Waited thirty minutes at parts desk, pressed service button twice, told two people I was not being…read morehelped, all a waste of time. Left and orders parts online. Very bad 1st and last experience with Sparks

Honesty ! big Liars! high priced cars won't budge on their price but lowball you on trade in…read more "WARNING " stay away!

horrible sales person wouldn't even show us a jeep…read more I wanted tried to push me into a car I didn't ask for wasted my time

Kenneth Hazlett was one of the best car salesman I've worked with to date. He was efficient and…read morehonest throughout the entire process. He has gained my business for the foreseeable future.

I purchased a used BMW from them and 2 weeks later it was in the shop for a sound in the right…read morefront end of the vehicle. Of course, they didn't find where the sound was coming from, but they did find that the vehicle had a leaking radiator. So that was fixed but they also found that the weld between the radiator and the bumper was cracked. They said that they would have to replace the part that was welded which was going to cost over $1500. I took it to a welder and had it repaired. They do not have a welded, so they rather replace parts. Which I think is ridiculous! After that being said. After those 2 weeks I had to take the vehicle was back in the shop for another sound on the left side. Which they found and took care of it. It was a small piece of wood stuck in the brake. I left the vehicle there again for another week so they can try to find the same sound that I was previously hearing. They finally found the sound!! The hydraulics shocks needed to be replaced. I would NOT recommend this dealership to purchase a used vehicle from. They do not inspect the vehicles thoroughly before reselling them. As I was told by the sales manager they check to see if the vehicle is safe to drive. They check fluids and change windshield wipers if needed! What a joke!! They don't seem to care if the vehicle isn't sound to resell! I will Never do business with them again! Buyers be a were!!!

Oil change - routine service. Excellent client service care. Nice lounge area to wait for vehicle.read more

***BUYER BEWARE ******. BUYER BEWARE*** I called 5/12/15 to ROADHOUSE AUTO SALES on a 2000 VW…read moreJetta with 153,000 miles they advertised selling for $1,800 - the owner Richard was quick with pointing out how cheap it was - but was vague on knowing much about the shape of the car - no car fax - I wanted to get a car for my college daughter - but when my daughter arrived she said they were rude and nasty -- they would not let her take a drive it take it to East Coast VW to do a used car inspection - I also found it uncomfortable that they only took cash - no checks - I had called beforehand with questions and from what my daughter said they were rude and nasty - actually SCARRY to think of how they approached her and what they said - Gosh had she called me I might have suggested she call the police so nothing would happen to her. I think they had a problem with me wanting to get the car inspected -- THIS SEEMS LIKE A VERY SHADY BIZ WITH JUST 2 GUYS WORKING IT - I was buying the car via phone for my kid. This business seems very low class - I'd strongly suggest you look elsewhere for a car - AND always get a car inspection at the car manufacturers dealer - By the way The folks at East Coast VW were like night and day compared to Roadhouse - a profession buying experience -//. Sooooo BUYER BEWARE OF ROADHOUSE AUTO SALES - that 2 man car biz outfit seems real shifty -- and avoid having young drivers there without support!!

Great place to purchase a used car. This is a friendly and no pressure used car dealership. They…read moremake is fun to buy a car. Had a small problem and they did the repairs fast and no haggle or questions. They are not only a great place to shop and buy but they do stand behind the cars they sell.

I was greeted by many friendly faces before I met with the seller at the dealership. It was a…read morerelatively stress-free adventure. The more I drive my Honda CR-V EX L 2026, the more I enjoy it!! It is very easy on gas. It has the best non-reflective audio system and plenty of speakers. I just purchased the trunk cover and will purchase the cargo net. The service department couldn't be better. Very knowledgeable, keep you informed before,during, and after to let you know it is ready . Very happy with the total experience! I like the unobtrusive hub caps for sure.

This is the second Civic I leased from East Coast Honda. This is without question the best…read moredealership I have ever dealt with. Eric, my sales associate, was incredibly professional and courteous. He made the entire process so easy and did exactly what promised. I am an East Coast customer for life. I highly recommend them to anyone buying or leasing a car.

Good cars for a reasonable price. Really nice service personnel. We have bought two vehicles here,…read moregood experience both times.

Absolute crooks. Every stereotype about used salesmen and mechanics apply to this business…read more I purchased a car from North Carolina, the clutch of which failed immediately upon it being delivered. That'll be a separate review for that dealership, but I digress. I took it to Hyundai since the car was a Hyundai Veloster, thinking they would have the expertise to fix their own brand of car. They charge me $3k to fix the clutch. My boyfriend picks it up, drives it 13 miles to work and back twice, and the clutch fails again. The dealership takes absolutely no accountability for the failure and blames my boyfriend for "driving it badly." Bro. My boyfriend has been driving manual for approx 20 years, and even a 13-year-old practicing driving on mommy's car wouldn't have resulted in that severe of a clutch failure after four short drives (which the service manager Jason shamelessly lied about and said there were 200 miles put on it since the repair. Not true. I know where that car was being driven and how long it was driven for. Pure gaslighting tactic.) I consistently tried to reason with Jason explaining that I recognized everything regarding the reality of the situation, and he was consistently condescending in his lies. Jason... I still know my boyfriend didn't destroy this clutch. Your employees inadvertently admitted that they encounter very limited instances of fixing manual cars, and that was evident by how mine was repaired. But it was the manipulation and refusal to take responsibility for me. I begged them to examine it for free to make sure they installed the new clutch properly. They refused for two weeks straight. I had to have it towed away back to my home to do God knows what with it after paying this dealership $3k to fix it, have it fail again almost immediately, and have them not even be willing to investigate the POSSIBILITY that they f*cked something up. Avoid, avoid, avoid. Do not buy a car from here, do not take your car here to get it fixed. They're scumbag liars.