I purchased several appliances from My Appliance Store over the years. I recently purchased 5…read moreappliances that were paid in full: a washer, dryer, fridge, stove and dishwasher. We took delivery of the washer and dryer and had a scheduled delivery date for the remaining appliances in December 2025. Ryan asked to reschedule until the new year as he had a cold. We are now in 2026 and despite several follow ups, the management has failed to make an arrangement to deliver the fully paid for appliances or arrange a refund. I can no longer recommend this store.

Horrible new ownership. The original owner Rob is no longer there. The new owners are not…read moredelivering fully paid for appliances. I'm just writing here to have people aware of what they will be dealing with. I would suggest going elsewhere if you would like to get what you are paying for.

Bohdan from Appliance Wizards did an amazing job. Arrived on time and fixed my dryer. I thought I…read morewould have to buy a new one. He gave me a flat rate to fix it and lived up to his promise. Ha also helped me clean out the vent at no extra charge. Highly recommend him.

From the owner: For over a decade, we have been providing top-notch home appliance repair services. Our experienced…read moretechnicians are dedicated to solving your appliance issues promptly and effectively. We pride ourselves on professionalism and customer satisfaction.

The first words that come to mind when I think of Appliance Bazaar is Excellent customer service…read more I went to this store looking for a washing machine that is not HE as I was not at all happy with my current washer. Sean was amazing he took so much time explaining to us the different brands and even went so far as to bring a washer I was considering to the back of the shop. He hooked it up and let it run a complete cycle so I could see and hear for myself how well it work. Upon delivery of my new washing machine I called Sean to let him know that I did not receive the hot and cold water hose. He explained that they are no longer included but said it was no big deal and he would drop it off for me. To my surprise Sean took time out of his day to go to home depot and purchase the hose free of charge to me and bring it to my house. In this day and age that level of service is unheard of. I am so grateful for everything and highly recomment Appliance Bazaar ok Kennedy to everyone. And I absolutely love my new Huebsch washer. Thanks a million Sean.

From the owner: When I think of Appliance Bazaar, the first words that come to mind are 'excellent customer…read moreservice'. I visited this store in search of an appliance that was more affordable than any other store, and they managed to beat the prices of all the top brands in the market.

My stove was not working and I paid $80 for a service call. When the service person attended the…read morehouse they said it would be another $240 for them to look and tell me what was wrong with the stove and if any parts were needed it would be an additional charge. This was a very old stove in a rental property, and it did not make sense spending that kind of money to fix it. I decided at those prices I would throw out the stove and I purchased a second hand Inglis for $300 which is working perfectly. I am sorry I wasted my time and money with JSK.

My dryer wasn't heating up properly. There was a service man at my door 4 hours after first…read morecontact. I received a response to my email within minutes and an appointment was arrange. The service man arrived promptly at the time I was told he would arrive After checking everything, he was confident a good cleaning inside would solve the problem. While he had the dryer apart, he noticed the belt was cracked and had stretched over time. It was replaced. A thorough cleaning was done including sensors. The dryer is operating like new.

Was looking for a new pre owned stove. The owner was helpful in delivering and removing my old…read moreappliance. Price was good when comparing to other sutes. Stove was very clean.

The owner is very helpful and pleasant. I bought a fridge and he delivered it. Shortly after he…read moreleft, I called him to ask for the whereabouts of an item from my home. He told me he did not have it. I will not do business with him again.

I went into store and Parsa was my Salesperson, he was very helpful and assured me that ordering…read morethe appliances now and that there would not be a problem holding off on the delivery until I notified them of the delivery date. However, it was a bit of an issue because I had given an estimated date for delivery, however, the renovation had not started and I received a notification of delivery before, on a Friday evening, tried getting a hold of a live person on the phone, did not work. I replied back to the delivery notification email and asked to Cancel the delivery, and they did cancel. This was the only issue I had, other than that, Canadian Appliance Source, has quality appliances, good prices and plenty of locations in Ontario. Overall experience was very good. I have to wait and see how the appliances work, renovations still not finished.

