I paid for a front door that was described to me by the manager of Brains. When they brought it to…read moremy house to install, it did not look like what had been described to me and did not fit the opening for the door. I rejected the door and told them not to install it. I asked for my money back that I had paid, and was told it was not refundable. I was told it was now a used door even though it was not installed. They have not returned my money, so I am stuck with no door and no refund of the money I paid. DO NOT TRUST BRAINS!

I strongly recommend these guys over Home Depot and Lowe's…read more Their staff knows their stuff. They're actually willing to help. They have customer service. They have human cashiers, not just robots. You get a good deal on all the stuff, it's cost competitive. They have most of the stuff you would need. They're not anti-human. They are local. Personally speaking I get all of my construction, Home upgrade, and gaming snacks at Menards. (It's a better deal than Kroger or Meijer for some of those. Walmart got rid of customer service a long time ago, they just go to the lowest common denominator for their day-to-day floor staff, they just grind those folks to dust. They might have local cheap, but the larger costs are pretty big.)

I don't usually order online from an online and in house retailers but I went ahead and paid for 3…read moreitems totalling $50. I received an email notifying my order was ready. Upon arrival at the Troy, Ohio location I was looking for a parking spot for online orders. Don't waste your time looking because there is no such thing. After asking an in store employee where the order pickup was . I then was instructed to the farthest area of the store. Think twice about ordering and paying online because basically you are being punished for doing so.

Great selection of high quality standard wood products. Lots of exotic and one of a kind pieces…read more Great service. Prompt and friendly. Knowledgeable. They help me find the right materials and make smart decisions about my projects. Always helpful loading my selections. Competitive pricing. About the same as the big box stores for better product and much better service as well as much much larger variety of choices.

Best place to find what you RFEALLY want. Great help !!!!! Very good customer service !!!!read more

I rehab properties and have used Exterior Building Supply several times. They are always in on…read moretime and reasonably priced windows. I highly recommend

I have been a general contractor for a very long time and I would recommend to anyone to get any…read morebuilding supplies they need from this company! The quality of the supplies are so much better than the other places hands down. Great service and integrity from start to finish. Helps out loading and with deliveries for the customers to!

Staff were super helpful, huge selection, great prices! Will definitely be going back!read more

We stopped at the ReStore today looking for a counter top for my brewing room. They had a number to…read morepick from but the only one that would work well for my purposes was damaged and too much money. (I ended up buying a new top for the same money elsewhere.) However, they also had an almost new GE gas range top. Perfect for doing my beer brewing. And the price was 1/3 what I saw for clearance at the big box stores. They have lots of things to pick from but be careful and select cautiously. And pay attention to the price.

This place is great. Needed a longer green downspout to replace an existing one on our log home…read more Other places would have to order it with huge costs to ship and get just a single piece, something the supplier calls "breaking a lot". This place had it, in stock and with a fair price. Garmin had a hard time locating the building. Just keep going because each big building has a single number. I will keep this place in mind for builder friends and other weekend do-it-yourself people. Highly recommend.

From the owner: Exterior building materials specializing in siding, gutter products, windows, doors, stone veneer,…read morecabinets, railing, columns an exterior trim.