I received braid service at the Braid Bar in DC a week ago. While finishing up my hair, the braider spilled hot scolding water on my back which resulted in me being burned severely. This is also on the spot where I have a tattoo which now I have to get done to cover up the burn once healed. I have reached out to the braider Kim a few times and asked for a refund considering the damage. Luckily I work for a company that has an onsite nurse who treated my burn with a first aid ointment however, I can't wear anything that rubs against my back nor can I enjoy the hair style because of the pain and irritation. I also called the salon a few times and have not received a call back concerning the incident. I am only in the DMV area for work for a month so the offer to take the braids down and shampoo and condition my hair is not a fair exchange for the injury I've suffered. I would think that this would be a no brainer solution but now I feel like I should seek legal advice for my injury. I don't want to go this route however, what has happened to me is costing me more money and to no fault of my own. read more