Me and my friend went today and Mary Ann is a God send she is so lovely and helpful I made an…read moreappointment and we walked in and was greeted and I showed her a picture of the dress I wanted and she pulled on off the rack and I fell in love with it immediately. I highly recommend this place she was amazing at picking everything out down to the veil she also helped my friend pick out her wedding dress also and the veil

We went here for our Tuxedos for my sisters wedding…read more The place is split into two sides with a coy pond separating them. On the one side (for the women) there appeared to be plenty of staff and a lot of nice dresses. On the other side (for the men) there was a guy in a camo baseball cap who was just doing his best to keep up. The men's dressing rooms were tiny! I know my sister was happy with them and maybe that is the way things are done in that area. Here the men are shown the same high quality treatment as women.

Horrible Customer Service! I got my exact measurements for…read morea dress that was ordered. The dress took 4 months to get in! Not once was it told to any of the bridal party that the dresses would need be altered once they were received. Since we gave our measurements and it took months to get in we assumed it would fit (NEVER assume). EVERY DRESS was too big on all of the bridesmaids. The only explanation we received was "we just put your measurements into a computer and it generates a size". So $170 later and now 30 days before the wedding we are all having to go get alterations. It would have been nice for them to communicate to us that it would need to be altered once they came in. I know this is NOT the first time this has happened. When we were in there to order the dresses there was another bridal party there and NONE of their dresses fit either.

This shoppe is beautiful and has an amazing selection of wedding dresses, bridesmaid dresses, prom…read moredresses, and tuxes!! This shoppe meets all the needs for any big day in need of formal wear. Come in today to see more!

I've "window shopped" this store since I was in college with my mom. I've always wanted to become a…read moreVocelles Bride but looked at a few other places in my home town first. I didn't find exactly what I wanted at the 5 stores I went to. Then I came here and found the exact look I wanted. The staff is very knowledgeable and friendly and helped answer all of my questions! Such excellent dress selections and such a personable place!

Just walked out of the store and had the most incredible experience. I was dreading bridal dress…read moreshopping but Kasey made the experience one I will always remember! She was so sweet and made me feel so beautiful.

Unfortunately I cannot recommend this place. I did get my dress here because I fell in love with…read moreit, but I would never recommend anyone to come here or do business here again. My first appointment was when I did get my dress. Of course they gave me the whole, " oh you look beautiful " and blah, blah, blah, just to get my business and buy the dress. I had to order my dress in the correct size. So they ordered it, I came back and this is where it completely went south. This was a horrible experience. I'm assuming that since they already had my money they do not care anymore. First of all, I walk in and actually stood at the front little check in area for a good two minutes while an employee just sat at the check out counter ignoring me. I had to end up saying something to get her attention. Then, it being a long drive as I live 2 hours away needed to use the ladies room. As she was going to get my dress, she rudely said I didn't need to follow her. Well, maybe don't put your bathroom in the back. Then once I came back out, I do not get any help putting my dress on to make sure it properly fit. The lady just acted like she did not want anything to do with me. I didn't even get my dress buttoned up in the back. I went back into the dressing room to change and when I came back out, she was gone. Just left as I'm doing this. This was on a Tuesday at 1 in the afternoon, so there was no one else here. I had to bag up my dress myself not being able to fully get it into the bag. I left the store and I literally cried when I got into my car. This is supposed to be one of the happiest experiences of my life and they ruined this. Please, go somewhere else. This place does not care about anything but getting your money!!

Finding my dress wasn't an issue. I tried on about 10 dresses in one day and found one I loved…read more Julia was very helpful and listened to everything I explained I wanted to help me find what I was looking for. I ordered my dress on their layaway program. I had to pay extra for a $15 gown bag when my dress was already 1000+ (not their fault but should be included considering the price) and got three color swatches and a tote bag. They didn't educate me that when I want to make a payment on my dress that I have only two options, 1.) pay in store or 2.) pay over the phone with manager assistance. I live about 2 hours away so the phone is clearly the best option. I have a diamond membership and when I would call about my dress they would say they couldn't find the order at first then go through some things to see it. I would have to call multiple times or would be disconnected after being on hold and have to call back. They also didn't educate me that I would have to pay additionally if I wanted the dress shipped to my home and I could've just ordered the dress online directly and skipped ordering at the store. My dress arrives at the Tallahassee location and I needed to get it shipped to Panama City. I paid to have it shipped to Panama City. My dress arrived not in the gown bag I paid for. The bag was missing from the order, I had to call for them to find the order on their system then for them to say they would ship it out to me. I will say if you're planning a wedding and in a time crunch, this wouldn't be the place to shop. They are very sweet but disorganized which causes unnecessary stress to a bride. If my wedding was closer than six months away I would've been livid at the amount of fumbles they did while taking care of my order.

