Member Comments:
Our project start date was October 12, 2015 which was started on time. He also was very nice in setting us up every night to have full access to our shower and toilet.
In the beginning he arrived on time and worked through- out the day which was full time, then shortly after this the amount of time fell off to about 3-5 hours a day. Once the tub was installed and the walls where put up we mentioned the large spaces and unevenness he said his plasterer would take of this, and he contacted his plasterer to complete the walls. As the plasterer worked on the walls he placed a great deal of plaster on the walls to make them flush and we had been told that this process needs to have 2-3 days to dry.
During the weeks of work it was told to the contractor the issues we wanted to be addressed. The shower fixtures are not lined up correctly and he stated he would correct this issue, and then made it worse. We had also told him about the walls they are wavy and not completed correctly. They attempted for over a week or two to fix this but today is not been completed to our satisfaction.
As of 11/19/15 we contacted a plasterer to give us an estimated to fix the walls and ceiling. According to the review he determined that the walls and ceiling where not put up correctly and that the contractor used small cut sections and pieced the wall and ceiling together. The seams where not finished correctly an the area around the tub bows out past the tub which will be very difficult to repair. The wall behind the toilet is not flush which this too needs to be repaired.
We advised our contractor that there was a pit in the Terestone on the tub wall and a mark in the bottom and side of the tub. We are waiting for a call back from contractor who stated he will contact Terestone directly to find out if this can be repaired. Not sure how the tub can be repaired.
We also realized that his plasterer had taken from our basement a piece of our personal sheet rock without permission that was in a room we don't know why he was in there. After we mentioned it to the contractor he was worried we lost trust in him, he then replaced the Sheetrock after we said something.
However with the issues not being addressed or fixed we are very frustrated. As of today we still do not have our vanity or sink which from what our contractor advised us the vanity is at the supply company and he was going to get the sink in Norwood.
We have gone out of our way to work with our contractor to complete our Bathroom Remodel as he stated that we are at an impasse and that without additional payments our bathroom will not be completed.
To date we have paid $1,000.00 deposit. $3,659.69 for the vanity, sink, valves and faucets. $5,900.00 for the first payment plus the cost of the tile, then the second payment of $6,050.00, the third payment was to be split three ways the first of the third $1,640.00 when the electrical work was completed. The second third was to be paid after the plumbing was completed. The last payment due when job completed to our satisfaction.
Plumbing has not been completed or corrected and due to the job not finished we will not pay until the work is completed to our satisfaction. The date today is 12/5/15 we still have no vanity, bad walls, no heat in the bathroom because he left the radiator disconnected, no moldings and the plumbing leaks. the tub surround is not repaired or the tub and walls.
We have called three plasterers for estimates to repair the walls, we have one written and one verbal estimate the written estimate is $900 to $1,000.00 by a local plaster.
THIS MAN SHOULD NOT HAVE A LICENSE HE SHOULD LEARN HOW TO USE A LEVEL
AND A TAPE MEASURE. HE DOES HIRE UNQUALIFIED HELP WHO STOLE PRODUCT FROM
THE CLIENT AND CANT DO EVERYTHING HIMSELF LIKE HE SAYS, HE HAD TO HIRE
AN ELECTRICIAN TO HOOK UP A 3 POSITION SWITCH , HE DOES NOT STAND BEHIND HIS WORK.
I DON'T KNOW HOW ANYONE COULD BE PLEASED WITH THE POOR QUALITY OF WORK HE HAS DONE, JUST LOOK AT THE PHOTOS AND YOU CAN SEE FOR YOURSELF. HE EVEN SENT A PLASTERER OVER TO ESTIMATE HIS MISTAKES AND
NEVER OFFERED TO FIX THEM OR THE OTHER PROBLEMS THAT WE WANTED FIXED UNLESS WE PAID HIM MORE MONEY, EVEN THOUGH WE ALREADY PAID FOR THESE REPAIRS THAT WERE DONE VERY POORLY.
HE STILL HOLDS OUR VANITY A ND SINK HOSTAGE THAT WE HAVE ALREADY PAID
FOR BECAUSE HE WANTS MORE MONEY.
IF THIS CONTRACTOR CARED HE WOULD HAVE ADDRESSED THE ISSUE ON THE PUNCH LIST HE ASKED FOR BEFORE CONTINUING ANYMORE WORK. WHEN WE HAD A CONCERN HE KEPT SAYING HE WOULD TAKE CARE OF IT BUT NEVER DID.
WHEN WE SPOKE TO HIM ABOUT THE DAMAGE TO THE TUB SURROUND AND THE SCRAPES ON THE NEW TUB IS WHEN HE STARTED ACTING DIFFERENT. HE HAS NEVER COME UP WITH ANY SOLUTIONS TO FIX THESE PROBLEMS EXCEPT TO GIVE HIM MORE MONEY BEFORE HE COMES BACK. I WOULD HAVE GLADLY PAID HIM TO FINISH THE JOB, IF HE FIXED THE PROBLEMS THAT HE ALREADY HAS, IT PROBABLY WOULD HAVE TAKEN ANOTHER 4 WEEKS read more
