We contact king Appliances to come and fix my wash machine and mine washer. He charged $60 to come…read moreand see the problem he came back to the house weeks after charged $168 refused to give us an invoice said the problem was the motor took the plate of my washer and left his old one my machine was making terrible noise and wouldn't turn it off I called him to asked him as to why the ma line was not stopping and wasn't fix he told me he didn't care hang up the phone and now won't answer our phone calls. This company is a scammer.

From the owner: Buy, Sell, and Repair Appliancesread more

Best store for buying appliances! Our salesperson, John Mc…read moreGrade is exemplary! He is so patient, professional, patient and kind. We bought all our kitchen appliances from him over a year ago. And recently placed more orders for another house....this time everything was done by phone....so simple with John's expert advise. Tasco has an incredible team....the installation team is so knowledgable... Andreas and Randy even gave us a seminar regarding the operations of the Bosch dishwasher. We love all our Jennaire and Bosch appliances and the very smooth and successful process of ordering, delivering and installing them. Immense thanks to the entire Tasco team! Rosemarie and Stephen Taylor

Received a call today from an individual named Mohammed, who represents TASCO. He very politely…read morenoted that TASCO does not take responsibility for repairs to its products-that those are handled through the manufacturer directly. In our case, because TASCO sold us a lemon which GE replaced, any service we might have received from TASCO was voided within weeks of purchase since the replacement was provided by GE-not TASCO. Long story short, TASCO has no interest in making things right. They sold us a piece of junk and failed to stand behind it. Mohammed spent a while explaining how TASCO's warranty program works-my take away is that "TASCO will not help". Having to spend more than half the value of the microwave on a replacement for a crappy plastic part within two years is throwing good money after bad. I will not use TASCO again. I sincerely hope their customer service people read this and realize this is why I'm buying appliances from COSTCO going forward. I feel ripped off-and worse, I feel let down by a company that used to have a great reputation for customer service. No more.

It took 5 business days for a part that I ordered to arrive within the GTA. I ordered it because…read morethe website said the part was readily available and there would be same-day expidited shipping. When I questioned them about it, their response was "Canada Post is our flat rate shipping in 5 business days or less from within your province". I would suggest that if you need a part from them that you go to the store to pick it up.

I came in here and basically lost my mind. They have so many niche things for your home. I came in…read morelooking for a water filter for my fridge, as they are the only place that sells them in the city. I left with that plus a special cleaning cloth thingie for a glass stove top that while terrible at getting out burnt on stains, gets minor stuff out and makes it look like new. They have all sorts of special cleaners for surfaces like marble and stainless steel, lots of appliance parts and all sorts of handy dandy little doodads for your house. It's a small shop, but it's very neatly laid out. Service is helpful but there was a bit of a wait to check out.

I went into store and Parsa was my Salesperson, he was very helpful and assured me that ordering…read morethe appliances now and that there would not be a problem holding off on the delivery until I notified them of the delivery date. However, it was a bit of an issue because I had given an estimated date for delivery, however, the renovation had not started and I received a notification of delivery before, on a Friday evening, tried getting a hold of a live person on the phone, did not work. I replied back to the delivery notification email and asked to Cancel the delivery, and they did cancel. This was the only issue I had, other than that, Canadian Appliance Source, has quality appliances, good prices and plenty of locations in Ontario. Overall experience was very good. I have to wait and see how the appliances work, renovations still not finished.

I purchased a refrigerator from Canadian Appliance Source after seeing it advertised with free…read moredelivery and setup. Unfortunately, what should have been a straightforward transaction turned into nearly a month of trying to understand an additional $114.97 delivery/"oversize" charge that I still do not believe CAS has adequately explained. My salesperson was Hossai Zazai. Before delivery, I proactively provided CAS with measurements, photos, doorway information, and details about the access to my home, including the stairs. Every invoice I received also stated that my order was eligible for free delivery/services. When an unexpected delivery charge appeared, I contacted Hossai on August 5 and specifically asked whether it had been added in error given the advertised free delivery. I also told her that I was uncomfortable paying the charge over the phone because it was not clear what I was actually being charged for. Despite that, I felt pressured to pay the remaining amount so the delivery could proceed. I repeatedly asked for explanations in writing because the rationale for the charge was unclear and seemed to evolve. Despite those requests, I continued receiving phone calls and had to follow up again by email asking CAS to respond in writing so I could maintain a clear record. My initial understanding was that the extra charge related to additional delivery personnel because of the stairs. After the refrigerator was delivered by two people, I asked for clarification. Hossai later explained that CAS has different delivery teams and that a more experienced "senior" team may be used for special stairs and cost more. I then asked whether the two people who delivered my refrigerator were that senior team and why my invoice simply described the charge as "oversize." Customer Care eventually became involved. Leslie stated that the "oversize" fee was not about the refrigerator's physical size, but rather that my delivery fell outside CAS's standard scope because of the stairs/access conditions and required a more experienced team. At that point my question was simple: where was this exception to the advertised free delivery disclosed when I made the purchase? I repeatedly asked CAS to identify the specific policy or published condition saying that a delivery like mine -- two flights of stairs, an L-shaped turn and approximately 35 inches of clearance -- triggered this additional charge. Instead, I was directed to general wording saying that delivery rates and service levels may vary depending on delivery requirements. I was never shown a clear published condition stating that my particular circumstances required a $114.97 "oversize" fee or an additional charge for a more experienced two-person team. This is particularly difficult to reconcile with every invoice I received stating that the order was eligible for free delivery/services. What concerned me further was that I later contacted another CAS salesperson and described substantially the same delivery circumstances, specifically raising the advertised free delivery and possible stair charges. That representative told me the stair charge could be covered and that I would not pay anything more than the amount agreed to at purchase. I provided that conversation to Customer Care and asked them to reconsider the refund. Leslie ultimately replied that the delivery department considered the fee necessary and that the decision would not be changed. My biggest issue is no longer simply the $114.97. It is transparency and confidence in the transaction. I disclosed the delivery conditions in advance, questioned the fee almost immediately, expressed discomfort paying a charge whose basis remained unclear, and repeatedly asked for both a written explanation and the policy supporting it. From my first written question on August 5 until CAS's final response on September 3, I spent nearly a month trying to understand why the advertised free delivery did not apply. CAS eventually explained what it says the fee represented, but never clearly answered the more important question: what specific published policy, disclosed at the time of purchase, established that my delivery was excluded from the free-delivery offer? To be very clear, the two third-party delivery workers were excellent -- professional, efficient and careful. My review is not a criticism of them. My concern is with CAS's sales, billing, disclosure and handling of the dispute. Based on this experience, I would be very hesitant to purchase from Canadian Appliance Source again because I no longer feel confident that the advertised price and delivery offer tell a customer what they will ultimately be required to pay. Order #4050976

