Our daughter was doing a quick move back to Palm Harbor from Chicago & we were scrambling to find…read moreher a apartment asap! We stumbled into Stonegate because we saw they had a few units that would soon be available. We were highly impressed with the upkeep of the grounds & buildings. The pool and surrounding area are meticulously maintained, as was the gym. We also noted that the complex was very peaceful & quiet. Very nice to see an animal-friendly community too. A very nice balance of age brackets from children to seniors was also noted. Communication: Let me begin by saying that Pamela in the office is a true gem! She was quick & responsive, incredibly helpful and knowledgeable. She guided us as to what fit our daughter's needs. We toured & secured the apartment that day! Emails back & forth were swift & informative. And when we had a hiccup with the moving day, Pamela was very accommodating. Move-in day: We couldn't have been more pleased with the condition of the apartment! Our daughter was thrilled with the new carpeting & flooring, as well as the fresh coat of paint. Everything was clean & fresh! We are off to a great start as she pursues her new career & home!

Too many surcharges tacked onto the rent. Before you know it you're getting nickel & dime d to…read moredeath. Just roll them into the monthly charge without dancing all the way around them. I just pass these kind of businesses up & move onto ones that don't do this.

It's one of the cheapest options for rent in a great and convenient area, located close to US 19…read moreand other shopping centers and food. You've got Sponge Docks, downtown Tarpon, Sunset Beach and much more in close vicinity. Maintenance is quick, Daniella responds promptly. She has strict rules to follow, but does her best to accommodate. Easy and financially helpful move out. Some areas of opportunity: 1. Leaving a maintenance request receipt after entering properly to let tenant know that you've entered and did the maintenance request. 2. Business Center printer needs maintenance. However Danielle does print upon request.

From the owner: Apartment community in the heart of Tarpon Springs! We offer large apartments with amazing…read moreamenities! Call today and ask about our specials!

sent in a maintenance request regarding dishwasher and response was quick and service personnel are…read morealways friendly and courteous and knowledgeable.

Absolutely do NOT rent here by any means. Unfortunately Providence has gone straight downhill in…read morerecent years. When we first moved in, the property management was extremely kind, attentive, caring & friendly. Staff changed, and now it is a nightmare to try to work with them. The current management has been nothing but nasty and rude towards us, and our fellow residents. Specific issues with assistant property manager Deana, who has been extremely rude, inattentive, unhelpful, and baselessly calling us with accusations. My partner and I had rented for 3 years. Rent paid ahead of time every month, maintenance requests submitted immediately, never any problems, warnings, complaints etc. When we went to move out after 3 years, I spent months filling every single thumbtack hole, deep cleaning the carpeting, and wiping down every nook, crany, and surface, etc etc. I took video evidence of the apartment in great, clean condition on the day of move out. However, we were charged nearly $800 of our security deposit for "carpet and flooring deep cleaning". After pressing property manager Troy White several times & threatening legal action, we were sent photo "proof" detailing issues such as "dusty window blinds & dust on top of the fridge". Honestly. Nowhere in their photos were any photos documenting issues with the flooring or carpets; regardless of the me sending back my proof, they refused to budge and illegally withheld ~$800 of our deposit. It is an extreme shame, as the maintenance staff is beyond wonderful, and it's a beautiful apartment complex with quiet & friendly neighbors. For some reason however, the property management have nothing but spite in their hearts for the people that pay their salary every month, and take advantage of their residents & lack of protection laws for lessees.

It is almost my 10 year anniversary! Best place to call "HOME". Quiet, safe, and comfortable place…read moreto live within the business park area. Lots of places to walk, small lakes & close to restaurants. 12 Minutes from the Tampa Airport, and 7 minutes from the St. Petersburg (PIE) airport. All size dog-friendly community. The management & maintenance staff are 100% phenomenal. Another note - a good transition place to live if you are moving to town while looking for a house. Additionally, we were not affected by any of the storms. Lots of activities, gym, classes, trivia nights, and more! Have made lifetime friends!

Stewart called me to clarify my request then Nick popped over to answer additional questions I had…read more As always, excellent response time and attention to the issue at hand. The entire maintenance crew is awesome.

