Textbook aggressive salesperson. I walked in looking for an…read moreapartment and was asked my price range by a crafty looking, inhospitable woman. She told how they had a really exceptional deal at the top of my range and how a lot of people had been in to see it. We were given a tour, the room wasn't bad but it wasn't great, and the saleswoman kept finishing sentences in a way that prompted me to sign paperwork without seeing everything. I politely stopped responding to those questions about halfway through. Unlike most of the other apartments in the area (which had much better quality, at the same price) she couldn't vouch for the community because she lived somewhere else. She called out greetings to staff and residents and was ignored, probably by people who were scared of her. I was looking for the cheapest apartment in town and of the six that had available rooms, the other five were better furnished and finished, more hospitable, and for about the same price.

Went in for a tour, was greeted immediately and helped by Maritza. She did an excellent job…read moreanswering all my questions and showing me around the property. She was very professional and knowledgeable of the property. Would definitely recommend going here and let Maritza give you a tour.

Not luxury apartments. Don't be fooled. It's very loud, poor quality, unprofessional & simply not…read morewhat is advertised & definitely not worth the money you pay on rent

Avoid this place at all cost. Especially apartment 1328 and the 1300 building. We have spent the…read morelast year fighting with management to do something about the noise and drug use. We have lived below people who have made our lives miserable due to noise. I have sent video after video of the noise with video of such extreme noise that pictures are falling off my walls. We tried speaking with our upstairs neighbors and my husband was threatened with violence. The apartment management did nothing. Event after event the management did nothing and that seems to be a pattern here. The grounds are not maintained and the apartment complex sublets during the summer which allows for very sketchy people inside the complex. Please do not fall into the trap we did looks are not what they seem.

We love loving here! We have been here 8 months. Leasing office staff is always kind and helpful!…read moreThe apartment is spacious and clean. We have 3 bedroom 2 bath unit with vaulted ceiling. We have only made one repair request and response was a little slow, but manageable. We would recommend Emersen Isles!

I have lived at Emerson Isles for nearly two years now. I have never been late with a payment or…read moreever had a complaint against me. I own two cars, one of which is driven very seldom. The lease states I can have two parking spots. When I got home from work the other night, my second car was gone. Turns out the property manager, Michaela Rizzo, made the call to have my car towed without giving me any notice. The car is registered to my apartment and parked legally. She said it was "deemed inoperable" because of a flat tire. Emerson Isles is unable to provide pictures of a note they say they put on the car warning me of a tow. I look at the car every day, and never saw said note. Instead of taking two minutes to call me, email me or post a sign on my door, they decided to take the lazy way out and just tow it. I am extremely disappointed for the lack of transparency they have shown and general lack of interest in the problem they have caused for me. I'm told I will not be able to speak to a manager for at least another week as she is "working from another office". I will be ending my lease and moving out in January. I do not recommend leasing from Emerson Isles or dealing with them. I still can not even find out where my car is and this will cost me a lot of money. I am getting my attorney involved.

ForeShore management has…read more 1) allowed an aggressive dog on the lease w/o my permission 2) dog bit my HVAC TECH and didn't inform me (Found out from dr bills) 3) painted unmatched siding to blend into the house color to save renter money from damage they caused. 4) and is refusing to use security deposit to relieve financial stress due to their squatters now in my house. 5) tbc...

If I could give a zero rating, I would. We lived in our rental in Bluffton for 2 years, never paid…read morerent late and barely asked for maintenance help when things weren't working correctly. In the end, ForeShore has NO INTENTION of giving your deposit back. They expect you to repaint every wall if you hang a picture. They also charge you for bulbs out on the microwave, which weren't out that we knew of before we moved out. They also make you pay for a full carpet cleaning which costs 500-600.00 and only their approved cleaning company to deep clean your house which also costs between 500-600. So, they get their money from your deposit and charge ridiculous amounts so you don't get it back. We paid $2795.00 and we were sent a check for $10.00. This rental company is out to make as much money as they can, and screw the renters. Please make sure to read every fine print on your lease. They do NOT CARE about anyone but their growth in revenue. Beware. And the outside "realtor" people are extremely rude and condescending. I am a 48 year old professional and have NEVER not received more than 2/3 of my deposit. So, just know that your deposit is not refundable when it comes to this money hungry company. They have a monopoly in Bluffton b/c of the demand there. Good for them. They messed with our livelihood and took our hard-earned money b/c they suck!