I purchased a refrigerator from Canadian Appliance Source after seeing it advertised with free…read moredelivery and setup. Unfortunately, what should have been a straightforward transaction turned into nearly a month of trying to understand an additional $114.97 delivery/"oversize" charge that I still do not believe CAS has adequately explained. My salesperson was Hossai Zazai. Before delivery, I proactively provided CAS with measurements, photos, doorway information, and details about the access to my home, including the stairs. Every invoice I received also stated that my order was eligible for free delivery/services. When an unexpected delivery charge appeared, I contacted Hossai on August 5 and specifically asked whether it had been added in error given the advertised free delivery. I also told her that I was uncomfortable paying the charge over the phone because it was not clear what I was actually being charged for. Despite that, I felt pressured to pay the remaining amount so the delivery could proceed. I repeatedly asked for explanations in writing because the rationale for the charge was unclear and seemed to evolve. Despite those requests, I continued receiving phone calls and had to follow up again by email asking CAS to respond in writing so I could maintain a clear record. My initial understanding was that the extra charge related to additional delivery personnel because of the stairs. After the refrigerator was delivered by two people, I asked for clarification. Hossai later explained that CAS has different delivery teams and that a more experienced "senior" team may be used for special stairs and cost more. I then asked whether the two people who delivered my refrigerator were that senior team and why my invoice simply described the charge as "oversize." Customer Care eventually became involved. Leslie stated that the "oversize" fee was not about the refrigerator's physical size, but rather that my delivery fell outside CAS's standard scope because of the stairs/access conditions and required a more experienced team. At that point my question was simple: where was this exception to the advertised free delivery disclosed when I made the purchase? I repeatedly asked CAS to identify the specific policy or published condition saying that a delivery like mine -- two flights of stairs, an L-shaped turn and approximately 35 inches of clearance -- triggered this additional charge. Instead, I was directed to general wording saying that delivery rates and service levels may vary depending on delivery requirements. I was never shown a clear published condition stating that my particular circumstances required a $114.97 "oversize" fee or an additional charge for a more experienced two-person team. This is particularly difficult to reconcile with every invoice I received stating that the order was eligible for free delivery/services. What concerned me further was that I later contacted another CAS salesperson and described substantially the same delivery circumstances, specifically raising the advertised free delivery and possible stair charges. That representative told me the stair charge could be covered and that I would not pay anything more than the amount agreed to at purchase. I provided that conversation to Customer Care and asked them to reconsider the refund. Leslie ultimately replied that the delivery department considered the fee necessary and that the decision would not be changed. My biggest issue is no longer simply the $114.97. It is transparency and confidence in the transaction. I disclosed the delivery conditions in advance, questioned the fee almost immediately, expressed discomfort paying a charge whose basis remained unclear, and repeatedly asked for both a written explanation and the policy supporting it. From my first written question on August 5 until CAS's final response on September 3, I spent nearly a month trying to understand why the advertised free delivery did not apply. CAS eventually explained what it says the fee represented, but never clearly answered the more important question: what specific published policy, disclosed at the time of purchase, established that my delivery was excluded from the free-delivery offer? To be very clear, the two third-party delivery workers were excellent -- professional, efficient and careful. My review is not a criticism of them. My concern is with CAS's sales, billing, disclosure and handling of the dispute. Based on this experience, I would be very hesitant to purchase from Canadian Appliance Source again because I no longer feel confident that the advertised price and delivery offer tell a customer what they will ultimately be required to pay. Order #4050976

Germany engineering plus Canadian incompetent service is a recipe for disaster…read more Hours to answer the phone. When they do they hang up. They don't even know how to work the phone service.... Transfer this department to India where they at least know how to answer a phone.

Very disappointed with Miele! If I can give negative star rating, I would…read more I bought 4 appliances from Miele, the most expensive one being their latest Steam-Convection Combi oven. It malfunctioned within the first month of use, with a 'Fault - 193'. That's the first disappointment as Miele swears by their product quality. Then, I had to wait one week before the Miele service center could schedule a technician to my house. If their quality is so good and their products rarely require servicing, I would expect their techs to sit around waiting for service calls. So with a turnaround time of a week, that's another disappointment. The technician came after a week, and yet, he couldn't fix the problem. He left without a clear explanation, but just to say that the service center will call me to schedule another visit. Very poor customer service indeed! I waited a day, and have to call them myself. This time they told me it was a temperature sensor that needed replacing. But the part is not stocked and had to be ordered from Germany. I escalated the issue, and even with expediting the part, the earliest I could expect servicing is yet another week and a half. At that time, the scheduled service call was set at 10am. The day before the second servicing, the technician called in the evening to say that he would be coming at 8:30am instead. That time was very inconvenient to me and my household, but the technician insisted that he could not change the schedule. I called Miele Customer support with the hope of rescheduling, just to get the same blunt reply that the technician had to be at my place at THEIR scheduled time. They told me that if I was not satisfied, I could escalate, and the tech would still be dispatched at THEIR time! I have never encountered such BAD customer service ever! Miele is the WORST by far! Very disappointing!

Had a double wall oven and a disheasher installed. 10/10 excellent service and fairly price!…read moreDefinitely would recommend!

Answer on time. I didn't get the service but the guy was there answering all my questions.read more

Best store for buying appliances! Our salesperson, John Mc…read moreGrade is exemplary! He is so patient, professional, patient and kind. We bought all our kitchen appliances from him over a year ago. And recently placed more orders for another house....this time everything was done by phone....so simple with John's expert advise. Tasco has an incredible team....the installation team is so knowledgable... Andreas and Randy even gave us a seminar regarding the operations of the Bosch dishwasher. We love all our Jennaire and Bosch appliances and the very smooth and successful process of ordering, delivering and installing them. Immense thanks to the entire Tasco team! Rosemarie and Stephen Taylor

Received a call today from an individual named Mohammed, who represents TASCO. He very politely…read morenoted that TASCO does not take responsibility for repairs to its products-that those are handled through the manufacturer directly. In our case, because TASCO sold us a lemon which GE replaced, any service we might have received from TASCO was voided within weeks of purchase since the replacement was provided by GE-not TASCO. Long story short, TASCO has no interest in making things right. They sold us a piece of junk and failed to stand behind it. Mohammed spent a while explaining how TASCO's warranty program works-my take away is that "TASCO will not help". Having to spend more than half the value of the microwave on a replacement for a crappy plastic part within two years is throwing good money after bad. I will not use TASCO again. I sincerely hope their customer service people read this and realize this is why I'm buying appliances from COSTCO going forward. I feel ripped off-and worse, I feel let down by a company that used to have a great reputation for customer service. No more.

Called about my dryer that needed a belt replaced and the guy said he would call me back with a…read morequote in a few minutes. After 3 hours I called back and again was told he was waiting for the price of the belt. Finally got a call back and was told $300 to replace a $30 belt!! lol nice try I fixed it with a friend in 20 minutes for $35. Again don't take on more than you can handle and be fair with prices and that's how business works

We needed a dishwasher checked on a weekend. i found David through the excellent reviews on Yelp…read moreand he definitely lived up to those - professional, prompt, knowledgeable and reasonable. Highly recommended.