We used Windsor House Nannies to find our full time nanny. The whole process was extremely…read moreefficient and easy. Communication was excellent during the entire process and I really loved how they were very proactive and on top of things. I really loved their professionalism, how thorough they are and how organized everything was! Their online dashboard is amazing if you, like me, care about things being very organized and detailed. I felt that they really did a good job matching us with a nanny who fit our needs and things have been going great since! Highly recommend Windsor House Nannies!

I just posted this on Google, but I'm doing it here because I want the company to know how…read moredisappointed I am. Windsor House provided us with candidates they had supposedly interviewed and verified to fit both our timeframe , expectations and pay level. Our caregiver showed up for her first shift, was friendly and did ok with our children. Day 2, she ghosted us. No phone call, no prior notice and no advance communication from Windsor House. If I could give no stars I would. Why pay for a service that "verifies" candidates, when that obviously end up not working. I see this is similar to other experiences that someone else has had. Seems like this isn't worth paying for WHN to help.

I have only used this service a handful of times, but each sitter has been wonderful and the…read morecustomer service is outstanding. I paid a one time fee for access to their highly trained and vetted sitters, and pay $20/hour for the services. At the moment, we only require sitters sporadically; but I will be returning to work in a few months and was delighted to see they offer services for after school nannies as well. I know my son is in great hands.

I love being a sitter for this company! I have been working with this management team for THREE…read moreYEARS!! The management is the absolute best! They are very easy to communicate with and do their best to make sure you work the amount of hours you want while keeping to the schedule that you choose!! The management team cares a lot about the sitters and they make sure we work with families that are just as kind and respectful as we are expected to be. They also reward us when families go out of their way to tell them how wonderful we are, which truly makes me feel appreciated. I don't see myself leaving anytime soon!!

I had a great experience when I first went through this agency. I felt like Ashley and the team…read morewere absolutely wonderful. You could read my review on how wonderful my experience first was on their other review page: https://www.yelp.com/biz/the-nanny-league-beverly-hills?rr=1 It was a truly wonderful intake experience! After 4 months, the family I had relocated 9 hours away for suddenly ended services. There was no discussion of anything going wrong and shortly before the end, had found out potential reasons as to how they most likely couldn't afford services anymore. It felt as though they were looking for a way out. At the first head, I contacted the agency addressing the situation quickly and they acted like they understood my side. As soon as things officially ended, whatever the family said to them, made me appear like I had done the worst thing imaginable. I have glowing references, have never had an issue with a family before or since, but Ashley did not help me with finding a new position, nor gave me the opportunity to talk about the situation again. I felt powerless and especially having had uprooted my whole life for this family, did not expect to experience an agency that did not support the nanny on top of that. I also should have gotten 2 weeks pay because due to the lack of proper reasoning for the treatment I received. It has been a year and I have since tried to reach out for potential families, applying, but I either get no response or, just like last week, an almost immediate email saying "The family has gone with another candidate," only to see the post on the website and up on their emails and social media, still very much active and seeking. It's disappointing to write this, as I had hoped the agency would have handled the situation with more integrity, ensuring I was heard, understanding the full picture, and helping me secure another placement. Nannies deserve protection. If a family can no longer afford services, that's understandable, but the way this unfolded left me in an incredibly disempowering position. If anyone is seeking an extremely qualified nanny with 15+ years' experience, newborns to 16-year-olds, private jet, UHNW, and fully staffed home, homeschooling, neurodivergent, behavior therapy and more experience, feel free to reach out! It's unfortunate when an agency holds so much power over a nanny's ability to connect with families. I share this to help others avoid a similar experience and to encourage seeking agencies that genuinely advocate for their nannies. It's in challenging moments that true colors show, and I must say, I am surprised, The Nanny League.

