Sonia: "Sonia in the main office was extremely helpful during a recent elevator outage in our…read morebuilding. She stayed on top of communication with the elevator repair company and made sure the issue was resolved even faster than the original estimated timeline. We really appreciated her responsiveness, professionalism, and follow-through during what could have been a very frustrating situation. Thank you, Sonia!" Toce: "Toce from the maintenance team has been outstanding in helping us through several issues with our AC unit. We initially had problems related to the freon, and later there were issues with the motor in the unit itself. While mechanical equipment will inevitably have problems from time to time, Toce worked tirelessly to make sure everything was addressed properly and that our AC was running as it should. Living in Clearwater, Florida, reliable air conditioning is incredibly important, especially during the intense heat, and Toce consistently made us feel supported and taken care of throughout the process. His responsiveness, professionalism, and dedication to helping residents truly stood out. We really appreciate all of his hard work." Mathew: Matthew from the maintenance team has been absolutely fantastic in helping us troubleshoot and repair our AC unit issues. He was always available, responsive, and committed to making sure we were taken care of. One moment in particular really stood out to us. Our AC stopped working after hours on a Saturday night, and with the Clearwater heat, the apartment was quickly becoming uncomfortable. We called the leasing office and left a message, honestly wondering what the chances were that someone would actually come out that late on a weekend. About 20 minutes later, Matthew arrived with a smile on his face and immediately got to work troubleshooting the issue -- even going up to the roof to investigate the system. He was able to get the AC running again temporarily so we could get through the weekend comfortably, but what impressed us even more was that he didn't stop there. Matthew later came back to perform a deeper inspection to identify the root cause of the issue. It turned out the evaporator coil needed a thorough deep cleaning, which was causing the breaker to trip. After he completed the cleaning, the AC has been running amazingly well ever since. Problems can happen with any mechanical system, but Matthew was relentless in making sure we felt supported and taken care of every step of the way. We truly appreciate his professionalism, dedication, and positive attitude. Thank you, Matthew!

cleaned my apartment and steam cleaned the apartment and was charged a $150 cleaning fee after…read moremoving out. Then somehow was charged more money for a pro-rate rent after paying my last bill. This complex is does poor repairs the management will take your deposit and will always have an excuse on why they can't sol a problem. The complex manager should be fired she would not email about elevator issues and just let you find out when you run into it like the elevator breaking down monthly and take weeks to repair. She also, made it when I lost my deposit because she would let her family members do whatever they want from walking their dogs off leash while other people with dogs are responsible if her dog got killed because it would run up to dogs on a leash. And from that she ran out of the office and try to threaten me with legal actions because her dog could had been hurt and when I moved out she did a false report on my apartment charging me with a cleaning fee and put a pro-rate fee to deplete the rest of my deposit. Just find it odd after cleaning my apartment and having zero damage and steam cleaning my carpets three times before moving out and magically owe the precise amount to make my deposit go to zero for a pro-rate I paid at my last month.

The basics are good: The office staff are very friendly and responsive, though hard to reach over…read morethe phone. The maintenance staff usually come same or next day after requesting their services and are great. Amenities are well maintained and kept looking nice. The apartments are decent, and exactly what you'd expect from a slightly older building run by corporate entities and a bottom line. Nitpicky details: If there are broken rules that impede on the convenience of the staff, it's addressed in a lengthy email. If the only ones bothered are residents, they don't do much. My primary example is pet waste. People just leave dog poop everywhere and I can't even use my porch on a windy day because it just smells like old, hot, poo from all the pet waste people don't pick up and the office doesn't address it.

