A group of us came here for a pre-booked meal one Saturday.
One server came and took our drinks, followed soon after by another to take the food. This seemed efficient and fairly up-to-speed.
Everything was going ok until the food started to arrive out. Cutlery was thrown in the middle of our very long table in a pile. They must have been thinking "help yourselves, because you're not worth us giving table service?". I'd trust this wouldn't happen with tables of 4 or 2, so if you're a larger group, forget about expecting the basics of table service. Grab them yourselves.
Food arrived out and very few of us were wowed. I had seafood tagliatelle which consisted of tiny chunks of salmon, a few prawns and 2 crab claws - over-drowned in a thick, sickening creamy sauce. That's what ruined it for me. At just shy of £16 I would have been expecting a)everything to be perfectly cooked in the dish and rationed accordingly, and b) to at least have mussels and maybe even a few clams or a substitute seafood.
A friend remarked that his salt & chilli squid was like something from Iceland and the accompanying sauce was horrible.
Dessert time, and the menu came framed in an oversized box frame?! Don't get it.
A lot of ordered desserts and/or drinks. Again, spoons fired in the middle of the table. They were nice.
Drinks never arrived for a lot of us, I reordered mine and then a second one was about to come out (I told the waiter that I wasn't ordering a second, I just never got the first.) They tried to charge for both on the bill which says to me the staff aren't communicating effectively and aren't amending the bills correctly.
Overall we were unimpressed and have definitely ruled out going back for any other staff night out we might have. Christmas isn't too far away! read more