They are awesome. Recruit only professional kiddos. How…read moreabout some pickle ball at the place Courtside created in front of our house

What a wonderful service. My husband and I were traveling to Austin with our 2 young kids for…read morespring break. We really wanted to head into the city for a show and our resort recommended Grandparents Unlimited. I had the pleasure of speaking with Liz. She put all my worries to rest and I felt like I was chatting with a dear friend. She referred us Tony. Tony is just the sweetest person you could ever meet. She took great care of our kids and we had the opportunity to enjoy ourselves. This is an AMAZING service and I would highly recommend you reach out for your next babysitting needs. Thank you!!

I have used grandparents unlimited for sitting services for 9 years. Very reliable and almost…read morealways can find someone on little notice / in a pinch. Also a good solution for finding a more regular nanny.

Avoid Nanny Poppinz Austin -- my family paid $2,000 in September and still have no nanny here in…read morelate November. Their website clearly says "NO UPFRONT FEES - you only pay after you hire your nanny." We were required to pay the full amount before a single candidate even started. Multiple candidates were sent; none passed even the trial week, and the one we tried missed work about half the time. More than 3 1/2 months later we have received zero reliable childcare, yet they are now trying to bill us an extra $250 on top of the $2,000 already paid. When we asked for our money back and for our family's personal data to be deleted under Texas privacy law, we were ignored. Extremely disappointed and out over $2K with nothing to show for it. Wish we had read the other similar reviews first. This is a scam.

I used Nanny Poppinz and had a great experience. Amber was very helpful in finding a great Nanny…read morefor my infant and 3 year old. Our nanny was very knowledgeable with helping us sleep train and get on a feeding schedule for the newborn. Who needs parenting books when you have great guidance and help from Nanny Poppinz? I can't recommend this company enough.

Susan makes the Au Pair process so much more digestible and really sets up families for success…read more Finding the "right" au pair seemed daunting with so many options at first, but Susan guided us through the process and gave us powerful tips/templates/guidance. She has over 20 years of experience and clearly knows what it takes to form a strong host family/au pair match. Our au pair hasn't arrived yet, but we can't wait to meet her in-person and continue to leverage all the insights Susan gave us.

We highly recommend Susan! She is very knowledgeable, readily available, and thorough in her…read moreprocess of making sure you end up with a great match. From the moment you speak with her, you know she is paying attention to exactly what you want and need. Her feedback and guidance was so helpful in making sure we found someone we could trust. We will continue to recommend her to friends and family. Thank you, Susan!

I actually had to come back and edit my review. It took them awhile to contact me after my sitter…read morerequest, but after I emailed the owner and let her know my concerns she called me and made me feel confident in her service. I have a special needs child, and because my son is non vocal, uses a wheelchair and still wears diapers, quality care is the most important thing to me. My babysitter that we had is the most fun loving that we have ever had, and we feel so blessed that we found this company!!

What lifesavers these people are! We are somewhat overprotective parents...we don't feel…read morecomfortable bringing in someone we don't know to take care of our darlin' dumplin' but c'mon, we need a break on occasion! A friend turned me onto Capital Grannies and we've been very grateful to have them. They do 7-yr background checks on all of their sitters and overall the ones we've had (probably have used 7-9 in all) have been very engaging, sweet, and definitely had a knack with kids. Not all of the sitters would qualify for "granny" status...in fact, most of them are college-age or close to it. But I've never left the house with anything less than total confidence. The only sitter who was not completely adored by our daughter was a woman who was a little bit on the hippie-ethereal side. I felt like she was perfectly nice and competent but not necessarily someone our 3-yr old could relate to. We've only had 2 friends and Capital Grannies take care of our daughter. For what it's worth.