Went over to Epic to just ask what's available. This woman jumped backed, was extremely rude and…read morewouldn't even answer questions--- then starting saying her behavior was because she had a cold. So insulting, rude, not helpful and plain poor representation of the Epic. You see I lived at the Epic when it first opened and I can tell you the women who worked there then vs this lady is very, very different. Why would anyone act this way, to anyone and not just be nice! Then her reaction when I wanted her get her photo for her bad behavior was insane,

Great place to live, nice and quite. Love to leave here!…read moreThe staff is amazing, specially the repair staff...

i was scheduled to move into a bigger unit. after I have packed and scheduled movers the office…read morecalled 12/26/2024 to inform me of the resident not moving. the office should not inform anyone of an apartment available until the residence has moved out, not when they give their notice. money greedy!! so now they have inconvenienced me with stacked up tubs ready to be moved. i would not refer anyone to these apartments. they never have their crap right and it's always an issue with something. i have scheduled my surgery around this move, and i do not appreciate their carelessness. the only reason i was staying and moving to a bigger unit is because the rent was a little cheaper than others. i'd rather pay more rent and be happy than continue to go back and forth with this office/company. another review with pictures coming soon once i have moved.

Melissa is absolutely great patient, friendly, and very hard working. She communicated everything I…read moreneeded to know and helped me get settled in quickly. Even stayed late to make sure everything was good to go!. 5-star service. Great community and work orders are serviced quickly if you have any issues.

Melissa is the most wonderful, professional and customer friendly leasing professional lady that I…read morehave ever met. I have lived in apartments across America for nearly 30 years but Melissa outshines them all. She is pleasant, courteous and very helpful and resourceful. I wish I could hire her for my business. To my amazement she even solved ban IT related issue when I had a problem with my computer to pay the rent. Please convey my sincere thanks to Ms. Mellissa for the outstanding service she provides us time after time. Kindest regards, Dr. Fred Abolfathi

This complex just got bought out and is under new management. While the verdict is out on what…read morekind of management they'll be and it's only day 3 of us being aware of this, they've begun painting one of the buildings a bright blue (when the entire complex was just painted a year ago, from what I understand - it certainly didn't need a paint job so kinda questioning the financial prudence of that decision). Not a deal breaker by any means... but they are SPRAYING the paint and NOT SECTIONING OFF PARKING around the building so guess what... some residents are pissed to now have some bright blue speckles on their vehicles. Not a good look so far for the new folks. 3 stars is the middle ground because the paint issue shows a lack of care for proper procedure but so far - aside from some issues with the fire alarms that seem to have been fixed by the previous management, I've enjoyed my space. It's noisy to be on the corner of Ulmerton and Seminole, but it's also convenient so there's a tradeoff. If hearing the sirens from the fire department, police station, and paramedics that are all on the same stretch of Ulmerton is going to bother you, look elsewhere because that's a frequent occurrence here.

UPDATE OCTOBER 2026: FROM FIVE STARS TO ONE -- A COMPLETE LOSS OF TRUST!…read more In July, I gave The Boulevard a glowing five-star Google review. Today, I wouldn't recommend this property to anyone considering a lease. My wife and I traveled from Maryland to Florida to find an apartment for my winter stay with my elderly mother and our dog. We toured The Boulevard with leasing representative Kyra and met with the sales manager. We were so impressed with their assurances and willingness to accommodate our needs that WE CANCELED ALL OUR REMAINING APARTMENT TOURS. What a mistake. We were assured that I could rent a renovated two-bedroom apartment in Building 5, on an upper floor overlooking the pool and pond, with a walk-in shower essential for my mother's mobility limitations. I originally requested three months but agreed to four because management said three-month leases were unavailable. The agreed rental period was December 1, 2026, through April 5, 2027, at $2,795 per month. I HAVE EMAILS DOCUMENTING THESE ARRANGEMENTS. When the leasing portal generated an incorrect six-month lease identifying the apartment as a studio, I immediately questioned it. Kyra apologized in writing, explaining that the lease had been automatically generated before the "special accommodations were added." She confirmed the renovated two-bedroom apartment and explained that I was waitlisted pending assignment of an exact unit number. She subsequently provided a corrected quote sheet reflecting our agreed dates. Fast-forward three months. After receiving no meaningful follow-up, I contacted The Boulevard, only to learn that management had changed and THE NEW MANAGEMENT WOULD NOT HONOR THE ARRANGEMENTS MADE BY ITS PREDECESSORS. I was told there was no signed lease in effect and that the manager who made the agreement no longer worked there. Apparently, management commitments expire when management changes. Instead, I was offered a three-bedroom apartment for $2,295 monthly, requiring a SIX-MONTH lease, without the walk-in shower my mother needs. The alternative? A two-bedroom for $2,695 monthly, also requiring SIX MONTHS, unavailable until JANUARY--one month after my planned arrival. WHAT HAPPENED TO THE APARTMENT I WAS PROMISED? THE FOUR-MONTH ARRANGEMENT? AND WHY DID NO ONE CONTACT ME? Worse, my leasing documents and application information have disappeared from the resident portal. I've requested copies of my complete file without receiving a response. I cannot even verify whether I electronically signed the earlier lease because the documents are no longer accessible. This isn't simply an inconvenience. I was arranging a nearly 1,000-mile relocation with an elderly parent who has dementia and accessibility needs. I relied on management's written assurances, stopped searching for alternatives, and made arrangements with her existing caregivers. Now, just weeks before our planned departure, I'm left scrambling. I understand that apartment availability and personnel change. What I cannot understand is a business making specific commitments, confirming them in writing, allowing a prospective resident to rely on them for months, and then walking away without even the courtesy of notifying that person. My original five-star review was sincere. Kyra was welcoming and attentive. Unfortunately, that initial professionalism has been replaced by an astonishing lack of accountability. BUYER BEWARE: Don't rely on verbal assurances, emails, or promises of special accommodations. Obtain a fully executed lease identifying your specific apartment, dates, and terms. Save every document outside their portal. I went from enthusiastically recommending The Boulevard to having absolutely no confidence in its management. A BEAUTIFUL PROPERTY MEANS NOTHING WHEN YOU CANNOT TRUST THE PEOPLE MANAGING IT.