Was looking for a new pre owned stove. The owner was helpful in delivering and removing my old…read moreappliance. Price was good when comparing to other sutes. Stove was very clean.

The owner is very helpful and pleasant. I bought a fridge and he delivered it. Shortly after he…read moreleft, I called him to ask for the whereabouts of an item from my home. He told me he did not have it. I will not do business with him again.

Come on This place…read moreis the fucking best It has EVERYTHING remember the days when you had to go to 5 stores to get what you needed? Not anymore Let's get real , thanks god and all the heavens for Home Depot

Good overall but don't call them on the phone. It was definitely a total waste of 7 minutes looking…read morefor someone at the pro desk. I've been there and I have a hard time finding someone to assist me, I should have known not to try to phone them.

I purchased several appliances from My Appliance Store over the years. I recently purchased 5…read moreappliances that were paid in full: a washer, dryer, fridge, stove and dishwasher. We took delivery of the washer and dryer and had a scheduled delivery date for the remaining appliances in December 2025. Ryan asked to reschedule until the new year as he had a cold. We are now in 2026 and despite several follow ups, the management has failed to make an arrangement to deliver the fully paid for appliances or arrange a refund. I can no longer recommend this store.

Horrible new ownership. The original owner Rob is no longer there. The new owners are not…read moredelivering fully paid for appliances. I'm just writing here to have people aware of what they will be dealing with. I would suggest going elsewhere if you would like to get what you are paying for.

After procrastinating for years, I finally went out to buy a fridge before the US tariffs kick in…read more I was dreading it. I went to Appliance Canada, and they were awesome. They had all the info I needed, had recommendations based on quality vs. price, and I was in and out in 15 minutes, with a new fridge coming in 48 hours. Shawn was fantastic - if you can find him, he's awesome. DO NOT CONFUSE THEM WITH CANADA APPLIANCE!!! They are a different store, and they're CRAP. Appliance Canada has the best prices and selection. Highly recommended.

I was just on the phone with Christine. She's in charge of the delivery schedule. I wasn't too…read morehappy with what she was explaining to me that the delivery would come between 2:30 pm and 3:00pm as I asked for an early delivery when I scheduled the delivery. Also, when I paid for the delivery and when I was talking to the sales person, I asked for an early delivery. I am not happy already, and the appliances have not been delivered at this point. Christine said that there is nothing that she can do for me. I am the last delivery of the day. I was hoping that there would be something she would be able to do for me. The only thing she said is sorry. I was hoping that a company this large would be able to do something. I am very surprised that they're not able to help.

Came to this appliance store to check out some options…read more Despite the current reviews, I had a great experience. Employees were friendly.

If I could give zero, I would. My attempt to purchase as washer-dryer combo was a nightmare and 6…read moreweeks later I still don't have a refund. Appliance arrived in a truck full of broken glass all over the floor, and not surprisingly the moment the delivery guys took off the box there was a dent in the washer so they immediately took it back. The date for the replacement to be delivered kept creeping forward until I got fed up and told them to cancel the transaction. First week I heard nothing from them to confirm my cancellation call and email. Then I was told to wait for a cheque because "they don't do Mastercard refunds". Weeks later I called to say where's my cheque, and the sales manager nonchalantly told me oh it's waiting for accounting to approve it, and then we'll send it. I told him this is unacceptable and that my credit card is now charging interest on this, and he said ok well if we must then I will issue a refund on your Mastercard i.e. what should have been done promptly weeks ago. From now on it's Costco or Home Depot for me!