Been thinking about trying Burger Dock for more than a year now because we have other favorites which are always top notch, like Schmidty's for example. Today was to be the "big day". We went into The Burger Dock, building almost empty....maybe 3 other customers. We ordered a couple of burgers. I mean, how does a company expect to compete when they have such terrible ways of operating? Dirty table when we sat down after it had been allegedly "cleaned". Waited at least a half an hour for our two burgers!! Zero attention from the hostess...no waitress. Asked for water and the girl pointed over toward a table where my wife couldn't find any glasses. A fellow patron assisted. The burgers were priced outrageously even by today's absurd standards, and I'm sorry, but the burgers were thin and over cooked. Mine was supposed to feature Jalapeno chiles....right, they called it "The Popper"!! $16 for a freakin' burger in a self serve cafeteria type "restaurant" is absurd by any standard. There was not the slightest hint of jalopeno flavor in it. In a town that has more hamburger joints than you can count, I don't see how an owner in a competive business like this really expects to survive inspite of some of the nice evaluations others have written. One thing for sure...we won't be going back. read more

Our family of four adults ate here twice during our two-day winter visit to Coeur d'Alene - yes, we liked it that much! The staff was friendly and knowledgeable, greeting us cheerfully when we arrived and helping us decide which burgers to try. The burgers are delicious - a mix of standards and innovative combos - and everything is house made. Then there are the FRIES! Hand cut in-house, seasoned with something yummy, and served with house made fry sauce The chocolate shake is made with real ice cream and is very chocolatey. They also have delicious salads if you are interested is something lighter/healthier. The space has a great vibe too - it's in a renovated brink building right in downtown CdA - with plenty of seating options. Go there! read more

The Burger Dock - CDA - Counter area - Burgers Near Me - Coeur D'alene, Idaho

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They make the food fresh when you place order. Friendly staff and cool environment. I will definitely be back and it's probably the best burger I've tried in a awhile. It was delicious and there secret sauce was good too. And the milkshakes were great!!! read more

The Burger Dock - CDA - Oreo shake and huckleberry shake - Burgers Near Me - Coeur D'alene, Idaho

The food is pretty good. Service was awful. 6 people at work and about two people working. First wave of food for our party of four came about 15 minutes earlier than the other two burgers. Ordered a beer and did not get it upon ordering or delivered to table with the milkshakes ordered. Overall about an hour experience for slightly above mediocre burgers. Ion kitchen concept for these guys is a pain to watch how they operate. read more

Excellent variety of burgers. I came here to impress some traveling friends and The Burger Dock didn't disappoint. Weekend traffic a bit tough to manage speed of service yet Post-COVID is an excuse any business can use for a relaxed expectation from the prior. Good enough to take after a day on water or a night on the downtown . read more

Been a few times, got the popper burger every time. You will need a bath after you eat it but it's fantastic. Also, they have the best fries in the PNW read more

They don't allow you to use the WiFi. And have second rate soda to go with the burger. Looks like cute spot but is whatever

I don't ever leave bad reviews but was incredibly disappointed on our experience this evening. Drove 30 minutes out of the way because my daughter really enjoys this place. We put in an order for 2 burgers sit down for 15-20 minutes and notice nothing on the grill for awhile. I overhear the cooks talking about something so I go over and ask if there's an issue? They inform me they ran out of burger and will have to refund me. I'm thinking, Out of burger at 5pm on a Saturday night? They said they have more burger in the back but it'll take 45 minutes to press patties? Im still having a hard time understanding why they could not just get a few patties going for our order and a few others and then carry on? All I get is a lackluster one word apology of 'sorry'. No sincere apology or gift card or nothing. Incredibly disappointed for a local business we have always supported. Headed to the next burger joint read more

Best sauce. Do you want some fries for your sauce. Devoured the burger in a matter of secs came here with fam totally would do it again. read more

The Burger Dock - CDA - Was gonna take a picture of my burger ate it immediatel. - Burgers Near Me - Coeur D'alene, Idaho

Best burger and fries I have had in ages! This place is a gem and the folks who work here are exceptionally nice!

I highly recommend this place. Burgers are delicious and the fries are thin cut and fabulous. It's a must when you are in downtown Coeur d'Alene. read more

The burgers are substantial and delicious. If you like peanut butter desserts then you need to try the on milkshake, it was amazing. It was so smooth and decadent. read more

I had an Old Tin Can as a bowl with fries and it was DELICIOUS. The fries are absolutely addicting and I have found myself comparing all other fries to the Burger Dock ones. read more

Food was pretty good BUT the employees acted like they were being tortured to be there! Not a single smile or response when thanked for bringing food. Attitude was horrible! read more

We were looking forward to trying this place and the menu had some really unique burger choices. Unfortunately, our burgers were just average. The fries were waaaay over salted. We left disappointed. read more

We waited 35 minutes for our burger... At a burger place.... Young staff, sorry will not return .......

SO GOOD!! My husband and I are from Boise, and wanted to find a really good local burger place. Found it! And we both loved our food! Hubby got the Bacon Cheeseburger and loved it. I got The Fun Guy, a mushroom burger, and it's one of the best burgers I've had!! We both really liked the mustard-based fry sauce, fries were near-perfect, and the staff is friendly and helpful :) Also loved the music choice. Will be back again when we're in town!! read more

Just fantastic. Great burger. Great atmosphere. Beer on tap. Top-notch staff. Well done, Burger Dock.