I lived there for 3 years and loved it and had no issues. March 2021-March 2024. Great location. So…read moreclose to everything.

In this condominium you live very well it is very clean they are always doing their maintenance in…read morethe common deposit and the service is efficient I recommend living here 100% it is very quiet to live here

If I could, I would give Bal Harbour 10 stars. This is simply the best place to live in Pinellas…read moreCounty. All of the staff are friendly and knowledgeable. If something is wrong with your unit, maintenance responds quickly and are professional and friendly. I have lived here for 10 + years and can not imagine living any where else. If you are looking for a place you can truly call home, Bal Harbour is the place!!!!

Super place to live. Well kept and healthy community. Nice pool, tennis, fitness center. Not geared…read morefor small kids. 1 & 2 bedroom only.

I request maintenance often, in my opinion and they are always so quick to respond. Whether Dan,…read moreTravis and/or Greg responds I always receive amazing service. They are all very professional, knowledgeable and kind. Dan, Travis and/or Greg are always happy to answer any questions I may I have, in fact on one occasion they were fixing something in my apartment, and I had a concern about something unrelated to why they were there and they happily addressed it. I am truly impressed with Dan, Travis and Greg and I'm appreciative and grateful that these 3 men are taking care of the property I live in. I believe we should come together as a community and put together a collection to give them a Christmas bonus via the tenants; it would be well deserved. Thank you so very much I tried to make a second review, but I can't so I will add to this one. I also would like to acknowledge Abigail and Lea, the women running the office. I email them a lot and stop in with questions often; they are both more than happy to help me however they can. Both Lea and Abigail are always very kind and patient with me. I always leave the office with all the information that I need and/or want, and Abigail and Lea make it very clear that if I need further help or information, I am welcome to come back. I am a person that if I see something, I say something and I sometimes feel that I'm bothersome however Abigail and Lea make me comfortable and encourage me to continue to inform them of anything because, as they have told me sometimes some things can get missed and it's important to them to keep our grounds safe and clean and that's very important to me . Thank you again for providing such a wonderful staff. Please understand that I fell on hard times last year which is when I moved into Weston Oaks and it has not been easy for me on many levels which is why it's so important to me that I'm surrounded by so many kind, patient, compassionate and helpful people running where I live. Thank you

Great place! Love the location and the staff. Apartments are huge. I love that the school bus comes…read morestraight to the front gates for the kids, one less thing to worry about!