I had my first time experience with this store and it was horrible! The guy at the store spoke so…read morerudely; I have never had anyone speaking to me in such a bad manner. And the quality of the iPhone case that I had bought was so very inferior. They sell very very cheap products. I urge no one to ever visit this store.

If there was something strange occurring in your neighbourhood, who is it that you would ring? The…read moreGhostbusters of course. But if there was something strange happening to your mobile and you couldn't ring anyone, you should probably come here. Despite a shop that resembles something similar to the inside of one of those strange people that are on Eastenders trying to flog dodgy watches, the Fonemedics are like Carphone Warehouse but of the underworld. They'll fix your phone, but they'll make you feel damn uncomfortable doing it. These people are very good at their jobs. I only called in to buy a case for my Dad's phone (he insists on using a case but I don't because my phone usually ends up in the toilet so a case acts as more on an anchor than anything else). They had any number of cases, accessories, memory cards, chargers, pretty much anything you need to make your phone worth slightly more. The shop, despite their best efforts to make you think otherwise, is totally legal and very helpful. If you need assistance, call in here. If not, call the Ghostbusters.

Despite to the fact that her phone wasn't sick, and therefore didn't really require a medic, my…read morefriend and I paid still paid this shop a visit. Apparently something needed to be unlocked on her phone in order for it to properly work in Australia (where she was off to study), so I mean, the trip was required, even if the phone wasn't really ill. It just wasn't 100%. I had a few doubts when we went in and my friend spoke to the guy. I wasn't certain he looked too confident in what she was asking, but hey, what do I know? He took the phone off her, and told us to come back in an hour. Okey doke... Off we went for lunch, waiting nervously for the moment when we could go back and fetch it. The hour seemed to stretch out (isn't that always the way?), but eventually we decided to head back over to Fonemedics. As soon as we went back in and asked if the phone was ready, the guy told us that whoever was fixing it needed a while longer. Well that was just great... My friend had to go and move her car (darn those limited time car parks), and I had to go elsewhere, so I never did get a chance to see just how long it took, or how much she paid, but I do know they managed to unlock it. Thank heavens. It wouldn't be my first port of call for phone fixing requirements, but these guys seem to know what they're doing. I think...

This phone shop sells all the accessories for any popular phone you can really think of. From…read moreiphone to Samsung it really has t all. It also has an array of what I would call 'classic' phones, but really they are just second hand ones. If you're looking for a cheap phone to take on holiday or one you're not afraid of losing, then I suggest going here before the bigger chain stores. The reason why I like this shop however is that 4urphone did me a great service when my Blackberry screen broke. I chanced my arm and tried to see if they could fix it before ringing up the insurance company and paying the excess. Not only did they fix my Blackberry screen, but they charged £20 less than my insurance company would have. As well as this they did it for me there and then. It was superb service.

I have had mixed experiences with this shop in the past,so I have to give then three stars in…read morebalance. I picked us the accessories for my beautiful HTC desires here that were good value and was able to locate replacement phone batteries for SonyEricsson phones,so view did the job well. The stores selection of second hand sinner was also useful for me to buy a cheap wee phone for use on my holidays! However I had difficulties when trying to buy an unlocked phone here for my friend Andrew.He had a Blackberry curve that he wanted to use for 02,and I was his little errand boy,and he received three sinner that didn't work right. So my advice is beware the unlocking service,but other accessories and repairs should do just the ticket!

I just wanted to acknowledge the fantastic service I received from fonehouse Kennedy centre…read more Ive had a phone contract with them for nearly 4 years now & wouldnt go anywhere else as, no matter what problem I have with my phone Michael & his team sort it !! Recently my 83 year old father with alzimers had a problem with his tv.I couldn't get an engineer out to help just before xmas, despite the fact id no problem paying someone.I happened to mention it to Michael in fonehone & within a day Michael had sent Noel,the nicest man you could meet to fix the problem My dad is all sorted with his tv.I cant recommend these people enough for any IT problem. Thankyou again Michael & Noel for 1st class service yet again. Catherine

From the owner: Fonehouse specialises in Mobile Phone Repairs! With a dedicated, qualified and experienced team of…read moreengineers using only the best in equipment and parts, its sets us apart from our competitors! We also do mobile contracts connecting EE, VodaFone and Three, business broadband, VoIP and mobiles!

