Great customer service here. The guys go out of their way to help you with hat selection and…read moregrabbing the hats that out of reach. The hat customization is a nice touch. I got a hat that I was eyeing the last time I was here. The line was a little too long for me at that time. The only downside to this location is that it can get pretty busy on the weekends.

The worker that was there was very helpful and I would go back there. My boyfriend got 2 49ers hats…read moreand they came out great!

Three things stand out to me about this Dick's store location…read more 1. It is busy all the time. Any day of the week. Any time of day. 2. It is very clean and merchandise is always nicely arranged. 3. Online order pickup is great. They always have your order ready on time and you never have to wait long at the pick up desk. Considering how busy they are (see #1), I am always pleasantly surprised by this.

Hadn't been to this store in eons. I was desperate to find a pelvic and/or thigh/groin support…read morebelt/strap. I already scoped out another store, but found nothing. It popped in my head to try Dick's. I thought for sure they'd have one, considering it's an athletic store, and huge at that. I am a 53-yr-old woman with RA and fibro, and I severely strained the thigh, back, pelvis and groin areas. I had to use my cane to enter the store; I grabbed a small cart to lean on, as well. The guy standing near the entrance said hi, but didn't ask if I was looking for something specific. I looked around, lost, so looped back to him and asked where support belts and such would be. He told me they were located upstairs. He then mentioned an elevator, and pointed in the general direction. I knew I couldn't take the escalator, because I needed to lean on the cart at that point. I searched all over for the elevator, and nothing. I finally looped back around to the restroom sign, and eventually realized a small makeshift sign was taped to the wall, noting the elevator was down the corridor. It was very generic and not noticeable from afar. The elevator is way in the back, hidden, old, worn and it reeked inside. The #2 button was taped over, and only #3 or #1 could be pressed. I don't know why there is even a #3, but I chanced it anyway. It took me to level two. lol I finally found the wall where all of the braces were attached to, albeit quite far away from the elevator. The area is quite congested, and not really made for a cart to traverse. I was relieved to find the wall of braces...only to be let down. Out of all the rows and rows of braces, straps, support this and that, not one single item for the pelvis and/or groin. I didn't even see a spot where it's supposed to be, so I suspect they don't even carry them in-store. Additionally, I noticed there were no price labels anywhere, so it was a complete guessing game as to cost. In severe pain, I had to wobble away and get back to the 2nd floor. I took the escalator, and left the cart there. I didn't want to get back into the smelly, clunky, old-sounding elevator again. A young female employee saw me when I got to the bottom, and asked if I found everything I was looking for. I said, "No..." She just chuckled and said, "Oh..." I then replied, "I couldn't find what I was looking for..." She didn't say anything back. No offer to help, find another employee, etc. After going to a 3rd store, I gave up. I just ordered online and I get my brace tomorrow. I was just hoping to have one today, and maybe even try it on, to ensure it fits well, etc. Such a shame that Dick's didn't deliver. A huge store like that should have them as a no-brainer...and on the 2nd floor to boot. You'll have people coming in probably in pain, so why put them on the 2nd floor? lol Makes no sense. The employees need to be more connected and interactive. Lastly, that elevator is horrible. And please make signs which direct you from the point of entry all the way to the elevator! This is basic 101 stuff.

Cute little place... reminds me a lot of the Homage store in the short north. The prices seem on…read morepar with Homage as well. I'm not sure if there is anything particularly special about Devoted above and beyond what other locally-based clothing shops offer but I think it is the only shop of it's kind on OSU's campus, which might be useful. Sort of odd: they don't have a phone number...at least I couldn't find one online. Otherwise, cute place to buy Ohio gear if you're near OSU's campus.

