This is our dog's favorite place because it's where we pick up her kibble and treats. The quality…read moreof their products are excellent and the store owners/workers are very knowledgeable and helpful. You can always count on finding just what your pet needs. There's free parking right out front. I wouldn't go during lunch time because the lot will get full. We are also in a loyalty program where if you buy so many bags of kibble you'll get one free. Ask them about it!

My dog is so picky and Michelle is always so helpful with dog toys and treats…read more Molly loves the rabbit treats and interactive toy!!

I had a highly unprofessional experience at this store. When I asked a few basic questions about a…read moreproduct, the staff member literally laughed at my inquiries. To make matters worse, they rushed me by saying, "Hurry up, I have a customer coming," even though I was a paying customer standing right in front of them. Disrespectful customer service and zero patience. I will not be returning.

One of the best places to get fresh hay! Got a small bag of Timothy hay (3lb?) for $4. Good price…read morefor town. The person was friendly and his cat was super cute!

Took the kiddies to visit the kitties but older one LOVES animals and wanted to visit all the…read moresections with dogs too. We parked in the overflow behind as the front lot was completely full. So many kittens today. We sanitized our hands before entering. This time there were cat toys so the felines were busy playing instead of interacting with humans.

I've adopted two dogs from HHS and provided am amazing life for them. until the very end and was…read morethere looking at dogs, after I lost my last furbaby. :( There is an older woman with short hair - maybe forties or early fifties - looks Hawaiian/Haole mixed, who sits in front across the reception desk at a computer on wheels. Not sure what her role is. (Although she seems to think she is the HHS police.) She seems to have major emotional dysregulation issues and will SNAP at people who are with a foster dog, or addopting a dog, that is sniffing at the three dog display cages in front, "DON'T LET THE DOG MAKE CONTACT WITH THE PUPPY!!!" (These three cages out front seem to be featured dogs they want people to notice?) Well perhaps they should put the cages higher up?? She also asks a lot of personal questions and follows people around the shelter, observing/spying as they view or interact with dogs (passive agressive much?!?!). If HHS was SO concerned about disease transmission, perhaps they should not have cats roaming loose inside the shelter, or FERAL CHICKENS flying and running around all over the shelter and DRINKING from the dog water bowls. After three encounters with this person in April and May, I don't want to go back. It's hard enough to be grieving and I don't need to deal with people who seem to be judging everyone who enters the shelter. I may check out the Ewa location instead. HHS leadership: the bizarre woman at the front needs to get some training on keeping her personal issues at the door when she shows up for work. GEEZ!!!

I am so thankful for the Aloha Hawaiian Parrot Association…read more I was given a parrot several years ago from a friend who could not care for it anymore. I contacted Cinde (President) and she was at my home the next day, helping me navigate what to do, how to care for a parrot and signs to look for. The parrot was not well, probably had been abused/neglected in the past, and needed a vet. Cinde took time from her day to come with me and speak to the vet for me. If it had not been for Cinde, I don't know if my parrot would have survived. I was not even a member at the time! All Cinde cared about was that the parrot would be okay and that I was committed to taking care of my new bird. Cinde would have even tried to find a home for her if I didn't want to keep her. Needless to say, I became a member right away and am extremely grateful to Cinde and the Association for all of the support over the past few years.

I have been a member of this parrot club for years. It's a good place to make new friends with…read morepeople who also love birds and parrots. Whether you are new to parrots and other birds, an experienced feathered family member, or just curious this bird club will be a great boost in your life. There are benefits to becoming a member but it is not a requirement. We have monthly meetings nearly every month. Lately it has been online through Zoom. I love being a part of the family and I've gained friends for life...friends that understand exactly why we choose pets with feathers.

