Sorry, but I would not recommend this company to anyone. My husband and I were excited about ordering a full size reclining sofa with a matching reclining chair. We chose a material that was named ALLIGATOR because of the alligator looking pattern. It was fun, funky, red and different. As normal, we waited 8 weeks for the pieces to be delivered. I looked them over as they were delivered. At the time, everything looked fine, but after a few days I really noticed that the furniture makers pulled the pattern so tightly, you couldn't even see the alligator pattern, it looks almost completely flat. I had also noticed that the matching chair looked the same way and it was so uncomfortable, it hurt my back and tailbone. My legs even fell asleep. I called Ross Furniture and told them I was unhappy with both pieces, especially the chair. Within a few days they came to pick up the chair. I went back to the store to choose a different chair. I decided on a LA-Z-BOY electric one with a totally different pattern because I didn't want to be disappointed again with them changing the look of the material. We had to wait another 8 weeks for that chair. When it was delivered the wrong cord was delivered with it. I was told there was enough charge on the chair I should be ok until the new electric cord was ordered and delivered. We had to wait many days. I had to call several times to see if the cord had come in. When it finally came in, we ran over to the store to get it. It didn't dawn on me, but my husband picked up on it right away when the salesman knelt down to get a cord that was attached to another chair. He said to me...."that is a used plug". I said,..."no It's not, they ordered it for us" My husband said,... "if they ordered it for us, why did he knell down to get that off another chair and why did it had a price tag and dust on it instead of coming right out of a box or bag". I didn't think anything about it until we got home and, once again the bloody plug didn't work and then I realized my husband was right. I called back AGAIN and this time the son of the owner took care of me. Several days later he delivered the correct plug for the LA-Z-BOY chair. That chair is so unstable and the material has faded so badly, it looks like it's several years old. I feel like it's going to break at any moment. The sad part about all of this is, we had to move out of state, so there is nothing that can be done. VERY sorry we bought from them. I think we would have been better to hold onto our 18 year old furniture and I'm VERY sorry I didn't return the full size sofa! read more