Great service. Will be honest on what is needed and will not nickel and dime…read more Xxxxcccccc Xxxxx Xxxxxxxxx Xxxcxxxcxxccccx Xxxxcccccxxxc xxxxxxx xxxxxxx xxxxxx xxxxxx xxxxcccccc xxxxxxxx

There was a time, probably about 5 or 6 years ago, when the customer service at Pen Total Car Care…read morewas unmatched. I mean, multiple times I would bring in my car with an issue and they were honest and helpful. one time- they even refused to take money since they didn't think there was anything wrong with my car. Then, a year ago, my husband took his car in and it was like a completely different place! Didn't fix the issue with the car and didn't particularly care to make it right. I'm wondering if there's been a change in management or ownership because the experience was like night and day.

Quality service. Honest work done by skilled mechanics. Friendly customer service as wellread more

Barry Hubbard and his staff are such pleasant people to do business with. They offer local pick up…read moreand drop off service for your convenience while providing excellent automotive care as well. My wife and I love the service and convenience here. They put quality into everything they do, like you used to get years ago. I highly recommend them for all your auto service needs. Carl Ewing Cambridge, MD

A locally owned business that I have always found to be trustworthy and thorough in there Work…read more They serviced a 2001 BMW Z3 I had and kept it in top condition. They also service a Mercedes-Benz that we drive. They are honest and friendly.

Love this place! Friendly competent service. Strives to accommodate, reasonable prices too.read more

I am VERY impressed with Phoenix Automotive. We had some exhaust work completed last month at…read morePhoenix. They charged a very reasonable price, and were able to fit me in the same day. Fast forward a month, and I had to have another repair done on the exhaust (really couldn't drive the vehicle the way it was) and they told me to come in in about an hour. They were able to fit me in, and fixed it immediately. They also didn't charge me! They really stand behind their work. Everyone there is so friendly and helpful as well. I can't say enough good things about their customer service. I highly recommend them for any exhaust work that needs to be done.

Being a single woman, I've had multiple car shops in the area try to take advantage of me - except…read moreBurnett-White. They're always thorough and up front with recommended repairs. One of the techs even brought one of my air filters out to show me that it needed replacing, unlike other shops that have just tried to upsell me on things I knew didn't need replacing. I might be a woman, but I'm not dumb. The shop kitty is an additional perk of getting work done here!

I love this place mostly because they treat me fairly everytime. They are always helpful and…read moreservice is very fast. Even the small things like a flat fixes are treated as very important. You will be satisfied if you try them out.

I have had nothing but great experiences with this place. I love how they always explain to me the…read moreissues with my car. The prices are fair. The only complaint is getting an appointment. This place is usually booked and hard to get an appointment right away.

go tho Goggle to see my review can't tell you how many times I was told it was done and the same…read morething again would not run !! This is the last time I get it back after paying over $ 1600 dollars and find engine light, brake light on I just don't understand you mean you didn't see it !!

I called several times with no manswer. I finally drove to their address only to find that they are…read moreout-of-business and closed. Try some other garage for service.

Made an appointment to fix a very slow leaking tire, they found the problem, took care of it…read morequickly, and at no charge. Excellent service, wonderful folks, will definitely return when needed. Thank you so much!

Moving from Western NY to Easton. First time in, asked about a vehicle problem with my '08 Rav4 ,…read morevery helpful and polite. Felt like my mechanics from Webster. Great vibe!

They know how to do business!!! Customer Service is 100/10!!! I called in advanced to see if they…read morehad the tire I needed and spoke with the most pleasant gentleman ever! He said he had it in stock, I asked if I need an appointment, he said come on in and we'll get right to work ‍ I have never been to Auto shop that takes as much pride and effort into their profession! When I pulled in, their packing lot is clean, no clutter. Easy to find parking. Before I even walked in I was greeted. As I walked in, there was another gentlemen at the counter, I explained I called in about my tire (less than 8 minutes) and Like a Kane and Undertaker Tag Team match, The mechanic walked in and told me to drive right on up when the next car comes out. Which turned out to be Mr. Brent the same gentleman who talked to me on the phone! Who was also the gentleman who greeted me outside as I walked in! I'm a sucker for customer service and that right there tells me that someone is paying attention. A lady from the back even came up to ask if I was already helped. THEY ARE ON POINT do you hear me! My silly self was so caught up in giving a beginning review that I missed my turn (don't miss your turn people!!!) That's how fast and efficient they are getting things work done!!! I thank Mr. Brent for noticing and giving me a quick response with addressing that I missed it. But not even 5ish I can say minutes I was in the tire lane and they were giving my baby new feet and a rotation. Side notes: In the midst of waiting, I asked to use the bathroom. Which is public. And I must say it is the cleanest I've ever seen. Sadly I couldn't take any pictures because I was next and I had my car keys ‍ don't mind me just asking Mr. Brent educated me on how the walls of tires are made and where certain spots can BUT are not recommended to be plugged due to it only being a temp fix. Which he recommended it be fixed entirely..we both had the same idea They kept me informed and THROUGHLY inspected the condition of my car. If they aren't coming to you even about the little things then they aren't treating it like their own! They checked my tires before looking and found a second slow leak that they showed me and fixed immediately. Every service here is worth the price!! And they aren't even expensive! 2 brand premium new tires under $350 IN STOCK, NOT ONLINE, NOT SHIPPED, tires hot and ready! Now where in the world will you find that?