Amazing employees. Everyone was very accommodating and we rented a beautiful Mitsubishi outlander…read more Highly recommend this location. There's two on Dale Mabry, so make sure you go to the correct location.

They were professional and attentive. They even changed cars without asking because the one I…read moreinitially got was an older model.

It was a good experience. I needed a vehicle while mine was being fixed. So I get here, go inside…read moreand it's pretty busy. Probably 10 customers, 3 employees. My complaint was (I believe it was the manager) we were told everyone that was not being helped needed to go outside and wait. I get this whole pandemic thing going on. However, EVERY customer was keeping distance and wearing mask. Now on this day it was 96 degrees out with a feel of 105. One of the guest just mentioned it was hot out, and this employees I can only assume was the manager was rude to him. His response was "Well CDC says 10 people or less so I don't understand what the complaint is for". I get Hertz has a business to run, but if there is room for 6ft apart and the customers are wearing mask and being aware of one another then maybe you should give a little. And for sure not give customers attitude.

This location was, like every other review mentions, a horrible experience. After booking with them…read more24 hours prior- we arrived, post red eye, with young children in tow. Waiting in line we noticed them making quiet comments to one another, only to find out, they had no vehicles. When asked how we should proceed, the upstanding customer service employee said, you could wait hours, but it could be days. As we scrambled to line up our next plan, we received a call from Hertz- from the man at the desk in front of us, telling us they didn't have a car available. Avoid at all costs- rent elsewhere.

I reserved a Limo Sprinter for my Mother's milestone birthday. The family was all excited to have…read moreeveryone travel throughout the city in a single vehicle - it helped that it was a "limo style"...We had a few minor hiccups, but I must admit, the entire National Team at Tampa International is committed to excellence. When I say that I couldn't be happier - I mean it. From the moment that it was noticed, front line employees took the initiative to involve management. Management quickly stepped up and fixed everything. Few things are perfect, things just happen. You have to acknowledge and respect when there is a culture of "excellence without excuse". Kyle () and the team are doing an excellent job! Here's to another successful rental, a happy family and a holiday/birthday weekend well spent.

Ten years have passed since my last review of National at TPA, and it felt like the right moment to…read moreoffer an update. A lot has changed around the airport, but National continues to deliver the same dependable experience that made me a fan in the first place. Tampa has shifted all rental cars to a separate facility that you reach by shuttle train. The ride takes about five minutes, it runs smoothly, and in the handful of times I have used it, I have never had a delay or a hiccup. It is an easy, predictable part of the arrival routine. National is simple to find, and as an Emerald Aisle member, I still get to bypass the counter and head straight to the garage. I used to be Executive, but I am regular Emerald now, which means choosing from a slightly lower tier. That was not a problem today. For this visit, I specifically wanted a minivan and had my pick of at least a dozen, walking right past a row of SUVs and sedans to get the most boring and generic one with a Florida tag. Exiting the facility and heading to downtown was just as smooth. A friendly agent checked my ID, waved me through, and I was on the road within moments. The van itself was spotless, had fewer than 2000 miles, and ran without a single issue for the entire week. Returning the car was equally straightforward. The signage is clear, the lanes are well marked, and the whole process moves quickly. I had the email with my final receipt before I even stepped back onto the train to the terminal. National at Tampa continues to be a reliable choice for me, and I expect to keep renting from them whenever I fly through TPA. [Review 44 of 2026 - 2228 in Florida - 25234 overall]

I made my reservation through Kayak, which did it through Priceline. I was looking for a one-way…read morefrom Tampa to MIA. This was my first time with Sixt. Shaniqua, the agent, was professional, very friendly, and helpful. She offered a no-charge upgrade from a Toyota to a Mercedes. The low tire pressure alarm light was on, and this is the report. Rear tire pressure is recommended at 47 psi. I wish we had stayed with the Toyota, as the Mercedes controls were difficult to figure out.