The apartments have a lot of Cockroaches , the managers take more than 1 month to fix things, I…read morestill have my ac damaged, you can't get a parking space after 10 you have to use a ticket, no one uses it and the cars are not towed, very bad in general

years - constant repeat work orders from failure to complete the job the 1st time. Lazy maintenance…read morewho's lack thereof created two situations in my home creating dangerous living situation such as Rusty water like in a puddle all around the water heater in the laundry room that needed to be replaced which is near the kitchen counter and the garbage disposal. The old water heater with the rusty water all in the bottom was left as if by the maintenance manager for almost 2 weeks the time it took to get this water heater replaced I didn't feel comfortable with that I sprayed liquid comment all around in the water and stuck old raggedy rags that I can throw away in there set them on there to cover this water. I had a sink that fell into the cabinet below cracking the garbage disposal which I didn't know however the technician knew it because he was under the cabinet when he was replacing the sink and putting it back in place I didn't find out this fun fact until after the fact several weeks later later I end up with a horrible stench in my house only to locate it came from under the sink where the garbage disposal was cracked and smelled terrible that the technician saw he was under the cabinet when he replaced the sink . I began to see roaches crawling out from under the sink from behind the water heater that he just replaced it was just terrible and nasty. After I request it for the pest control to come out every weekend spray until these roaches were going out of my house I was told after a couple weeks he couldn't come anymore bye the pest control the office felt like it was too many chemicals so I had to get my own chemicals to complete the job and get these roaches out of my house it took a couple months but I did it which is insane. They left me hanging and this situation creating roaches (lack of accountability.) Nasty neighbors who have bad living habits creating roaches. No one follows the rules including the management that runs the property they simply don't care. Inadequate parking only the the leaseholders can have a decal for their car, otherwise you park out there at your own risk . Limited visitor parking can only be used 14 days out of 365 per car per year. And they will tow your car at your expense due to their inadequate parking. Cars used to park in the streets in front of the garages and in the back of other cars parked and cars have been sideswiped hit and run on this property Multiple times. Children are unaccompanied by parents on a daily basis, left to destroy the property. Car break-ins, snatching grab Look up the video for Bluestone Apartments. The children right around on electric scooters in the parking lots with cars coming at four different interests at all time there's no security so you can forget that the cameras don't even work even at the pool they don't follow the rules they have beer out there, leave the pool trashy there's a board up for rules that nobody follows Kids jump and dive and throw balls from one side of the pool to the other like they're playing dodgeball disrespect any other children and people there it's just it's really crazy it's a bad environment it's not what I would consider luxury at all, there's plenty of luxury apartments in Bluffton this isn't one of them and I think it starts with the management . There's only one pool by the way that they open even though it's advertised as having two pools. At the pool you will see pieces of broken balloon, food left around the pool clothes just trashy. it takes away from the whole false advertisement of these being Luxury Apartments Car windows broken, a person died in their apartment no one knew for several weeks including the management after they realized he was deceased they turned around and put a tow sticker on his car and had his car towed. You pay for valet trash but you don't have an option of that only comes out 5 days a week but there's seven days in a week right ? I find out for my Jamaican boyfriend this is an apartment over the years where lots of Lots of immigrants move in here from Jamaica Africa Mexico but these apartments is actually like it's like a little Mexico. I wish I saw a post like this before I moved in because I would have made another choice and I did look at the reviews before I moved in by the way so Choose Wisely.

