Great selection of high quality standard wood products. Lots of exotic and one of a kind pieces…read more Great service. Prompt and friendly. Knowledgeable. They help me find the right materials and make smart decisions about my projects. Always helpful loading my selections. Competitive pricing. About the same as the big box stores for better product and much better service as well as much much larger variety of choices.

Best place to find what you RFEALLY want. Great help !!!!! Very good customer service !!!!read more

I strongly recommend these guys over Home Depot and Lowe's…read more Their staff knows their stuff. They're actually willing to help. They have customer service. They have human cashiers, not just robots. You get a good deal on all the stuff, it's cost competitive. They have most of the stuff you would need. They're not anti-human. They are local. Personally speaking I get all of my construction, Home upgrade, and gaming snacks at Menards. (It's a better deal than Kroger or Meijer for some of those. Walmart got rid of customer service a long time ago, they just go to the lowest common denominator for their day-to-day floor staff, they just grind those folks to dust. They might have local cheap, but the larger costs are pretty big.)

I don't usually order online from an online and in house retailers but I went ahead and paid for 3…read moreitems totalling $50. I received an email notifying my order was ready. Upon arrival at the Troy, Ohio location I was looking for a parking spot for online orders. Don't waste your time looking because there is no such thing. After asking an in store employee where the order pickup was . I then was instructed to the farthest area of the store. Think twice about ordering and paying online because basically you are being punished for doing so.

Be aware when you purchase appliances there. We were told specifically the appliance we bought was…read moreeligible for a rebate on a protection plan. Well after submitting the rebate we then got an email saying it was not eligible because we bought it a week too soon. Now I am sure the salesman knew that. He was just wanting a bigger commission. Pretty sleazy tactics if you ask me

Ok, I'm giving this place 3 stars now. After 9 months of getting our drapes and blinds wrong, not…read moresending correct color, sizes, THE ITEMS themselves, forgetting to reorder, not returning our calls ( also no one in management has voice mail in these stores so you have to rely on someone passing a note to the person you're working with) - AFTER ALL of this..... resolve! 9 full months of me bitching, crying., pleading, screaming....they are finally installed and correct! My husband and I cannot believe it's over! The thing they did right and although we had to negotiate a bit, was they compensated us fairly. For this they get a couple extra stars. I still doubt I'll trust them again or shop there but they told us at the end they would monetarily compensate. At first, they offered it in the beginning to get me to agree to a price but I kept saying, let's wait and see how much longer this will take.! Good thing because I told them months ago and repeated it frequently when it was discussed that I feel 10% for each month you get this wrong is fair compensation. I said that way back in month 3 and held fast to it. 9 months later.... we received exactly that. 90% off! It was the right thing for Lowe's to do, and they knew it. Arguing with me is pointless because I'm retired guys, I have all the time in the world to argue with you. We received the amount back into our account the day I had to call Brad, the store manager, back a week after the work was all complete ( he wasn't going to call but assured me he had planned to just that same day!). Since we paid cash it was a quick fix back into our account and Brad, finally did the right thing. It was best my husband and I didn't go back in to Lowe's to resolve our compensation no matter how good it was. My husband does not want to meet Brad. So, if you have time, no patience but enough stick-to-it-ness to put up with their horrible customer service, incompetence and uncaring attitudes, don't go to Lowe's unless you want a mess. We are happy with our end product, happy with Frank Lucas, the contractor who ended up, at our request , to do remaining installs on everything and happy with the compensation. I really wish I felt Lowe's learned something valuable from all of this and were able to teach their workers but I don't think management acknowledged the issues and so I doubt that happened.

I rehab properties and have used Exterior Building Supply several times. They are always in on…read moretime and reasonably priced windows. I highly recommend

I have been a general contractor for a very long time and I would recommend to anyone to get any…read morebuilding supplies they need from this company! The quality of the supplies are so much better than the other places hands down. Great service and integrity from start to finish. Helps out loading and with deliveries for the customers to!

The people here have always been friendly & knowledgeable. Always get keys made here, work…read moreperfectly every time.

This is my experience today . I am retired from the Medical Community. Only one employee that I…read moresaw was wearing a mask the correct way. The others were wearing their facemasks as a chin strap. A lot of good that was doing to keep them healthy. A sneezing fit can travel on the air for about 2 feet or more depending on the wind.