This shop has good products. But recently when i went in was made to be a liar and did not recieve the sevice i required.
I went in a week before asking clearly for my specific phone to be unlocked and wanted to know the price for it, was quoted £15, and when i arrived with my phone, they then tried to charge £35, which of course i questioned, stating it was the same woman there that quoted me the week before, and she denied it right in my face, in front of everyone. Making me out to be a liar, and calling prices out of their backside.
He said i must be mistaken, it starts from £15, stating i must not have said my model phone, which i did! Clearly. Disrespected my intelligence completely!
And then he came up with the ridiculous story of the server being down and would not be able to unlock my phone until Jan. Clearly he didnt understand that i was in no way paying £35 for a simple thing anyway. I then went to the stall in the back of castle court, and got it unlocked for £15.
Service was ridiculous and the woman specifically is an airhead. Will never go back.
It is ridiculous that so many people are hired to do simple jobs, and are total douche's - I'd prefer a monkey next time. Atleast the job would be done! read more