It took me 2 hours total to donate plasma. One hour for paperwork and 1 hour for the blood…read moretransfer. They perform a physical exam and a urine test. They also ask a lot of medical history and sexual history questions. Things like you can't have a new piercing or tattoo from the last 12 months, and you must be at least 110 lbs. They pay you using a prepaid debit card. For first time donors, it's $50 for first visit and $75 for second. For return donors, it's $25 for first and $45 for second visit in a week. Also there is a $50 bonus if you donate 6 times in a month. The process was very easy and smooth, and there is Wi-Fi. I bought a tablet to pass the time. Only downside is the whole process takes 2 hours (maybe shorter if you're not a first time donors?)

This donation center is the best in the city! The staff is very welcoming and professional. The…read moreatmosphere keeps me in a calm state and allows me to have a painless process every time I step through those doors. I heavily encourage anyone who needs some extra cash to donate at Biomat only.

I really hope that your operation Praises their associates that do their job well and genuinely…read morecare about the donors. Today, I would like to recognize the 3 individuals that I had the pleasure of coming in contact with on my visit. I want to Thank each of them, and hope that they get recognized in front of their peers. 1st- The nurse, very polite kind and considerate, I wish I had gotten her name. Thank you 2nd- THE Vitals check in associates (I can't recall her name) she was in booth #2. Very friendly, caring and compassionate about her profession. Thank you And they say that you save the BEST for Last. 3rd- Ms. Bri, my phlebotomy technician. One of the Kindest, Caring, Genuine, Knowledgeable and Compassionate staff member that I have had the pleasure to meet today. Although I was unable to donate due to my veins, she absolutely made me feel awesome. Bri, I personally want to thank you for not making me feel like just a number or another donor, you made me feel like a person, a friend, a human being. Thank you so much for your sincere kindness. I appreciate you for that. Please recognize each of these staff members.

Great staff, quick service , informative staff & highest For new donors ! $100-$125 first 5…read moredonations if complete in 30 days !

With a critical shortage of blood seemingly looming all around us, I try to give as much as I am…read moreable to. Due to some health reasons, I had to take a hiatus from donating, so they respectfully suspended my contact information during that time. Upon being cleared to give again, they provided information on how to reactivate it. I have always been treated with respect and care by Vitalant staff. I have gone to the location to give several times, and absent one experience, I have always found the staff professional and easy to work with. My negative experience was surrounding a manager scolding an employee for a brief error, and the scolding was in front of me, thus causing the phlebotomist to be a little flustered. I was contacted and informed her of my view that this was unprofessional and disruptive, and she simply did not care. But aside from that one person, everyone else has been a joy to work with. Currently, due to a probable computer overheating issue, the building is closed because of a fire. Thankfully it was seen and no blood was lost. They are operating outside and in their mobile units. Most recently, i gave in one of their busses at work. Staff was easily able to handle the fluctuation of people, explained what they needed, the sticks were painless, and we were in and out with no issue. Please, if you are able to, be a donor. Some blood types have only a 1 day supply on the shelves... give life!

They just got a new system where you do your health review online before you come to save you some…read moretime while you're there. So that's helpful. The staff is friendly and informative but they seem to not have a handle on others time. I usually go on my lunch break but they go slow and I have to wait 30 min after my appointment time before they called my name but at that point I had to leave because I would be late for work. So nice clean people but I have to go back to work!

They are much better then CSL, better pay for your plasma and it does not talk long, need that…read moreextra money, seriously go there!

Been donating for 3 years. Get there early at 8am get asked at check in by an employee if I still…read morelive at the address on file and I say no. Already answered over 60 questions on a tablet and the one asked if mailing address has changed and I put no. Got tricked into having to provide proof of residency and switch my address because where I get mail and where I live don't match up. I bank with chime and they don't take that as proof of residence and live in an apartment in someone else's name. After providing over 4 papers each one getting rejected of proof of residence. Wasted 2 visits on an off day and gas is at $4 a gallon now to get rejected both times. Lost a customer for 3 years that actually referred people to y'all and will never step back in that building.

I try to donate regularly and this location makes it easy. They're located on Lakeshore Drive among…read moreUNO's buildings, and are easy to find. There's lots of available parking too. The staff is professional, friendly, and makes the visits pleasant. The swag is always a plus, and if you donate prior to 8/3/19, you will he entered into a drawing for a trip to Disney!

Absolutely awful experience!! They left the tourniquet on…read moremy child's arm for the entire donation, and then argued with me when I told him if that was not appropriate. Two weeks later, my daughters arm is still black and blue and swollen and when I called, they continue to stand by the fact that you do leave the tourniquet on the entire time of the donation. My child has numbness in her hand now, and the vein is blown out, proceed with caution if you go here. Absolutely inexcusable!

I'm not going to say that I enjoy my visits here, because I don't enjoy the process, but it's not…read moreall bad. The staff here is friendly and gets the job done quickly and efficiently. I've donated at the Blood Center and at a few different off site locations. My latest donation was at Lakeside Mall. I happened to be there and the giveaways were pretty cool. A Tricentennial TShirt?! I'll take it! A box of Russell Stover's chocolates?!? Yep, that's me! The brick and mortar location is sort of dingy looking, but it's clean. There are drinks and snacks for you after you donate. Take advantage and have some to ward off any lightheadedness. The phlebotomists here know what they're doing, so follow their instructions if you're a first time donor. They won't steer you wrong. I feel like I'm giving back when I make my donation and always hope that if i, or my family is in the situation to need blood that it will be available. Bravo to these folks for doing what they do and helping out the community.