This great wee store sells a wide range of mobile phone cases, covers, screen protectors and other…read moreaccessories, such as spare chargers, headphones, USB cables, you name it, for most phones and tablets on the market. I have bought a couple of phone covers in here and have been really pleased with the quality. The styles of covers on offer vary from the sublime to the ridiculous! :) They also offer mobile phone repair, and phone unlocking services. For many models they can repair the phone within 30 minutes while you wait! They often have offers on, for example tempered glass hone screens for half price, or buy one case get another half price etc. This is advertised on their Facebook page and also on billboards outside the store.

This review is not about this particular store or the staff that work there, rather EE in general…read moreand especially their support and customer services. Customers are there to be milked and dictated to. The only service they offer is to make you pay up, even for services that you cancel and no longer want. They then threaten you. Dreadful phone wait. Easily 1hr and then no answer. Web site is a disaster. For example when you want to see you mobile 4 gb box info, you try and add it, it then can't find the number or sends a txt code to the number which of course can't be accessed on a 4 g box. I could go on and on but AVOID this organisation if you value your time, money and sanity!

Anyone with an iPhone will know that if you twist your charger slightly at the end it will almost…read moreimmediately break and become useless. This happened to me this week and I had a mini panic when I thought of my life without my iPhone so I rushed out to the shops to find a decent replacement without spending a million pounds (or there abouts) on an Apple charger. After popping in to a few phone shops including Carphone Warehouse and Vodafone I went in to the EE shop. As with all these shops they make the phone accessories hard to find. In EE's case they were to the right of the counter near the floor. Their stock wasn't great to be honest but I did find what I was looking for. I ended up going for a 2 meter long Belkin charger which means my phone and I never need to part again. One gripe with this EE store was the staffing levels. I only needed one item and there was only one member of staff on when I went in and he was busy with another customer who was obviously taking a phone contract out and would be a while - I almost abandoned the purchase but while the lady was deciding on tariffs or something he came and ran my item through the tills. Hats off to him for that - but I would suggest they have 2 members of staff on at all times.

Stevie helped me out in a time of need with a new phone purchased from the Apple store when they…read morecouldn't help further! Honestly can't express the professionalism of him and his Coworker on a Friday evening.

Must say these guys are brilliant , phone speaker stopped working and i went to iphix and shane got…read moremy speaker fixed literally within 30 mins fast repair service and very good prices thanks 10/10 to the iphix team lovely guys and i'm over the moon will highely recommend

I do regret not being able to zero stars this behemoth…read more Atrocious service. We bought an iPad in Apple, Florida Mall two weeks ago. We only got to turn it on last Friday. It kept turning itself off and despite being fully powered up it said it was out of power. Simply it's clear it's not fit for purpose. We rolled up to Apple Belfast with a piece of crap not fit for purpose to be asked if we had made an appointment to see a technician. So my question was, are you having a laugh? If I went into any other business having bought something not fit for purpose we would get an apology and an immediate replacement but not Apple. Their approach was to make an appointment for us. Fortunately it was 30 minutes hence. It was 11:30am and I determined I'd give it an hour and leave to leave it to the credit card company to refund us. They sell us a piece of broken crap and keep us waiting to suit their procedures. Now there's a common expression in these parts 'arsin about'. This store had 3 or 4 staff just arsin about. Any one of them could simply have replaced the broken pad. At about noon we got a text to say our appointment was imminent but 20 more minutes would pass to get attention from Vivienne - a charmer who remained charming when I put to him that this was not a technical issue, rather it was simply a replacement and I had no intention of accepting a repair. He briefly ran a few tests and replaced the broken iPad which could have and should have been done within 5 minutes of our going in the door. Not wasting over an hour of our time. It's not disabled friendly either as the only seats are high rise stools.

I purchased iPhone 14 pro in October the phone has failed twice once replaced and then repaired,…read morewent to collect the phone today and advised the staff member I needed to see it working before I left the store, I was encouraged to use iCloud download and the staff member would see me in 15 minutes, he never returned and 45 minutes later I complained and another staff member had to restart the whole process again. Their attitude is unhelpful, they have a highly inflated view of themselves and their processes are not at all customer focussed. I was there for 1 hour 40 minutes, back to John Lewis I think. Apple need to carryout an audit on this store to get it back to an acceptable standard. I am very disappointed again with the iPhone 14 pro and the store.

Went into the Samsung store in Belfast with my phone, which has not been working properly for the…read morelast three weeks. Daniel looked at it and was able to fix it for me, had already visited two EE stores and got no satisfaction. Daniel was excellent with me and if had a problem again would not hesitate in calling into the store.

Been to the store twice and received excellent service each time. Very approachable engineers who…read morehave a friendly attitude and obvious willingness to help. It's not a sales store - it's dedicated to repair & customer assistance.