Terrible. this is a scam. Do not buy , you have been warmed. I bought a hoody (65 bucks) medium…read more It is not a quality hoody but then for $60 bucks I do not expect much. I received it very late (problem with warehouse) . It is way way too big. I asked for a return and I got an explanation below for the return: Returns are possible in certain cases, but I'd like to be transparent about the process. Due to our international fulfillment setup and sustainability-focused policy, returns involve multiple steps and can be quite time-consuming and costly. They offered me a 20% return (because I'm not going to pay for freight to china). Also cannot find a way to write a review on their site. So now I have a brick hoody. I was sort of suspicious but went for it. My bab.

Worst sharpening I've ever had in almost 50 years of playing hockey…read more Nice guys, good selection, etc.... But for god's sake, bring your skates elsewhere.

We have bought quite a few things, some nice ropes, carabiners, Merrell hiking shoes lately. And…read morehappened to read an email that we had accrued $100 in co-op refunds! What a great benefit! And then- the cherry on top, I needed some flannel shirts, they had originally priced $75 ones on sale for $17. I purchased three from the clearance rack. Over the moon satisfied with the quality of the product and service. I love REI!

Eli helped us pick out my son's hiking pack for Philmont....fitted him, made awesome…read morerecommendations, and was just so so nice. Then helped with a sleeping pad. We loved his service! Great job, Eli!

Not to be confused with A-Maruchan Eagle, which is an Instant Noodle store…read more American Eagle is a very popular brand with kids and teens and tweens and even 20-somethings. They have a lot of cool young-looking and oft-preppy clothes for prices that are anywhere from average to really, really high - and most here are high. And even in the sales it's not cheap... still, if you have kids it's a good place to check out because they're probably going to love the trendy stuff in here, much like they will at rivals Aeropostale or Hollister or Abercrombie.

When we went in it was extremely busy with line to the dressing rooms and the registers. And still…read morethe girls in the dressing room made us feel so awesome! Amina and Chelsea went out of their way to compliment my little sister and find jeans that will work for her despite how picky she was. They made her feel so good and I appreciated it. They were absolutely amazing and they are some of the best retail workers I've had help me in an American Eagle or any store in a while! They did amazing!

Big store with tons of OSU stuff and a fair number of other (major) team items. Friendly staff…read more Prices kept me from getting anything. But great place for a gift for a big fan, or if you are one yourself.

They've got a crazy, CRAZY amount of Buckeye apparel and related gear. If you can't find it here, I…read moredoubt you'll find it anywhere else. Only weird thing is that they always seem to have about 3 more people working than are really necessary. There's usually one or two people hanging out in the middle of the floor actually helping and then at least two people behind the counter. Seems awkward when there's only one customer in the store, at least every time that I've been there. In general, I'd say their prices are pretty high, but it's licensed stuff, so whatever. GO BUCKS!

You can pack a lot of things when you're going on vacation to England... but you can't Pacsun…read more Unfortunately. Because over in my country, it rains a sh** ton. Although no English person would ever say a sh** ton. Except that I just did. Lots of hot stuff in here at the Columbus Polaris Mall, but it's expensive unless you catch it in a sale. The prices are the main reason I can't give it a higher rating, cuz they do have some really sexy stuff in here.

Drove 20 mins, then waited 20 mins outside the door (limited number of people for corona virus) I…read morewas ignored since there is no actual "start line" and other people were let in before me though I was first standing in line. I bought a pair of shorts but they still have original tags on them. I bought them just before COVID-19 and didn't have receipt since I bought them 3-4 months ago. I then wait 25 mins in line. There were two guys working and one was mindlessly wondering around the store. He eventually said he could help me at register. He said he couldn't order the shorts online since they didn't have my size but his coworker could. I made it very clear that I wanted to evenly exchange them and he said it would be no problem. He asked me to get back in line and wait for his coworker so I did. 10 mins later his coworker helped me and said since I didn't have a receipt then I couldn't do an even exchange for the same exact shorts but in a bigger size. They had awful attitudes and were very rude. They told me I would have be pay full price. I asked him if that made sense and he said it did and it wasn't his fault I didn't have a receipt. Will never go here again. Horrible organization and customer service.