We had the nanny we got from an initial placement from Windsor for years, but that was in spite of…read moretheir services, not because of them. Our nanny's Driver's License expired, and they unilaterally fired her. No notice to us, her actual employers, they just sent a termination email directly to the nanny. When I raised serious concerns that their lack of communication and interference caused us considerable trouble, with the nanny threatening to walk away, I was greeted with condescension and finger pointing, not problem solving or resolution. Despite these failings, we attempted to engage with Windsor again for a new nanny search. We clearly stated what we were looking for, and offered a pay range within their publicly posted scale. The agent applied hard sales tactics to attempt to incite us to increase the rate to well above market, which was significantly higher than their publicly posted pay scale. We politely declined the pressure, and agreed to move forward with our preferred market rate. Instead of sending the contract, as we'd agreed, the agent sent a vague email referencing the agency's preferred, above market rate, and suggested yet another phone call would be required. I agreed, despite the unprofessionalism of this request, and went through the same time wasting process, again. At that point, and only then, did the "CEO" deem us unworthy of their business. You wasted my time and tried to hustle me. Drop the pretense.

I moved recently from Los Angeles and I was looking for a Nanny in San Antonio or Austin area. I…read morefound this agency in google and applied for a job. Sara helped me through this process so efficiently also she helped me to find the best family match for me. Now,I have a Job thanks Sara and to Windsor Nannies in Austin. I am forever grateful

This is an incredible service and we were so happy with the care our son received. They were so…read moreresponsive and thoughtful and caring and all the things you would want your nanny/caregiver to be. We will travel to Austin again, specifically, because we know we will have the best of care for our son. They are exactly as advertised.

What a wonderful service. My husband and I were traveling to Austin with our 2 young kids for…read morespring break. We really wanted to head into the city for a show and our resort recommended Grandparents Unlimited. I had the pleasure of speaking with Liz. She put all my worries to rest and I felt like I was chatting with a dear friend. She referred us Tony. Tony is just the sweetest person you could ever meet. She took great care of our kids and we had the opportunity to enjoy ourselves. This is an AMAZING service and I would highly recommend you reach out for your next babysitting needs. Thank you!!

I have only used this service a handful of times, but each sitter has been wonderful and the…read morecustomer service is outstanding. I paid a one time fee for access to their highly trained and vetted sitters, and pay $20/hour for the services. At the moment, we only require sitters sporadically; but I will be returning to work in a few months and was delighted to see they offer services for after school nannies as well. I know my son is in great hands.

I love being a sitter for this company! I have been working with this management team for THREE…read moreYEARS!! The management is the absolute best! They are very easy to communicate with and do their best to make sure you work the amount of hours you want while keeping to the schedule that you choose!! The management team cares a lot about the sitters and they make sure we work with families that are just as kind and respectful as we are expected to be. They also reward us when families go out of their way to tell them how wonderful we are, which truly makes me feel appreciated. I don't see myself leaving anytime soon!!

We absolutely love Bright Horizons at Braker Lane! The communication is excellent, the staff is…read moretop-notch, and the classrooms and playgrounds are clean and spacious. The program is fantastic, with lots of activities and nutritious meals! Our toddler loves it here. We receive constant updates and photos throughout the day, so we know how much fun he's having while we're at work! His teachers are amazing--very caring, creative, and attentive. They always communicate any concerns and give great advice. Initially, we were unsure of what to expect because of our previous experiences with daycares, but all our anxiety disappeared once we started at Bright Horizons! Highly recommend.

The absolute best environment to have your kiddo in. I cannot emphasize enough how fantastic,…read moreempathetic & kind the BH staff are, teachers & admin. My kiddo loves his friends & is always so happy to go to school. Great curriculum, frequent updates, just perfect! Cannot fault them even if I tried. We're having to move him due to being a lot further now & it's the hardest part. They are just amazing beyond! We'll get back on their waitlist in a heartbeat if we need to!

Susan makes the Au Pair process so much more digestible and really sets up families for success…read more Finding the "right" au pair seemed daunting with so many options at first, but Susan guided us through the process and gave us powerful tips/templates/guidance. She has over 20 years of experience and clearly knows what it takes to form a strong host family/au pair match. Our au pair hasn't arrived yet, but we can't wait to meet her in-person and continue to leverage all the insights Susan gave us.

We highly recommend Susan! She is very knowledgeable, readily available, and thorough in her…read moreprocess of making sure you end up with a great match. From the moment you speak with her, you know she is paying attention to exactly what you want and need. Her feedback and guidance was so helpful in making sure we found someone we could trust. We will continue to recommend her to friends and family. Thank you, Susan!

I actually had to come back and edit my review. It took them awhile to contact me after my sitter…read morerequest, but after I emailed the owner and let her know my concerns she called me and made me feel confident in her service. I have a special needs child, and because my son is non vocal, uses a wheelchair and still wears diapers, quality care is the most important thing to me. My babysitter that we had is the most fun loving that we have ever had, and we feel so blessed that we found this company!!