This is the place to call if you ever find a abandoned baby bird an injured bird. The staff here…read moreare sincerely passionate about helping birds. They will educate you on how to keep the bird comfortable until a volunteer can pick up the bird or meet with you to get the bird to help to rehab it. I myself have often found birds and some I couldn't recognize on the type of bird it is, I call them , text a pic of bird and they are able to let me know what type of bird & what to feed etc.. I am very thankful for this group of amazing volunteers that I too, ended up being a volunteer... a lil help here and there goes a long way. I don't do a fraction of what the main team of volunteers do, but I will help where I can. The staff here take a huge responsibility & sacrifice of their own time of taking care of these beautiful creatures. Thank you WBRH for all you folks do.

I am so thankful for this organization. I reached out after finding an ailing bird and they…read moreresponded right away with information and advice. within the day a rehabber volunteered to care for the bird and kept me updated. Weeks later, we were able to release the fully recovered bird together. They are very caring, knowledgeable and experienced.

It was that time of the year where i had to go visit my family for Thanksgiving but i also have a…read moresuper small family here in Hawaii which are my 2 feather babies: Pipiri & Crystal. My regular bird sitter left to the mainland so i was so worried on finding who can take care of them and since they are spoiled, i knew i had to find the right person. John and his family are wonderful people! He even send me pictures and videos of my babies cheating on me with them but at least i was happy they were comfortable at his home. Here some tips: -Cash only, paid when you drop them at his home -he will require the cages to be super clean so i had to just buy 2 new ones to make it easier. Overall, this means i can travel more since i have found the perfect bird sitter!

Oahu Bird Sitter, situated in East Oahu, provides a very caring home environment for your pet bird…read more They provided outstanding lodging for our two cockatiels while we were away on travel. HIGHLY RECOMMENDED! GENERAL: Other lodging residents are always other birds, and they lodge according to a strict capacity so as to never overwhelm them while being guests. The family partakes in the bird sitting which means your pet bird(s) is(are) experiencing a daily routine that can closely approximate her/his typical living conditions, and that there is social interaction. AVAILABILITY: We were fortunate to find an opening with them on but a week's notice. I would not recommend waiting that late; there are more bird owners on-island than you might expect, and I would surmise that many of these bird owners occasionally travel. PRICING: Costs are by the day or partial day, and with tons of flexibility for drop-off and pick-up. The sitters to report in to you daily, and you are notified of any behavior not considered to be normal. There seemed to be a weekly rate versus a daily rate, and there was a volume discount (more than one bird). LOGISTICS: You must provide their original cage and food. Their normal toys help, too. You must also provide instructions on feeding amounts and intervals, any guidance on specific food preparation, and on medicine if any of your fowl are on a med. If you cover your cage then bring that cover, too. PREPARATION: If you transport your birds occasionally then you know that preparing a bird for a "drive" is unsettling for them. Do your normal routine for them to minimize stress to your birds in transit. For any bird sitter we always clip their wings. Your bird sitter should never have to be climbing up on 15 foot ladders to recover an escaped and frazzled bird. ADJUSTMENT: Our birds took about 3 days to completely normalize, start doing their normal chatter or song/calls. It varies by bird. LOCATION: Being in East Oahu it can be a long drive if you are coming from anywhere outside a Honolulu address. So factor that into your decision. We found the family to be the nicest folks. We hope you will find them to be the same.

This is my go to place to get food and treats for my dog. They carry a lot of brands that you can't…read moreget at Petco, or other pet stores. Our pets deserve the best quality and this is the exact place to get it. Definitely recommend coming here!

