This is easily my favourite Harvey's branch in Waterloo Region. The burger is consistently fresh,…read morethe onion rings actually have onions in it. However, what especially separates this from other branches is the manager occasionally goes around every single desk and will ask you in person if the order is okay, and if you mention something wrong he WILL replace that portion of the meal without charge! Now THAT'S what I call customer service. UW and Laurier students, forget about your Harveys on campus/in the plaza, come to this one and you won't be disappointed!

Worst Harvey's in KW.. used to be good but now customer service has gone down hill. Ordered a…read moreburger with everything no hot peppers (like I've done so many times at Harvey's) and received a Burger with hot Sauce on it.. when we called we got major attitude and told it was not their issue as we ordered everything.. perhaps they should mention that "Harvey's sauce is HOT " will not be going back to this Harvey's for a very very long time.

There were so many sandwiches I wanted to try but I opted for the mac attack (mac and cheese…read moresandwich). I added the taters as well - it was a piggy kind of night. The person working there was very personable and engaging while I waited. Very friendly service. There are a lot of other sandwiches I'd like to try, so I'll come back.

The food . Served cold chicken instead of hot. Didn't give…read moreus 2 drinks we ordered. Had to ask. Their buns and breads were not sourdough like advertised. She even asked us if we wanted sourdough or brown bread/ buns.

I have to say, I was hesitant to go here. I had been by many times, but never stopped in. Then a…read morefriend of mine INSISTED on going here for dinner one night. The atmosphere is what you would expect of a small sports bar. It was a bit gloomy inside, but the waiter was pleasant and friendly and prompt. My partner ordered the chicken wings (on our friend's recommendation) and he said they were FANTASTIC. I had the fish and chips and was similarly amazed by how delicious it was. And I have to tell you -THE GRAVY - OH MAN! It is the gravy of my dreams! It is salty and tasty and like brown heaven on your food. I will shamefully admit that if they offered that gravy as a side dish, I would consider ordering a bowl of it to eat like soup. I have briefly considered marrying whoever made that gravy recipe just to learn their secrets and take them for myself. With a gravy recipe like this, I could rule the world -bwahahaha! Sorry. Got off on a bit of a gravy-fueled tangent of world domination there for a moment. Back to my RU Serious review. Ahem. I highly recommend trying this place! The atmosphere isn't the best, but it more than earns its Five Star Review just based on the food alone. And make sure you try the gravy.

We went in for the poutine (Which the gravy and curds were exceptional) and left having had the…read morebest chicken wings (we had lemon pepper) Damn good!

Love the burgers! And the choices! The service was a little slow. The place itself was kinda cool -…read morevery industrial. The fries and chips were good too. Didn't get to do the onion ring tower. Will try it next time. The drinks were interesting cuz it was in measuring cups. The beechwood sauce is the bomb. I wish they sold It. It's the best sauce for fries and burgers!!

We ordered 3 burgers and a chicken burger from the works tonight. All 3 of the beef burgers came…read morecompletely raw on the inside, I mean sticky pink raw ground beef. Unfortunately this isn't the first time this has happened to us either. We've eaten in the restaurant and been fine, but the two times we've ordered we've had raw food sent our way.

I've lived in Waterloo for 3 years and been pretty familiar with the name, but never actually…read morevisited until now. If you're someone who wants a quick bite to eat, but also want quality food, this is the best place to go. Not only is it affordable, but it's also fresh and has many selections (especially the sauces). The poutine is also very good which comes in a big portion. I got mine with beef gravy which isn't at all too salty and balanced well with the cheese curds.

Forgot part of our order and the chicken sandwich had little to nothing of ketchup and my fries…read morewere also not very salty either which was my first time going I will unfortunately never be returning

I came in here to grab a bite to eat, and tho my surprise they have plant based veggie burgers on…read morefor 3$! This is such a good deal.. they're a bit swamped right now since they seem super understaffed. The service was quick, and they got my food right but I think the stress is getting to them. The store looks quite clean, but the floors are a bit sticky. That happens! I'll definitely be back for another Veggie Burger!

We have been to many Harvey's and have been pleased almost all of the time with food and service…read more This location has become an exception. The service was really good, the inside was clean and bright. The food, the veggie burger vegan was anything but. We couldn't see clearly but we believe our burgers were severely cross contaminated with other burgers being made at the same time. The burgers did not taste the same from the many many vegan burgers we have had coast to coast. Contamination or the burgers were not cooked enough. But we weren't satisfied.

Chef on Call has been my saviour during exam season. If you're craving a bougier version of…read moreMcDonalds - this is the right place for you. Their strawberry milkshake will send you straight to cloud 9. It's creamy, rich, smooth - a true deluge of strawberry and vanilla delicacies. Nothing goes better with a nice milkshake than crispy yam fries. Not to mention, their chipotle sauce is amazing. I've had their caesar salad too and although the romaine lettuce was quite fresh, it's not worth the price of $11.00. Chef on Call opens until ungodly hours (2 a.m.) which is great if you're suddenly hungry. They have fast delivery and service. Chef on Call won't disappoint.

Took an hour for 6 milkshakes. Thats rather shameless if I do say so myself. Pretty good thoread more

When I first saw the reviews of this place I was sure it was too good to be true. Their website…read morelooks a little dated and all of the pictures have this awkward no background/bad lighting look on their website. All the reviews are fantastic, and the menu is made op of standard burger joint fare. "There's no way these reviews are accurate" I thought. "These reviews could have been written by family members" I mused. I had to try it. So, on our way to Toronto, my wife and I stopped in for a quick lunch before hitting the hanlon. We both had the Jr Burger and Poutine combos which come with a can of pop for $9.99. The burgers are made from pure ground beef with no filler and cooked from raw per order. This makes the wait for your meal a little under ten minutes with no line, but so worth it. The texture of the burger is exactly what you want. Tender and moist, and not firm or bouncy like a harvey's patty. Just beef and some seasoning. Simple. The buns are soft untoasted white hamburger buns with no sesame seeds. The toppings are iceburg lettuce, beefsteak tomatoes and sliced dill pickles. You can tell the owner does most of his shopping at Costco as the ingredients are actual food and not packaged and de-oxengenated like you find at the chains. This is a very good thing. The poutine was a generous size, well made simple french fries, proper cheese curds and old-school brown gravy. My one complaint is that I like my cheese curds to reach room temperature before meeting the hot gravy, but that's a small and unimportant detail to overlook. All-in-all, this is the best burger in town and a very good poutine. The prices are proper, one step above McDonald's, one step below harvey's and high quality. The service is friendly too. The owner took the time to come check on us and have a short and polite conversation, thanking us for our business. The place is well maintained and reasonably clean. Super impressed.

Food was fresh but very salty. Poutine was average. $50 for 3 - hotdog special, Poutine and pop and…read morea bacon burger combo. Hotdog was too salty to finish and poutine a little bland. My guest enjoyed the burger and milkshake. Service was relatively fast and the restaurant was clean. Staff were very personable. I will go back and if I have any issues like the saltiness, I will definitely tell them