What lifesavers these people are! We are somewhat overprotective parents...we don't feel…read morecomfortable bringing in someone we don't know to take care of our darlin' dumplin' but c'mon, we need a break on occasion! A friend turned me onto Capital Grannies and we've been very grateful to have them. They do 7-yr background checks on all of their sitters and overall the ones we've had (probably have used 7-9 in all) have been very engaging, sweet, and definitely had a knack with kids. Not all of the sitters would qualify for "granny" status...in fact, most of them are college-age or close to it. But I've never left the house with anything less than total confidence. The only sitter who was not completely adored by our daughter was a woman who was a little bit on the hippie-ethereal side. I felt like she was perfectly nice and competent but not necessarily someone our 3-yr old could relate to. We've only had 2 friends and Capital Grannies take care of our daughter. For what it's worth.

Avoid Nanny Poppinz Austin -- my family paid $2,000 in September and still have no nanny here in…read morelate November. Their website clearly says "NO UPFRONT FEES - you only pay after you hire your nanny." We were required to pay the full amount before a single candidate even started. Multiple candidates were sent; none passed even the trial week, and the one we tried missed work about half the time. More than 3 1/2 months later we have received zero reliable childcare, yet they are now trying to bill us an extra $250 on top of the $2,000 already paid. When we asked for our money back and for our family's personal data to be deleted under Texas privacy law, we were ignored. Extremely disappointed and out over $2K with nothing to show for it. Wish we had read the other similar reviews first. This is a scam.

My husband and I used Nanny Poppinz to find a nanny for our kids (2 years old and 4 months old at…read morethe time). Of the three people that we interviewed, one did not believe in vaccinations and another was extremely unprofessional (stopped by while taking Uber fares) stating that she would not work with a parent present. When we finally thought we found a nanny, we signed the paperwork with Amber and were immediately charged $4,160. Our circumstances changed when my mother decided to move to Austin and we informed Amber that we would only require a short-term nanny. She told us that the $4,169 was non-refundable, but could be used towards credit for a temp nanny. Amber did find use a temp nanny, but she quit after a month to become a schoolteacher. When we informed Amber of the situation, she went two resumes over for review and ceased all communication after that. My husband tried contacting her and gave up. In essence, Nanny Poppinz is a scam. The majority of their nannies are not qualified to care for children and pray that you don't run in to an issue if you do find a nanny using their service. If Yelp would allow us to rate Nanny Poppinz zero stars, we would. Unfortunately, we had to rate it one star, which is one too many.

My granddaughter has attended Stepping Stone Northcross/Doman since October 2023 when she was 8…read moremonths old. She has had some wonderful teachers along the way. She is currently in the Readers Room with Miss Kylee. She loves the books that are read each day, all the fun activities they do and the extra activities she can participate in at the school. She is involved with Groovy Bus (gymnastics) and Soccer Shots (soccer) each week and gets very excited to tell me each day what all they do and how much fun she has had each day.

We've had such a great experience at this Stepping Stone and feel incredibly lucky to have found…read moreit. The teacher in our child's classroom (Alondra) is kind, attentive, and dedicated to the kids' intellectual growth. She makes learning fun with thoughtful, age-appropriate activities that keep them engaged. It's clear she puts a lot of care into her work--not only is she creative but also cleans several times a day. At my child's last daycare, she would come home with stains all over her clothes and the bathwater would be so murky it was appalling. Having a smaller classroom and a dedicated teacher has really helped. A special shoutout to the director, Connie, who is truly the heart of the facility. She is incredibly patient, knowledgeable, and approachable. From the first day, she has made us feel welcome and heard. Connie somehow knows every child by name and always takes the time to check in with both parents and kids. It's clear that she genuinely cares about each family and works hard to make the daycare a safe, nurturing environment. I've even bumped into her at our local HEB while she was buying snacks for the kids and I swear she works over 40 hours a week since she is always there no matter what time I drop off or pick up. We really couldn't ask for a better place for our child to learn and grow. Highly recommend!

It would have been less than 1 star if the option was available. It took 2 weeks to get a response…read more Might as well not be in business.

From the owner: Located in Austin, TX, That Nanny Place is your go-to solution for all your nanny and babysitting…read moreneeds. We specialize in nanny placement services, offering top-notch sitters for pet sitting, house sitting, and even event childcare. Whether you need a reliable caregiver for your little ones or someone trustworthy to watch over your furry friends while you're away, our team at That Nanny Place is here to provide professional and attentive care. Our dedicated team understands the importance of finding the perfect caregiver for your family members or pets. With our wide range of services tailored to meet your specific needs, you can have peace of mind knowing that your loved ones are in good hands. Contact That Nanny Place today for exceptional nanny placement and babysitting services in Austin, TX - we're here to make caregiving stress-free and convenient for you!