The burger was so good after a day of hiking. Stopped in with my babe to refill those calories. The service was awesome and even a few tvs. Our fave was Bob Ross making those happy trees. read more

Amazing burgers, shoestring fries, and their sauces are all made in house amd delicious.

Slow and rude service for very average burgers is their specialty. A bit of politeness please Enough said.

My vegan portobello sandwich was absolutely delicious! The fries were great too. My only complaint is that the people taking orders need to know more about the ingredients of their menu items because the woman that took my order said that the veggie burger was 100% vegan but it's not. I'm glad I insisted she ask someone else to make sure because otherwise I would have eaten the veggie burger. When serving food to people, it's important that you know what you are serving them. Some people have severe food allergies. In any case, I will go back because the food was so good! read more

Unique and delicious burgers, fries and milkshakes. We love sitting in their outdoor seating and their customer service is outstanding!

Amazing burger, lots of yummy fries!! I highly recommend this restaurant. I had the sticky burger and loved it.

I've loved Burger Dock since you've come to CdA, but had to leave an excellent review for the excellent service we received from Taya today!

Run by teenagers with zero social skills or awareness. Running around chatting and snapping each other with towels while we waited 30 minutes for three milkshakes. Find another spot in downtown CDA. read more

The last day of our visit we decided to walk through some of the little shops. We found this burger joint and decided to try it out. It was clean and we were met with friendly faces. Burgers were great! Music was a little loud for my liking, but it was tolerable. I'd stop again if I'm in the area. read more

We had walked by Burger Dock a few times and decided to give it a try. So glad we did! Service was outstanding, the employees very friendly and oh yeah, burgers were awesome! My wife had the veggie burger which she said was outstanding as was my bacon cheeseburger and the homemade fries were delicious. Highly recommend Burger Dock, can't wait to go back and try the Oreo shake! read more

We were initially very disappointed. My wife and I are CDA locals and decided to stop in on a Saturday night. It was not crazy busy, but it still took about 30 minutes for our burgers to come. My wife ordered it without a bun. They didn't offer a lettuce wrap. I ordered the bacon cheese burger and it was cold. However, after leaving my original review here, Claire, the owner, took the time to reach out to apologize and try to make it right. The Burger Dock management cares about its customer experience and listens to their customer's feedback. For that reason alone, I'm looking forward to giving The Burger Dock another try. read more

Went for dinner with a small group and the food was great! The staff was very friendly and helpful and the environment is great for groups, families, or small parties. They have locally owned sodas, beers, and ciders. Very conveniently located near a few breweries and the resort. Strongly recommend if you're looking for a comfortable place to eat a burger and support a local business. read more

Excellent food and service, also really interesting and different options for beverages, such as coconut soda or lemongrass soda and many more. Super nice setup inside and feels professional. My only complaint is the prices are high but it's kinda one of those things you get what you pay for, and you get a really good burger read more

The sunrise burger was to die for! Meat was so flavorful. Bun was super! Fries were great. Service was perfect- staff very friendly! Covered outdoor patio is great if you want to bring your 4 legged friend. The dogs loved the extra patty we got for them! We'll be back read more

The burgers are really good. The fries are awesome! Those who have had In n Out could say it's an upscale improved version. Tractor drinks are hit or miss. Sometimes they are so tasty and others it is just carbonated water. A bit pricey for what it is but I can understand as it is in the tourist area of CDA. The wait time is long. I get it, the food is made to order but when numerous people have to go ask about their order when there are only four tables occupied that's an issue. Employees do seem as if they are hustling but it appears at times there should be more help. So if in a hurry keep that in mind. read more

Tasty burgers and cute little restaurant. Their organic fountain sodas and iced teas are delicious

Delicious and innovative Burgers, fries are totally legit too. Beer selection okay. Definitely coming back! Highly recommended establishment. read more

I've never written a review before but I had to because of the great service I received here. We placed an order for take out and left to go walk around the town for about 30 minutes. When we came back to pick up the order it had been sitting out for some time. We were happy to pick up the original order we had purchased but Claire and Katy insisted that they remake our order so that it would be fresh, free of charge. Additionally, they gave us complementary drink cups (we didn't order) for our wait. Great food, environment and service! read more

Hands down the best burger in town. Good quality ingredients and cooked perfectly. Fries are crisp and delicious. Staff are incredibly friendly and helpful. The dining space is really cool, too. I can't wait to come back! read more

If your looking for amazing burgers in the area look no further. This place is awesome. Good burgers, yummy fries & drinks. Will definitely go back soon. read more

I gotta be honest, this place just didn't do it for me. I came in on my lunch break today. I got the bacon cheeseburger, it was pretty small, verging on dry and seemed devoid of any seasoning. I thought the fries were pretty decent, thin, crisp and well salted. Their "secret sauce" however, is odd and OK at best. It also conprised the majority of my burger's flavor. The first "Organic Tractor soda" option I tried was supposed to be Root Beer but in fact, was carbonated water. The restaurant was extremely clean, the staff appeared well managed and hard working. The restaurant's vibe and ambiance feels like Seattle but most of the staff look like they'd be more at home in Portland. Just not at all a Hometown CDA feel. Call me old fashion. I believe my Burger was $12 some change and that did not include fries. All in all, a burger, fries and a drink added up to around $18. After an obligatory 15% tip, for showing up to work, I was staring at a $21 lunch. If you're looking for a really expensive, just OK burger, handcrafted by Bernie Sanders supporters, look no further. read more

Good tasting burgers but a fair amount too expensive for fast casual order at the counter.