SUCH AN UNCOMFORTABLE EXPERIENCE. I went into the boutique…read moreand they had me write down a bunch of information before helping me, and after I was done, the lady working asked me what I was looking for. I told her a prom dress, and she asked me what size. I told her anywhere from 0,2, or even 4s work on me. She looked at me kind of funny, and showed me where they were. I started picking out dresses, so that I would be able to have them all to try on without having to put on all of my clothes and have to go BACK out , fully dressed to pick out more dresses, and for some reason that dissatisfied them. The sales lady looked at me after I had picked out 3 dresses all size 2, and with an ugly look, and told me I should "make sure your in the CORRECT size", as if saying I needed a bigger size. I ignored and kept picking out dresses. Then, ANOTHER sales lady walks over and implies the same thing, and tells me I should try the ones I already picked out ON, instead of picking out more. So, feeling like I had no other choice, I did. And every single dress was $375+ and all extremely long and did not fit correctly. As I was trying on dresses, the workers would knock on the door. And pressure me to come out, and a direct quote : "Are they even fitting?" . They only let you bring 3 in at a time so I had to get fully dressed and go back out to get the next 3, which was extremely aggravating and inconvenient. Again, they knock repeatedly and made me extremely uncomfortable, pressuring me to come out of the room. I walked out of the dressing room, and they asked why I didn't come out in any. (There's mirrors in the room). I told them all the dresses were too long, and didn't fit me correctly. The sales lady laughed at me, and said "Any dress you get, you'll have to get hemmed and have adjustments made". I left and found a perfect dress that needed NO HEMMING OR ADJUSTMENTS at david's bridal for half the price. Would not EVER recommend and would never step foot in there again.

This place is fantastic! The ladies are so sweet and helpful. I had the perfect dress within ten…read moreminutes of shopping. They asked what I was looking for and found it immediately! Definitely recommend their shop! I will be back for future balls and formals!

I am a military member, and I have taken my uniforms to Jim Massey's TWICE. The first time, they…read moreironed my blues improperly. They left huge railroad tracks down all the sleeves, on ALL THE SHIRTS! On one shirt I had asked them not to crease the collar at all (because I use it for service dress)... they creased it with starch! The second time, I decided to try a separate location and was even more disappointed. They flat out LOST my Heavy Blues V-Neck Sweater. The first time I went to pick up my uniforms the desk attendant (who mumbles and has a horrible attitude) said they had shipped it to another store and to come back later. I came back 4 - 5 days later (as directed) and the same attended (again with the horrible attitude) tells me they lost it so I should look in the mail for compensation check... I GOT A LETTER FOR STORE CREDIT that reads as follows: "Again we would like to apologize for the inconvenience this matter has caused you and appreciate your patience and understanding in dealing with this unfortunate situation. Store Credit has been issued in your name at the store, this credit has no expiration date and has been entered into the store computer to insure you of full payment $47.00. Jim Massey's is committed to providing the very best drycleaning & Laundry service available in Central Alabama. We proud of our excellent service, and you should expect it at all times. We apologize for our failure and we are working very hard to insure that it does not happen again. Clusters are the backbone of any company and I hope we have satisfied you in such a way that we will continue to service all of your dry-cleaning & laundry need in the future." Yes grammatical and capitalization errors included! How is this compensation! I don't want them every touching my uniform items again! On top of that how is store credit going to help me acquire another sweater? If anything they should be paying me $50.00 for a $3.00 inconvenience fee for their ignorance, for making me drive up there twice to pick up the lost item and again tomorrow morning to argue about "compensation!" This is completely unprofessional and unsatisfactory. Use the Base DryCleaners or purchase your own at-home steamer, dealing with company is not even worth your time, effort, or business. Period.

Jim Massey Formal in Montgomery (Sturbridge location) is TERRIBLE. Though the I ordered a…read moreparticular tux style and it was indicated on the order form, the lady (Debra) told me that it was my fault. I called Jim Massey directly and left a message, but he never returned my call. Debra needs to be fired or put to work in a warehouse so that she does not have contact with the customer.

Wedding dress shopping at White Weddings was a dream. From beginning to start, every part of it was…read moremagical. Before my appointment, I worried that not a single dress would look good. After listening to what I thought I wanted in a wedding dress, Taylor pulled multiple dresses for me to try- some that looked exactly what I had envisioned, and others that were completely different. Needless to say, I think that Taylor knew what I was looking for more than I did! Her picks were so beautiful, and after putting on the first dress, all of my worries melted away. I highly recommend making an appointment here- the dresses are beautiful, the bridal stylists are so positive and kind, and I never felt rushed or pressured. Thank you for such a wonder experience!

Absolute amazing experience shopping with my daughter for her wedding dress. The attendant spent a…read morelot of time with us and made wonderful suggestions. We never felt rushed and my daughter said Yes to the Dress!!! Please keep in mind that they sell off the rack. So no ordering at this location and you will need to arrange your own alterations.