Too many surcharges tacked onto the rent. Before you know it you're getting nickel & dime d to…read moredeath. Just roll them into the monthly charge without dancing all the way around them. I just pass these kind of businesses up & move onto ones that don't do this.

We recently went through an unimaginable tragedy that involved our family and an apartment at…read moreStonegate. From the very beginning, the management team treated us not just as tenants, but as family. They listened with compassion, worked with us step by step, and handled the situation with kindness and professionalism. Even when difficult questions came up, they were fair and understanding. In a time when so many companies feel cold or impersonal, Stonegate's team showed us patience, respect, and genuine care. We will always remember how they walked alongside us during such a hard season. If you are looking for a place to live where management treats residents with dignity and heart, I highly recommend Stonegate Apartments. --Edward Gribble

It's one of the cheapest options for rent in a great and convenient area, located close to US 19…read moreand other shopping centers and food. You've got Sponge Docks, downtown Tarpon, Sunset Beach and much more in close vicinity. Maintenance is quick, Daniella responds promptly. She has strict rules to follow, but does her best to accommodate. Easy and financially helpful move out. Some areas of opportunity: 1. Leaving a maintenance request receipt after entering properly to let tenant know that you've entered and did the maintenance request. 2. Business Center printer needs maintenance. However Danielle does print upon request.

From the owner: Apartment community in the heart of Tarpon Springs! We offer large apartments with amazing…read moreamenities! Call today and ask about our specials!

sent in a maintenance request regarding dishwasher and response was quick and service personnel are…read morealways friendly and courteous and knowledgeable.

The Providence of Palm Harbor Apartments is the most AMAZING place to live because the management…read moreteam led by Troy and the maintenance team led by Jesus make the living experience INCREDIBLE!!!! They are cordial, kind, responsible, responsive, polite and most of all they care about their renters. They treat you like your family!! If you live here and move you will never feel the same way about an apartment team ever again. They have raised the bar so high that every apartment management team throughout the US needs to take notice and act like them. They CARE about you! What else can you ask for from a team of any kind!!! Thank you Troy and Jesus for setting the bar high in your are of expertise.

Excellent customer service all the way. Maggie, leasing…read moreconsultant, is awesome! She was super helpful and friendly in answering my questions and concerns about the Madison. The maintenance team is awesome too! They are very prompt to respond to maintenance request. Great location to I-275, Publix and walking trails.

It is almost my 10 year anniversary! Best place to call "HOME". Quiet, safe, and comfortable place…read moreto live within the business park area. Lots of places to walk, small lakes & close to restaurants. 12 Minutes from the Tampa Airport, and 7 minutes from the St. Petersburg (PIE) airport. All size dog-friendly community. The management & maintenance staff are 100% phenomenal. Another note - a good transition place to live if you are moving to town while looking for a house. Additionally, we were not affected by any of the storms. Lots of activities, gym, classes, trivia nights, and more! Have made lifetime friends!

All positive reviews are from previous management. New management refuses to even walk the grounds…read moreto see how bad things have become when people go up to complain. This place has gone insanely downhill which is a shame because it went from a place that had a waitlist to one that they cannot get people to come or stay. They keep upping the price of the apartments because there are dozens of vacancies. Before it was beautiful, now the grounds are straight up a wreck. They fired the wonderful ground crew from before who had things in tip top shape, now the grass is constantly above ankle height and there are deep trenches of mud and water all over the grass and layers of slippery mud on the sidewalks. To express how little they care, they have had a broken security system in the front office that gives off screeching beeping sounds that can be heard several hundred feet away. This annoyance has been going on for SIX MONTHS and no one has come to fix it. Also when the place was risking flooding during a tropical storm the management did not even turn the sprinklers off...which worsened the problem. Same thing, they leave the sprinklers on when forecast shows 3 straight weeks of rain so everywhere is a straight up mud pit. They hired the paint crew from hell, which were reported dozens of times for peeping in windows (including my own), and wrecked the landscaping which still has not been repaired. Did they ever do anything about it? No, management said "headquarters is in charge of the project" so they had zero oversight of random people hired on. 8 months in, not a single building has had painting completed. The dog park is a wreck, holes everywhere, the fence is rusted and the area is not secured. They put in "dog toys" that no one wanted or asked for that are straight up not suitable and just disgusting. They constantly turn off the water with no warning in the dog park which is abhorrent and unethical during the summer. The maintenance guys are doing their very best to salvage a bad situation and are playing clean up crew nonstop to people leaving trash around and doing their best to fix the damage the paint crew created. Walking around building 5 is also a nightmare recently because I've seen people who live there letting their dogs poop all over without picking it up. Several of them do this around other buildings as well and then we get notices about cleaning up after our dogs despite not ever having issues before people in that area moved in. I've heard of multiple people complaining of mold and my place was even flooded due to a neighbor. I did not receive a sorry for what happened nor a discount on my rent for having an unlivable place for a week. Plus I shelled out hundreds in electric costs to run the fans and dehumidifiers to dry the place out. I had to resign my lease due to extenuating circumstances and in the first month I'm already regretting it as they cannot get my payment amount correct. Do yourself a favor and look elsewhere.