My experience at this apartment community was terrible from start to finish. Upon moving out, my…read moremovers pointed out heavy mildew and rust in the utility closet, which explains the constant musty smell I dealt with throughout my lease. The AC and water heater were severely corroded, and all the pipes were a disgusting rusty brown, indicating long-term neglect and poor maintenance. On top of that, I had multiple issues with the AC not working, often going for days without proper cooling before anything was done. Walkways were constantly full of trash, food, debris, and dog waste. Most residents do not pick up after their pets, and maintenance does nothing to address it. Broken sidewalks created hazards throughout the community. Many neighbors sit on their doorsteps smoking, so walking along the single sidewalk in the community exposes you to constant secondhand smoke. The community is technically gated, but many gates are broken, have holes, or are left open, making the "gated" aspect meaningless. There are no security cameras near the gates or mailboxes, leading to frequent package theft. Mail carriers will often leave packages and letters on the ground in front of mailboxes, and I ultimately had to get a PO box to ensure my deliveries would arrive safely. The units are outdated, the water quality is awful, and overall, the buildings are in rough shape, very thin walls, you can hear your neighbors watching tv. Most definitely an overpriced community. On top of that, the leasing staff is very misleading when providing information and just refer you to the corporate MAA if you have any problems. When the hurricane hit last year, management completely disappeared. They went silent for days and took an unreasonable amount of time to clear the property. The apartment across from me had a shattered window with large pieces of glass hanging over the walkway, which all residents had to pass by. Broken glass kept falling onto the sidewalk, it stayed that way for a month, putting everyone at risk. I would never recommend these apartments to anyone. Save yourself the stress, money, and health risks, and look elsewhere.

The apartment #518 was all-in-all decent. The cabinets were painted on the inside giving them a new…read morelook. The GE appliances worked and served their purpose. The toilets also served their purpose but were not Chair Height. (When I moved in a year ago, there were barnacles on the inside of the tank, just owing to the previous tenants not caring.) The carpets were probably new (Mar 2024). The location of the apartment was awful. 50 feet from US19. Traffic noise 24/7. You don't need an alarm clock since the increase in rush hour traffic will wake you us every day. Semi-trailer trucks, diesel trucks, rice burner motorcycles, modded out mufflers will become your nightmare!! One advantage of the unit, it does not get any sunshine except in the morning, therefore keeping the unit "cooler" in the summer. The Maintenance guys are FANTASTIC!! The office folk, no opinion due to the fact we had no reason to interact with them directly. We did send in a couple complaints about the upstairs tenant pertaining to the bouncing of balls and jumping off furniture during late hours of the evening, sometimes until midnight. We never used the pool, occasionally used the small exercise room. The complex has a 'gate'. There were MANY days that the gates were knocked off by cars either piggy backing or just ramming it. I believe the website mentions gated community however the feeling of security was not there every day. They should consider gates that do not break away forcing visitors to call who they are visiting to open the gate. The trash concern. There are tenants who will bring their garbage and PLACE it on the edge of the chute instead of throwing it down into the compactor. That leads the next tenant, when they open the door, to think "oh, its full, I will leave it here on the ground". Everyone then leaves their garbage on the ground. There were several times the area was covered in garbage bags leaving it for the maintenance guys to clean up. Offer to renew the lease ... plus $300

This apartment complex is unbelievable! I have an asthmatic son that is occupying a three bedroom…read moreapartment with two other roommates that has a hole in the ceiling of his bedroom that has been draining water into his room for over three weeks mold has grown exponentially! This is a severe health hazard to asthmatic and the apartment is discussing spraying a bleach solution, bleach is unsafe for any being to inhale! They have violated the lease due to lack of repair and maintenance. At this point have refused to terminate the remainder of the lease for unhealthy uninhabitable living spaces. I have contacted the Florida Department of health in Pinellas County. As I understand it, there is also another unit that is affected by the leaking roof. Three weeks it's been over three weeks of mold growth in an asthmatics bedroom.!!!

Don't sign the lease! Read over everything extremely carefully. Although the staff is friendly they…read moreare pretty much ineffective. On several occasions my apartment has had someone in it while I have not been home. I always provide clear instructions that I am to be present while anyone is in my unit. My unit has been trashed and made dirty by staff, things have been broken, money stolen from inside my unit. Packages stolen from outside my door, unsafe exterior fixtures that never seem to get fixed in a timely manner. I have had to call the police multiple times regarding someone attempting to enter my unit. Myself and other tenants have requested safer door locks but we're told no, such a simple fix to help people feel safe. They don't want to replace items that definitely need replacing and the list goes on..... I have tried to work with staff on several occasions to make things better but their efforts are always just for show.