After 6 months of paying for Spectrum Sitters I have decided to cancel my membership with them. I…read moream writing this review because the existing reviews are all more than a year old and it seems like it is a possibility that things went downhill as the company is trying to scale. To use Spectrum sitters you need to pay for a monthly/yearly membership (around $30 a month) and then pay $10 per appointment. The system works very differently than most other services as the family does not have control on whom they will hire but instead the "job" is posted and the sitters compete for it. A little bit about our situation, we have a 10 years old on the spectrum that exhibits self-injury behaviors that can lead to injuries so someone trained with this should be very a minimum requirement and this was explained to the owner during our initial call. We also made it very clear in our profile so that the sitters are very well informed of what to expect. This is our observations, about 50% of the jobs get filled and since it is last minute some fill literally the day before so it is difficult to make long-term plans. Technically those unfilled jobs are refundable but they are not automatically, you need to chase the owner to get them refunded. And she is not easy to reach. My wife and myself have called them 32 times over the last 6 months and got the phone to answer twice and got 2 calls back to our messages. When I raised the issue and suggested that she ask for help she claimed that it was not problem and took no ownership of her sloppiness. I have spoken to other families and some of her sitters and they confirmed that she is hard to reach. Other issues that we have noticed, the website is using a third-party platform and the UI/UX is mediocre. For example there are two login buttons and if you click the wrong one it will do nothing. The multiple day booking is broken and is terrible in terms of usability, so if you need to book a week, get ready to have to input each day individually. The site has a review system but it is pretty much useless given that the "sitters" are choosing you. Why would I have a rating then? You can't chose who will work your job except for the first 24 hours where you can pick your job "exclusive" but you can only select those that you have hired before. You cannot see the bios of the other sitters on the platform, she is running a business and probably does not want the competition to have access to them easily. We had 3 same day cancellations (one was 1 hour before) and don't expect them to find someone last minute. Talent is really all over the place, we posted 28 jobs. 3 of them were very good, half were average (that means I would not trust to leave them alone with my son) and 3 were terrible (I wish I could have sent them home instead of keeping them around the whole time). When you have a terrible sitter you cannot block them from bidding on your jobs in the future, you have to call the owner (and only customer facing employee) and good luck to get in touch with her. Quite honestly, we had much better luck with Care.com, the business model is really in favor of maximizing the owner profit, then allowing as many bookings as possible and finally finding a sitter for the kid. I raise all of these issues with the owner and her answer was "It may not be the best fit for everyone", and she is so right. On a final note, with any sitting service I encourage everyone to check if the sitter has a facebook profile and access the maturity level of the sitter and make a decision if you think it is a good sitter for you. Nobody knows better than the parents what is best for their kids.

Spectrum Sitters has by far the best babysitters we have ever used. Every time they send over a…read moresitter they are great with our kids. They truly take pride in what they do and it shows with their service and high level of babysitters they supply. I would definitely give them a call and we will continue using them regularly.

I have worked with this agency while searching for a new Nanny position. I found Deb to be…read moreextremely professional, yet totally relatable and fun. She is all about MATCHING people, not just filling a position. She works hard to find the best match for both the Nanny and the family, so that everyone is pleased and satisfied. Whether you are a domestic looking for a position, or a family looking to fill a domestic position, I would definitely recommend her and her agency.

From the owner: We specialize in placing exceptional household staff with high net worth and ultra high net worth…read morefamilies across the United States and internationally. Every placement we make goes through a thorough vetting process: in depth interviews, professional reference checks we conduct ourselves, comprehensive background screening, and a careful evaluation of fit for your specific household. Our placements include executive housekeepers, house managers, estate managers, chiefs of staff, directors of residences, ladies maids, valets, butlers, household couples, property caretakers, executive personal assistants, newborn care specialists, family assistants and nannies. We also place executive personal assistants for principals who prefer a trusted agency relationship over a recruiting firm. We work with a selective group of families at any given time. That is intentional. Our clients get our full attention throughout the search, the placement, and beyond. If you are looking for a fast, transactional experience this may not be the right fit. If you want someone who takes your household as seriously as you do, we should talk. Based in Austin, Texas. Serving clients nationally and internationally.