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    The Bluestone Apartments

    1.0 (13 reviews)
    Open • 10:00 am - 5:00 pm

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    Structural damage

    Scroll down to the pictures if you want to see ClockRoaches. Where do I start? Let's touch on parking. The kind folks at Bluestone came up with the idea that we should create a large rental property and then create a parking lot that would provide roughly 70% of the residents with parking. After working for 12 hours straight and coming straight home from work only to find no parking, Being forced to park against the curb, and then having a tow truck come around like a shark at 6 o'clock in the morning towing all the vehicles. How about the constant German cockroach infestation? Because the maintenance men are more preoccupied with racing their golf carts in the parking lot, than doing any actual work. Not that I blame them, with how Bluestone treats their residents I can only imagine the bs the maintenance employees deal with. I imagine providing free or extremely discounted housing to the maintenance employees though doesn't always draw the best talent to the job. I can sit here and continue to talk about all of the problems with the molding, the trim, the water damage, the black mold in the vents that they simply paint over and do nothing to eliminate the problem, and the ClockRoaches (as we've come to call them) but a picture is worth a thousand words, and I have an entire gallery.

    Stay away from this place. The property is disgusting, the building are roach infested to the point that the only real solution would be to tent them, and the management is atrocious. For context, below, is a review by my wife, with a follow up from myself, previously posted on other review sites. STAY AWAY. We have lived here for several years, and under the management of CRC Realty the past couple of years, it has become absolutely unlivable. Overcrowded, overrun with garbage, bugs, maggots, you name it. The office staff puts on a professional and efficient facade when it comes to signing new people and pretending this is a great place to live, but there is no accountability for residents parking every which way and blocking your car, or leaving their trash sitting out all weekend in the heat, causing the hallway floors to be covered with maggots. Apparently making calls or visits to the office to complain doesn't go reported or on your record, so when nothing is done and you try to follow up, they pretend they knew nothing about it. Here are a few photos from our experience, this doesn't even scratch the surface of how bad it has gotten. We are counting down the minutes until we are out of here. Do yourself a favor and look elsewhere in Bluffton, there are lots of great apartment complexes that aren't (literal) garbage dumps. Husband of the woman who complained about maggots here. It's worth adding that the buildings are roach infested. We had always been aware of the problem in our building and asked for pest control periodically to try and keep it under control, but upon moving out we realized the filth we were living in was much worse than we had originally thought. Now, we're losing hundreds of dollars of electronics and other valuables that have been claimed by roaches on top of paying thousands of dollars just to break our lease so we can gtfo.

    The hole in our floor in our apartment which still has not been fixed three months later

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    4 months ago

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    2 years ago

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    7 months ago

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    4 years ago

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    5 years ago

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    Emerson Isles

    Emerson Isles

    (10 reviews)

    We love loving here! We have been here 8 months. Leasing office staff is always kind and helpful!…read moreThe apartment is spacious and clean. We have 3 bedroom 2 bath unit with vaulted ceiling. We have only made one repair request and response was a little slow, but manageable. We would recommend Emersen Isles!

    I have lived at Emerson Isles for nearly two years now. I have never been late with a payment or…read moreever had a complaint against me. I own two cars, one of which is driven very seldom. The lease states I can have two parking spots. When I got home from work the other night, my second car was gone. Turns out the property manager, Michaela Rizzo, made the call to have my car towed without giving me any notice. The car is registered to my apartment and parked legally. She said it was "deemed inoperable" because of a flat tire. Emerson Isles is unable to provide pictures of a note they say they put on the car warning me of a tow. I look at the car every day, and never saw said note. Instead of taking two minutes to call me, email me or post a sign on my door, they decided to take the lazy way out and just tow it. I am extremely disappointed for the lack of transparency they have shown and general lack of interest in the problem they have caused for me. I'm told I will not be able to speak to a manager for at least another week as she is "working from another office". I will be ending my lease and moving out in January. I do not recommend leasing from Emerson Isles or dealing with them. I still can not even find out where my car is and this will cost me a lot of money. I am getting my attorney involved.

    AIM REAL ESTATE MANAGEMENT - Real people

    AIM REAL ESTATE MANAGEMENT

    (34 reviews)

    Josh and Marlan have been really amazing helping get our two rental units up and leased to…read morequalified tenants. They are always available and willing to help in an way they can. One call from Josh and the plumber was right out. I had made calls and didn't get that kind of response. Totally feel they have the owners back they are your eyes and ears. They listen to tenants and owners needs and act accordingly to solve any problems. Feel money well spent have them manage my investment property. I appreciate all they do and wouldn't do it without them. Debbie

    Avoid using this company for any and ALL of your real estate needs whether purchasing or renting…read more the management is awful. Josh Quesada is a liar and swindler. They will make things up in order to keep your deposit. Very spiteful for us not renewing our lease and purchasing a home elsewhere. Charges for nail holes from hanging maybe 6 pictures throughout the house, because they don't consider someone paying a ridiculous rent Well before the due date every single month and sometimes 2 months in advance, and hanging a few pictures as normal wear and tear. We didn't paint anything in this house but we are being charged for the touch up paint that was used before we moved it being a different texture. They go through employees left and right and will not respond to emails or phone calls. I put in several requests for work and no one would call me or respond. Eventually, Kevin contacted me and I was able to get somewhere. The others around there are miserable to deal with. Again, avoid dealing with these crooks. Edited: Kevin said he was calling me right now at around 7:30. It's now 9:20 and I haven't gotten that call.... The review is accurate and his explanations are ridiculous and invalid at best. If we can come to some sort of resolution about the charges for paint and nail holes, and charging me for yard maintenance which was done the day before inspection, and much more, then I may edit or even remove, but as of now, I dont see anything happening to resolve these issues. I never said I expect all of it back. I agreed on a couple of charges, IE diagnosis of an electrical issue, but never agreed for AIM to send a licensed electrician to change light bulbs and charging me $400. If these bills are from AIM's vendors, they should reevaluate the people they hire to do work because charging me $250 for mowing and trimming the yard is utterly ridiculous. Update: after much back and forth with AIM, they communicated with the homeowner, and we came to some resolution. They removed a handful of the very egregious and erroneous charges that they were trying to hit me with. My original deposit was $2950, and they were taking about half of it to cover those egregious charges until we settled. In the end, they returned about $2100 of the deposit after I agreed to some concessions. Had they not worked to resolve the matter, my original review would not have been updated. Personally, I know they manage a lot of properties, so if you're looking for a decent rental, you can check them out and see some decent homes if your budget allows. I stand by my honest review of the management at AIM, but after this resolution, I am willing to say they tried to meet me in the middle and for that, I'm thankful. It wasn't about the money for me. It was about the situation. I left this house in near perfect condition. I hung 1 tv on a wall, and 8 pictures throughout. Just know if you hang a tv, you better be able to patch the holes and touch up the paint. I also kept the yard maintained up until the day before inspection. I paid a landscaper to handle it so I never had to even think about it. So I didn't agree with those charges for yard maintenance. There was a patch of dead grass behind the patio which was caused by rainwater sitting in it for very long periods without drying up. It puddled there. Not my responsibility, but they said it was. We came to terms on that charge as well. Long winded rant over. I got some resolution.

    The Bluestone Apartments - apartments - Updated October 2026

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