Thank you specifically to Kevin for helping sort through something quickly and efficiently.read more

Avoid using this company for any and ALL of your real estate needs whether purchasing or renting…read more the management is awful. Josh Quesada is a liar and swindler. They will make things up in order to keep your deposit. Very spiteful for us not renewing our lease and purchasing a home elsewhere. Charges for nail holes from hanging maybe 6 pictures throughout the house, because they don't consider someone paying a ridiculous rent Well before the due date every single month and sometimes 2 months in advance, and hanging a few pictures as normal wear and tear. We didn't paint anything in this house but we are being charged for the touch up paint that was used before we moved it being a different texture. They go through employees left and right and will not respond to emails or phone calls. I put in several requests for work and no one would call me or respond. Eventually, Kevin contacted me and I was able to get somewhere. The others around there are miserable to deal with. Again, avoid dealing with these crooks. Edited: Kevin said he was calling me right now at around 7:30. It's now 9:20 and I haven't gotten that call.... The review is accurate and his explanations are ridiculous and invalid at best. If we can come to some sort of resolution about the charges for paint and nail holes, and charging me for yard maintenance which was done the day before inspection, and much more, then I may edit or even remove, but as of now, I dont see anything happening to resolve these issues. I never said I expect all of it back. I agreed on a couple of charges, IE diagnosis of an electrical issue, but never agreed for AIM to send a licensed electrician to change light bulbs and charging me $400. If these bills are from AIM's vendors, they should reevaluate the people they hire to do work because charging me $250 for mowing and trimming the yard is utterly ridiculous.

Words cannot express the appreciation I feel for this company and it's work on my yard, fence…read morerepairs, paver design/installation, landscaping design and suggestions etc, etc.. If anyone is ever looking for any kind of landscaping design including pavers and fence installation, this is the company to call. You will not be disappointed. Extremely knowledgeable, reliable and trustworthy. Thank you so very much Troy and your workers for doing such an awesome job! Awesome value for the quality of work. You really took care of all our needs and we greatly appreciate you correcting the errors/work as well from the previous landscaper. Thank you again and I will definitely be calling you for our future projects! GIVING YOU A 50 STAR RATING IF I COULD!

Troy is amazing! He is thorough, honest and pays attention to detail. We are investors and we use…read morehim on all of our projects. He does awesome work, he shows up when he says he will and we highly recommend him for all of your landscaping needs!

Moved in a couple of monthes ago. Staff is super friendly. I had an issue with my a/c not working…read moreat 9:00 at night, I called the emergency number and they responded immediately. The last place I was at didn't have 24 hour maintence so it was nice to get the problem fixed immediately. They have a 24 fitness center too which is a plus! I don't have to pay for a gym membership now.

If your definition of luxury apartment is old outdated run down suits infested with cockroaches…read morethis is the place for you! The dog park is just a fenced off patch of dirt, the pool is only 4' deep, and the leasing office staff are rude and treat you like numbers instead of people. While moving out I had a package stolen which the office said they would hold for me and when confronted instead of trying to help they got nasty and started insulting me. There are far better places to rent in this area for the money, don't fall for the gimmick here like I did.

While I lived here I had a few areas of mold age water damage. Their solution was to put an ice…read morebucket under where the leak was. I was accused of it being my fault for one of the leaks because I had my windows open...turned out to be a 14 FOOT CLEANING POLE that was left in my dryer vent. My fridge did not work and was being fixed every other month with the response from the staff after I put in a request "well Jennifer (prior tenant) never had issues. They finally replaced my fridge after 6 months +. Within a month of having the new fridge it went out while I was away and lost everything. Cody's response to "that's what insurance is for."

I recently moved into this community and my experience from the very beginning has been nothing…read moreshort of amazingly easy, and I was shown so much kindness and instantly felt welcome. Cody is the best! He worked with me and my husband to find the best fit for us, and stayed in contact with us throughout the whole process. The neighborhood is quiet, and maintained beautifully. We absolutely love it here and are so happy to call it home.