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Ohio Mulch

5.0 (1 review)
Open • 8:00 am - 7:00 pm

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7 years ago

Ordered 4 cu. yd. mulch today. They gave us a break in on delivery price. Awesome. Keeping it local.

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A Brown & Sons Nursery - Our purchase today. We got them all planted that day as well.

A Brown & Sons Nursery

(16 reviews)

Bri designed a beautiful landscape for me and helped me with some of my existing plants. The guys…read morewho came to plant my new landscape design were so kind and went above and beyond! I love every bit of it!

We have purchased MANY trees over the years from Browns and other local nurseries, but our latest…read moreexperience at Browns has not been good. A tree we purchased 10 months ago has not been doing well. It has been properly planted and cared for-even "babied" along-and still not doing well. We are not at all new to tree planting or basic knowledge, so to have this kind of issue is very very rare for us. We have inquired back with Browns 3 times now as to what we can do to help this tree make it, and have gotten zero help or answers this far. We are getting the feeling that they are just waiting for our 1 year from purchase guarantee to pass by so that they can skip their commitment. We do not necessarily want the tree to be replaced, we want their input to know to make this tree thrive better and we are not getting it. Our next tree/shrubs may be coming from someplace else. Update from initial paragraphs above... absolutely zero "customer service" for the tree, and our time ran out. We had to cut it down. $300+ in the burn pile. I very rarely give a business this kind of review, but I honestly feel that this was warranted. We played by all of their retune/customer purchase rules and guidelines, and they did nothing.

Boone's Power Equipment

Boone's Power Equipment

(4 reviews)

My Father, who I recommended to buy a Stihl chain saw where I bought mine at Boone's, had a bad…read moreexperience. His saw was only a few months old (600-700 dollar saw) and had a no spark, no start issue. Since he's been a mechanic for years and works on chain saws as well seen it was not getting spark and took it to Boones for warranty for the coil or whatever it needed. When he got there a technician checked for spark and got none. My father left it there thinking it was under warranty and when he went pick it up 2 weeks later they wanted to charge him 48.00. I went with him to talk to a customer service person and the technician, and the technician confirmed he got no spark when he checked it initially but said at that time his spark tester was faulty. I stated, "so you made a mistake," he said yes, but the customer service rep still made my father pay for the service. He stated the fuel was bad after he smelled it...the fuel in the same container was used by me on my father's second chainsaw, his Husqvarna the day he took it in and had no fuel issues. Especially since it was the expensive premixed fuel he had just purchased at another power tool store in Germantown. I told my father to go ahead and pay it, He said he won't go back there again on matter of principle. I bought 2 chainsaws and blower there, and other chains, seals and such. I will not go back either and believe they were dishonest and an older customer shouldn't be put through the drama. Interestingly right after my father bought his Husqvarna chainsaw the coil did go out, over year ago, he took it to Ness's where he bought it and they fixed it for free, and the coil was bad. I am not an advocate for Ness's near Germantown, but my father now is...they treat customers right at least. Boones states they have over 53 years' experience, I just wonder if that means those dealing with customers, none of them looked over 30, I could be wrong.

Unbelievable service. I brought my mower there to be serviced. It needed a front wheel and the…read morebracket stuff that holds it all together. The total was $230. That was steep, but I agreed to the work. When I went to pick up my mower, it was clearly not the same mower I brought in. I mentioned that right away, thinking there was a mistake when he went to the back to retrieve my mower. I had a dark green mower, they put a rusted out black mower in my truck. The person who brought this mower out to me wouldn't hear a thing I said, simply said it was the mower that was dropped off. When I got home I checked the serial number and the motor was in fact mine. The deck - not so much. And it was impossible to raise the blade. So unless we were cutting a putting green, this mower was useless. I brought it back, explained again what the issue was and this wasn't my mower. It appears to be my engine placed on a different mower. They took it back to fix it again. I called 4 days later to check on the mower, again met with insistence this was my mower. The person on the phone said they would not "get involved with this" and referred me to "Scott" but he was on vacation to call back the next day. I was unable to due to my schedule so I stopped by on the third day. I asked for Scott in the service area, a nice lady helped me and called him, where I spoke to him on the phone at the shop. He said, "I don't know what to tell you, this is your mower" and basically that I was to take it. I asked for my money back - at this point keep the mower because it isn't worth my aggravation. He said, "That's not going to happen." Ok - so what are you going to do to fix this problem. He asked for my sales receipt for my 5 or 6 year old mower - sorry I don't have such a thing at this point. He then said it was just a Walmart mower (which I believe is where I bought it) and if I look at what they sell, I will see that this is the right mower. I found the same mower that I had online but he insisted that was just an online picture. Walmart also sells this style that he states is mine. He even suggested that my 68 year old mother (who actually did the initial drop off for me) brought the wrong mower in. So she either swapped mine for someone else along the way to the shop or magically found one with the exact same problem mine had - a broken wheel. Really? Or maybe my mother took the mower apart and swapped the deck herself before bringing it in? Yes, all perfectly reasonable explanations. I suggested that maybe while it was being fixed, the technician put it back on a wrong deck? Sounds much more plausible to me. Scott then told me they only ever work on 1 lawn mower at a time, so that explanation was impossible. I find it really hard to believe they only work on 1 mower in their entire shop at a time - but I've never seen them work so I'll humor that level of his ridiculous story. Scott then asked what their motivation would be to change the mower deck. I have no idea - it is possible that it was human error and completely accidental. He won't hear of any such thing. Never mind this mower is the wrong color, rusted and the paint is bubbling where the rust is trying to pop through. None of which was there on my deck. Oh, let's not forget that the handle doesn't fold down over the mower. When it was transported to him, the handle was folded over the mower so the truck bed cover could be closed. If for whatever reason you decide to waste your money at this business, please take a photo of your equipment when you drop it off because who knows what you will get back in return. I dropped my mower off June 22, 2020. It is now August 14 and I still don't have my mower back.

Ohio Mulch - gardening - Updated May 2026

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