Any time I have a question or need help everyone in the office is super helpful and always there…read morefor me. Anytime I need something fixed in my apartment it gets taken care of the same day; within hours. Beautiful environment and great shops near by. I live on the bottom floor and I have never heard my neighbors or don't hear my upstairs neighbors. I highly recommend living here Thanks for everything office and maintenance team !

My experience at this apartment community was terrible from start to finish. Upon moving out, my…read moremovers pointed out heavy mildew and rust in the utility closet, which explains the constant musty smell I dealt with throughout my lease. The AC and water heater were severely corroded, and all the pipes were a disgusting rusty brown, indicating long-term neglect and poor maintenance. On top of that, I had multiple issues with the AC not working, often going for days without proper cooling before anything was done. Walkways were constantly full of trash, food, debris, and dog waste. Most residents do not pick up after their pets, and maintenance does nothing to address it. Broken sidewalks created hazards throughout the community. Many neighbors sit on their doorsteps smoking, so walking along the single sidewalk in the community exposes you to constant secondhand smoke. The community is technically gated, but many gates are broken, have holes, or are left open, making the "gated" aspect meaningless. There are no security cameras near the gates or mailboxes, leading to frequent package theft. Mail carriers will often leave packages and letters on the ground in front of mailboxes, and I ultimately had to get a PO box to ensure my deliveries would arrive safely. The units are outdated, the water quality is awful, and overall, the buildings are in rough shape, very thin walls, you can hear your neighbors watching tv. Most definitely an overpriced community. On top of that, the leasing staff is very misleading when providing information and just refer you to the corporate MAA if you have any problems. When the hurricane hit last year, management completely disappeared. They went silent for days and took an unreasonable amount of time to clear the property. The apartment across from me had a shattered window with large pieces of glass hanging over the walkway, which all residents had to pass by. Broken glass kept falling onto the sidewalk, it stayed that way for a month, putting everyone at risk. I would never recommend these apartments to anyone. Save yourself the stress, money, and health risks, and look elsewhere.

The apartment #518 was all-in-all decent. The cabinets were painted on the inside giving them a new…read morelook. The GE appliances worked and served their purpose. The toilets also served their purpose but were not Chair Height. (When I moved in a year ago, there were barnacles on the inside of the tank, just owing to the previous tenants not caring.) The carpets were probably new (Mar 2024). The location of the apartment was awful. 50 feet from US19. Traffic noise 24/7. You don't need an alarm clock since the increase in rush hour traffic will wake you us every day. Semi-trailer trucks, diesel trucks, rice burner motorcycles, modded out mufflers will become your nightmare!! One advantage of the unit, it does not get any sunshine except in the morning, therefore keeping the unit "cooler" in the summer. The Maintenance guys are FANTASTIC!! The office folk, no opinion due to the fact we had no reason to interact with them directly. We did send in a couple complaints about the upstairs tenant pertaining to the bouncing of balls and jumping off furniture during late hours of the evening, sometimes until midnight. We never used the pool, occasionally used the small exercise room. The complex has a 'gate'. There were MANY days that the gates were knocked off by cars either piggy backing or just ramming it. I believe the website mentions gated community however the feeling of security was not there every day. They should consider gates that do not break away forcing visitors to call who they are visiting to open the gate. The trash concern. There are tenants who will bring their garbage and PLACE it on the edge of the chute instead of throwing it down into the compactor. That leads the next tenant, when they open the door, to think "oh, its full, I will leave it here on the ground". Everyone then leaves their garbage on the ground. There were several times the area was covered in garbage bags leaving it for the maintenance guys to clean up. Offer to renew the lease ... plus $300

