First let me say they're terrible at hand washing cars, i myself had to keep telling them to get under places you should automatically know where to wipe etc. They would charge me the amount and still be "finishing" up my truck. idk where they come from but I don't ever pay for me services before I see the work. The young Caucasian male has a very smart ass mouth, somebody need check his ass on the street. They wouldn't accept my coupons I received from THEM to redeem my services & last but not least they sometimes add extra services on without your consent and then expect extra money. i recommend a zero outta ten, you're better off letting your children hand wash it before you trust them with your vehicle read more