This has been one of the most frustrating rental experiences I've ever had. When we moved in, our…read moreunit only had one sliding glass mirror door -- but now management is claiming we "broke and removed" a second one that was never there to begin with. The property manager has been completely dishonest and unwilling to take accountability. On top of that, the apartment had ongoing maintenance issues: faulty bathroom pipes that leaked and led to mold, and a persistent pest problem that was never properly addressed. Communication was poor, and it always felt like management cared more about avoiding responsibility than helping residents. Save yourself the stress and look elsewhere -- Twin Lakes is not worth the hassle.

This place is horrible. Lived here for 4 years and the place had been sold multiple times. The same…read morecrappy manager is still here. Angela is horrible. She doesn't care about the residents, just her bosses profit. Our apartment is literally falling apart with cracks in the walls and the ceiling is bowing but she denies there's an issue. She also said it was caused from"renovations upstairs". Yet there are people living upstairs. She denied anyone lives there yet I see them every day. I was over charged for water and sewer and Catherine tried to help me but Angela told her the leak in the toilet that the maintenance tried to fix for two months unsuccessfully was my problem not theirs. Pathetic. I wouldn't recommend this complex to anyone. $1500 for less than 1000 sqft is robbery. Absolutely can not move soon enough. No one ever answers the phone on the office. The parking is atrocious. They charge you $23 for "valet trash" that just sits on your porch because their lazy employees "didn't see it". It's not optional. Neither is the internet they force you to have that is WiFi only. Why can't I plug in to Ethernet? Just bad management all around.

Replying to Gloria B. There is a big difference between the ALF and the independent living . This…read moreis important! I'm delighted to hear that your family had a positive experience with Stratford Court. At Stratford Court of Palm Harbor, there are two distinct sections: independent living and assisted living. You didn't specify which one your mother was in. Our encounter was with the assisted living section. If your mom was in assisted living, I am hopeful that my critical online review of my mother's stay at Stratford ALF, and her passing away as a result of their substandard care, resulted in the facility making changes to improve their deficiencies.   Above all, I want to see families' loved ones receive the quality care they rightfully deserve. Warm regards, Shelley B.

I find Shelley's experience very hard to believe when coming to Stratford Court. From the moment my…read moremom arrived, the staff worked to make her feel comfortable and at ease. They helped us in every way to make the atmosphere feel right at home by giving us the ability to make it "her room." I have never found a reason to speak negatively upon how they treated us here at Stratford Court. They give a type of personal attention that made our family rest easier every time we left. I am truly grateful for all the incredible service that they provide and hope that you can see that myself, as well as others, have a positive experience from joining the Stratford residence. Thank you Stratford Court for all that you do and I hope Shelley doesn't ruin the wonderful experiences you have brought to me and my family.

We have lived here now for four years. We moved to the area because we wanted our daughter to go to…read morethe 'A' schools. Which turned out to have a pretty big drug problem. And the apartments aren't any exception. We regularly smell weed permeating through the apartment from other units. We've had someone attempt to break in and we had to call the office multiple times to get the door handle fixed. Another night police were searching for a fugitive. And still yet a man with mental illness was knocking on doors asking to be Baker Acted. In the past 4 years, we've made arrangements for late payment of rent twice. Once while our pay schedule was adjusting and the second when we missed work due to the world shutting down for Covid. Since then, we have have paid our rent early. And this month was no exception. We miscalculated the extra fees such as our water bill, so there was a $30 balance. The office swears they had a person named Cathy put a letter on our door. I checked our ring camera and that never happened. I never got a letter. Now they are charging us $150 late fee for a $30 water bill! And after several email correspondences refuse to take it off our account. The amenities are nice and we love our church community. The bunnies I see in the gardens make me happy. These are the reasons it's not a one star. If you want something fixed in the apartment you'll need to call at least 5 times. The first 3 are so that they will actually do something like clean out a filter. And the other 2-4 times so they will actually fix the problem.

Absolutely the worst apartment I've ever lived in. They've had a alarm going off in the hallways…read morefor the entire year that I've lived here. Just a constant beeping noise that they refused to fix. The staff at the clubhouse are rude and insufferable. They have no decorum they have no ability to speak nicely to people theyre pompous and think they're better than everyone. Do not live here stay away, run as fast as you can.

My neice's new apartment home. Just behind the AMC Woodland's theatre, the apartments are…read morecentrally located off of Curlew and Tampa Road, they have a lot of amenities, including a dog walk park, pool, play ground and valet trash pickup. Not a bad looking place.

I love this place it is beautiful the grounds are nice the cats and the lakes are amazing to look…read moreat everything and staff are amazing I absolutely love it