This has been one of the most frustrating rental experiences I've ever had. When we moved in, our…read moreunit only had one sliding glass mirror door -- but now management is claiming we "broke and removed" a second one that was never there to begin with. The property manager has been completely dishonest and unwilling to take accountability. On top of that, the apartment had ongoing maintenance issues: faulty bathroom pipes that leaked and led to mold, and a persistent pest problem that was never properly addressed. Communication was poor, and it always felt like management cared more about avoiding responsibility than helping residents. Save yourself the stress and look elsewhere -- Twin Lakes is not worth the hassle.

This place is horrible. Lived here for 4 years and the place had been sold multiple times. The same…read morecrappy manager is still here. Angela is horrible. She doesn't care about the residents, just her bosses profit. Our apartment is literally falling apart with cracks in the walls and the ceiling is bowing but she denies there's an issue. She also said it was caused from"renovations upstairs". Yet there are people living upstairs. She denied anyone lives there yet I see them every day. I was over charged for water and sewer and Catherine tried to help me but Angela told her the leak in the toilet that the maintenance tried to fix for two months unsuccessfully was my problem not theirs. Pathetic. I wouldn't recommend this complex to anyone. $1500 for less than 1000 sqft is robbery. Absolutely can not move soon enough. No one ever answers the phone on the office. The parking is atrocious. They charge you $23 for "valet trash" that just sits on your porch because their lazy employees "didn't see it". It's not optional. Neither is the internet they force you to have that is WiFi only. Why can't I plug in to Ethernet? Just bad management all around.

Replying to Gloria B. There is a big difference between the ALF and the independent living . This…read moreis important! I'm delighted to hear that your family had a positive experience with Stratford Court. At Stratford Court of Palm Harbor, there are two distinct sections: independent living and assisted living. You didn't specify which one your mother was in. Our encounter was with the assisted living section. If your mom was in assisted living, I am hopeful that my critical online review of my mother's stay at Stratford ALF, and her passing away as a result of their substandard care, resulted in the facility making changes to improve their deficiencies.   Above all, I want to see families' loved ones receive the quality care they rightfully deserve. Warm regards, Shelley B.

I find Shelley's experience very hard to believe when coming to Stratford Court. From the moment my…read moremom arrived, the staff worked to make her feel comfortable and at ease. They helped us in every way to make the atmosphere feel right at home by giving us the ability to make it "her room." I have never found a reason to speak negatively upon how they treated us here at Stratford Court. They give a type of personal attention that made our family rest easier every time we left. I am truly grateful for all the incredible service that they provide and hope that you can see that myself, as well as others, have a positive experience from joining the Stratford residence. Thank you Stratford Court for all that you do and I hope Shelley doesn't ruin the wonderful experiences you have brought to me and my family.

Ive had the most splendid experience working with a true professional .Mario Montero went above and…read morebeyond the man works miracles as a Leasing Consultant. Extremely patient great communication and genuinely committed to your wants and needs. The process was fast but not pushy stress-free it's rare to find someone who actually cares as much as Mario does. If you live in the Tampa area and want to be appreciated and not tolerated. Contact Mr. Mario your in good hands

We moved in using the excellent service of Nadia, our leasing agent. Awesome care. Any problems…read morewe're instantly fixed by their maintenance staff. So happy. Plus they are upgrading the grounds. Enjoy our home.

My neice's new apartment home. Just behind the AMC Woodland's theatre, the apartments are…read morecentrally located off of Curlew and Tampa Road, they have a lot of amenities, including a dog walk park, pool, play ground and valet trash pickup. Not a bad looking place.

I love this place it is beautiful the grounds are nice the cats and the lakes are amazing to look…read moreat everything and staff are amazing I absolutely love it