I am extremely disappointed with my experience with SIXT, particularly how a disputed damage claim…read morehas been handled. I returned the rental vehicle in Tampa without having been involved in any accident or incident whatsoever during my rental. When I dropped the vehicle off, there was a gentleman outside cutting grass. I handed the keys directly to a female employee with a pixie haircut. She did not come outside to inspect the vehicle with me at all. Instead, she was focused on my hair and braids, asking questions about them and talking about wanting to have her own hair done similarly. I left without anyone inspecting the vehicle in my presence, pointing out damage, or raising any concern about the condition of the vehicle. I was therefore shocked when SIXT subsequently presented me with a damage claim for over $3,000. I immediately disputed the claim because I did not cause this damage. For approximately two weeks, I have been trying to get a meaningful response from the Claims Department. I have called and emailed repeatedly. I have even sent screenshots documenting my attempts to contact them to customer service today and still nothing.. I finally managed to reach someone on Tuesday, only to find the interaction extremely dismissive. I was told that they had reduced the claim by approximately $300, and this was presented as though I should somehow be pleased with that outcome. Reducing an amount does not address the fundamental issue: I am disputing responsibility for the damage altogether. I was not involved in an accident. Customer Service today has also been of little assistance. Their response has essentially been that I must deal with Claims, and they continue to give me the Claims Department number. That is the same number I have been calling repeatedly without being able to get meaningful assistance. I have also been emailing Claims throughout the week without resolution. At this point, even the payment link they previously sent me has expired, while I am still trying to get someone to properly address my dispute. The entire experience feels completely unacceptable and, from my perspective, raises serious concerns about the legitimacy and fairness of the damage-claim process. I am being asked to pay thousands of dollars for damage I maintain I did not cause, while the department responsible for the claim is extraordinarily difficult to reach and has not provided satisfactory answers to my questions. Based on my experience, I would strongly caution anyone renting from SIXT to photograph and video every part of the vehicle at both pickup and return and insist that an employee inspect the vehicle in your presence before you leave. I certainly wish I had done so. What should have been a straightforward rental for 18 hours has turned into weeks of calls, emails, unanswered correspondence and frustration over a damage claim that I firmly dispute.

Checking in was quick and hassle free. Donovan was exceptional in helping me navigate the check in…read morekiosk. I was given an option on selecting a vehicle when I got downstairs to the garage which was a major plus. Returning the vehicle took less than 5 minutes. Attendants were friendly and efficient. Would rent from them on next trip to Florida.

Dropped off my rental car here. Two folks with scanners checking in returns. Love how efficient and…read morequick they were. Took maybe 5 minutes if that and receipt was in my email before I waked out of the building. I don't rent from Enterprise often as I rent from another company but realizing that generally Enterprise excels at service.

26 minutes ago New…read moreThis company has worked well with us and our issues. The first car that we reserved didn't fit our luggage, so they upgraded us to a minivan for no extra cost. When we couldn't figure out some of the buttons for the back seats to go back/forth, they told us to stop back in and someone came and showed us how to operate them. Any of our questions were quickly answered by email and resolved satisfactorily. Exceptionally fast response time. We flew in from South Dakota for the National AAU volleyball tournament in Orlando and have been very pleased with this rental.

I would give them 0 stars if available. They are the biggest…read morescam I have ever seen. We have full coverage on our cars so we didn't need their insurance. They told us we didn't have enough insurance and charged us an additional $190.00 on top of the $450.00 we already paid. I will never rent from them ever again. Three people left because of the same kind of scam they were pulling on them. And that was just in the time we were returning the car. The car we rent was a P.O.S. too dent and scratches everywhere and it pulled really bad when driving it. The seats would not adjust up or down. It was junk. The people working there are very rude and not helpful at all. I plan on disputing the insurance charges with my credit card company and filing a formal complaint. I will tell everyone how bad this company is and that they are a scam! I will put this info on every forum I can find to post on. PEOPLE BE WARE THEY ARE A SCAM AND DO NO RENT FROM THEM! There place in Florida is called Colusa. They have multiple rental companies under one roof.

Small enterprise inside a repair shop. The person was very nice and professional. It was a little…read moreslow but because it's only one person job.

From the owner: Need a rental car in Tampa, FL? Enterprise Rent-A-Car is Here For It. Whether your car is in the…read moreshop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Veterans Ford location today.

Martini P and the entire staff provided excellent service. Very friendly and helpful and I will…read moredefinitely return to do business again. 10 stars.

We arrived 8/8 and having made our reservation thru Costco our niece picked us up at TPA and…read morebrought us here. There was no wait and the gentleman who checked us in was very pleasant and thorough. He hooked us up with a new Toyota and we were on our way in no time. The car had just 1k miles on it and worked out well for both of us. We left it at the airport a week later. Everything was easy. I highly recommend using this location if you're arriving from TPA. YOU WON't regret it!

Slow check in, and not during a busy time. Many customers in line for one agent, and check ins…read morewere taking 8-12 min each. The company should hire more agents, they never had was nice at least.

Out of anything I have ever or could ever review, there could not possibly be anything any worse!…read more Complete failure of business structure. 9pm at night no one in the airport or lines at any other rental place. 12 people in line, 1 worker. 10 minute average time per person. I called their customer service, and the service rep had NO clue what was going on. Asked me 4 times if i was at the Fox rental counter. Note this was booked with expedia and be aware if you plan to book with them and it goes through Fox. Find another option!!! Save the headache. I would absolutely steer clear! Dumspter fire of a location or situation here.

Too expensive and don't offer any insurance coverage. Also need to upgrade there vehiclesread more

Great customer service and great deals on rentals and used cars as well stop by or call todayread more