This beautiful little store carries really healthy food and treats for our pups. Great selection of…read morefrozen raw food so difficult to choose sometimes. They've got cute clothes and a selection of collars, harnesses and so much more. Lots of local suppliers as well. This is my go to for all things Bailey and Bella

PETCO GOOD: The location is awesome within driving time. Parking is also good. Store is super…read moreclean. It's well stocked. Clean PETCO BAD: Not enough associates. Needing help regarding finding product or asking a question. Waited in line to pay only one staff or associate at register. Customers pull an associated off the register to help find a product. Not sure if other associates were on lunch break or busy with refilling shelf's

NEVER, I repeat, NEVER go to this Petco , or Petco in general…read more my 10 year told husky has been going to this location for the past 3 years that we've been on island. he has had weakness in his back legs that makes him unable to jump around, like he used to. it has never been a problem until today, apparently. after trying to make an appointment the associate on the phone relayed to their manager that my dog had "lameness" in his back legs. The manager then decided to "refer out" my dog due to them not having an emergency vet on site, according to their policy that they have had since Petco grooming became a thing. Although I understand the safety concern, my dog's health has not changed in the past three years We have been making him monthly appointments. now all of a sudden, every manager and service worker in that Petco is concerned? So you're telling me for the past three years all your groomers have been out of policy? If this was missed for three years in a row , What else have your groomers done that has been outside of policy? I'm not only hurt because my dog is older & picky with his service people and never gave the groomers any trouble, but I'm also worried for the other animals out there that visit this location because who knows what else these people are sweeping under the rug or cherry picking what becomes in and out of policy. at my dogs elderly age, I just want him to be comfortable and serviced correctly. Petco was asking for a letter from the vet to say that he has no underlying conditions that would affect the service of trimming, his nails. A letter from a veterinarian ? To tell a groomer that an old dog's legs are weak, and he can't jump up on a table ? A letter from a veterinarian ????????????????????? comfortability at an elderly age. that's all I want. This Petco location made it seem like that was way too much to ask for, even though I have evidence of three years worth of grooming confirmation text messages. I hate that you blamed my dog for being old and aged. I hate that in his old age you're making him meet new groomers and learn a new routine. And I hate that the evidence of his age no longer made him a candidate to be comfortable in your establishment anymore. me and my family will never step foot in another Petco on this island or off this island again. Please do better by the animals you serve in the community that you're in. Or, don't and keep wondering why youre getting one star reviews‍

Our pups love this spot for all the new treats! And they have a rewards program…read more They especially love the dehydrated fresh treats

I used to be a big fan of this pet store, but after my recent experience, I'm extremely…read moredisappointed with their customer service and return policy. I purchased a harness and leash at the Pearlridge location, but they didn't fit my dog. At checkout, I chose the e-receipt option, thinking it would make returns easier. When I went to the Kakaako location to return the items, I was told they couldn't accept an e-receipt and that I needed the printed receipt instead. That was frustrating, but I went home, found the paper receipt, and came back a week later. Then I was told I still couldn't return the items because they had been purchased at the Pearlridge store. The employee explained that returning them at the Kakaako store would affect their inventory, so I had to drive back to Pearlridge instead. This makes absolutely no freaking sense. If you're one company with multiple locations, customers shouldn't have to jump through hoops over internal inventory issues. Having to make multiple trips because of inconsistent and inflexible return policies is not good customer service. Unfortunately, this experience has completely changed my opinion of the store. I hope management takes a closer look at their return policy and empowers employees to make the process more customer-friendly. Its a cute shop but will not shop here again.

Our favorite place for our fur baby!…read more Four years ago, we got our family very first pet, and ever since then, we've continued to come here for all her favorite treats. It's become one of our go to places for our fur baby, and we absolutely love the experience every time. The customer service is always on point! As soon as you enter the suite, the staff is always welcoming, greets you with a smile, and asks if you have any questions. Sherwin, in particular, is always so helpful, friendly, and attentive. They also have fishes, bunnies, and birds!

Amazing staff, very helpful. They always have a great variety of puppies... super happy found a…read moreGolden Doodle today... great explaining all vet care, personal care, and knowledgeable staff. They let you hold pets to see temperament. Warning: you won't be able to let them go! Great location and open Sundays! Free complimentary vet care, food, and toy when purchased! Thanks Kalihi Pet Center...Highly recommend!