Where can I start?? LOS Primos gets 4 stars from me for…read moremany reasons. 1. They were a perfect car lot to go to for first car buyers. 2. Upon my purchase, I had very minor problems. I mentioned them and they were fixed right away. No problems. 3. Everyone is very helpful, great customer service and they honestly try their hardest to help any one who comes to them for a car. Jorge was my sales rep, great guy. Every thing as far as paper work, looking at the car & having all my questions answered. We sealed a deal with a 2011 Sonata within 1.5 hours. Fast, and very to the point. Rigo has also helped me with a lot as well. I'm pretty sure all the reps are great & I highly recommend Rigo or Jorge. Receiving my plates and tags took less than 30 days, more like within 15 days. To me that's pretty fast for other car places I've heard of friends and family dealing with. When car places say they take care of their customers, Los Primos really stands up to that! Check out Los Primos , hopefully your experience finding a vehicle will be as great and exciting as mine was.

porfavor no compren carros aquí los dan pésimos motor y trancmision muy mal muy carro te tratan…read morebien al inicio y después no contestan las llamadas no se dejen estafar yo tenía poquito ahorrado y lo perdí todo me arrepiento demasiado de comprar un carro aquí

I just purchased my third car from Bill Brandt Brentwood. I wanted to leave a review, because every…read moretime I leave in my new car I am so grateful for what an easy, stress free process it is here. Kyle Caban is my finance guy! He seriously goes above and beyond, and treats you like family. He makes the process so comfortable, makes sure you understand everything you are signing, and really takes the time to go through and make sure everything you want is included in the deal. Whatever it is, he will find a way to make it work! He is always multi-tasking and helping his team, and still remains efficient and professional. Everytime I come, I have at least 1-3 of my kids with me, and he is always happy to see them, and have them along during the process. I always leave confident that I got a good deal, and never feel taken advantage of. I am sure all the guys there are great, but whenever I come in, I'll choose to work Kyle every time! Angel helped me out as well, and he was so great! He helped me pick the perfect explorer, that fit my budget, while having everything I wanted. He helped Kyle out all along the way, and even helped me clean my old car out since I came in on a whim, and helped switch my car seat! He was so kind and genuine, and I really appreciated his help. I'll definitely be back whenever we are in the market again, and in the meantime 10/10 recommend bill brandt Brentwood to anyone looking for a new car and a pleasant purchase experience.

Extremely disappointed with the service department regarding my 2024 Ford Bronco warranty claim…read more My Bronco's motor failed, so we brought it to the dealership expecting support and communication under Ford's warranty process. The service representative, Mauricio, informed us repairs would take about a month and promised us an update by mid next week (around 05/13). That date came and went with absolutely no communication. By 05/18, after multiple unanswered voicemails and no callbacks, I finally asked to speak to a supervisor. Suddenly, Mauricio was available to take my call. When I asked for an update, I was told the exact same thing we had been told two weeks earlier: "Ford hasn't approved it yet." I then asked for Ford's direct number so I could understand why my repairs were delayed. Mauricio provided me with a customer relations number and a repair reference number that he apparently knew would not work. After realizing I had been given incorrect information, I went into the dealership frustrated, understandably so after weeks of poor communication and feeling ignored. Instead of helping resolve the situation, Mauricio's attitude was essentially "back off and leave." I later contacted Ford Customer Relations myself and learned the truth: Ford Warranty was actually waiting on the DEALERSHIP to send photos of the motor. In other words, the delay was not Ford -- it was the dealership failing to do their part while I was repeatedly being told otherwise. Customers should not have to chase down answers, be ignored, or feel lied to. Communication, honesty, and accountability go a long way, and unfortunately I experienced none of that here. Very disappointed with how this situation was handled.

Super quick DMV services! AAA's appointment service changed my original appointment without me…read morerealizing it till my said appointment, needed to do a transfer title today & was able to walk into Jimmy's auto and get it taken care of in less than 10 mins.

Did some business next door to this place called In & Out DMV services. They were awesome. This…read moretool decided to capitalize on their business model and decided to do DMV services as well and put up a sign that says "in and out in 5 min" so when anyone comes looking for the real in and out they see this sign and go here instead. I own a business and work hard but to lay a turd on your competition like this just shows what kind of dirt bags they are.

I walked in wondering if I'd even qualify for financing for the Jeep Wrangler I spotted on their…read morelot. I'm a huge Jeep fan. General Mgr Steve Hambaugh was amazing. Not the typical salesy-type, he showed me every step of the process in a low-key, casual way; answered ALL my questions and concerns, we went for a test drive and VOILA - I walked out in two hours with my "new" 2005 Jeep Wrangler! Great experience! If you're looking for professional service and a great used vehicle, then Brentwood Motorsports is the place for you! :)

I have been in the market for a diesel truck for a while and decided to take a look at this…read moredealership. I met with Carl and told him what I was looking for and what my budget. With in 2 weeks, Carl contacted me and told me he found something. I liked the vehicle and Carl immediately took care of the issues the vehicle had. Purchasing the vehicle was just as easy. I negotiated with Steve for only a couple of minutes. Steve, Carl and I quickly agreed to a fair purchase price and the truck was mine. I look forward to working with these guys again because it was probably the easiest and hassle free car buying experience I have ever had.

Poor inconsistent customer service I called earlier this morning to get a price on a cluster and…read morethey said $45 and they would call me back to see if they have it and then I called back again an hour later to hear the prices going to be a hundred. Get your facts and price together.POS

They maybe good to their customer but not the employees my husband worked there for awhile. From…read moremorning till night everyday. One day the owner angel sent him home half day then the next day said there was no work but little did we know he was laid off so they say but didn't bother to let him no til like a week n half later. He still owes my husband a full check doesn't want to answer his calls or text. So we reported him to the labor law. May take awhile but said he will get paid.. and he worked there so he knows all the things they would do just to seek a car or parts half the time the cars wouldn't even work but they rigged them to work. For you I wouldn't buy no cars from them ever

I just received my title on April 27--the purchase date shows April 18. I bought the car on January…read more28!

Great customer service. Awesome selection of cars with reasonable prices. 5 plus star experience.read more

Gonzalo was a true help throughout my whole purchase. Transparent Staff. Small location and no BS…read morebehind the sale. I appreciate the time and effort provided through my sale. Great staff, good vehicles, and a good environment. They work with challenged credit as well.

DONT GO HERE OR WASTE YOUR TIME MONEY & EFFORT. I was interested in a Lexus is250 they ran my…read morecredit and I never heard back from them after I was informed I was denied they didn't push to get my approval a second time

I would give 10 stars to Cars Buy Phone and Joe if I could! This was our fifth purchase and it was…read moreas excellent as the prior transactions. Joe ordered the truck with the exact options we wanted and had it delivered to our home. He also handled our trade in and we couldn't be more pleased. Joe is detail oriented, knowledgeable, customer focused, and so pleasant. Buying a car is stressful and Joe really makes it a much better process. Additionally, he has always saved us money on the new vehicle and provided a better trade in value than a dealer would. We have recommended him to family and friends many times which is not something we do lightly. Many thanks Joe for your exceptional service! Charla ps- please don't ever retire! Lol

I was recommended to seek Joe's assistance when I was interested in acquiring a new vehicle. Joe…read moregave me a great consultative experience, addressed all concerns, and guided me through the process of getting my new vehicle. Cars Buy Phone removes pushy sales representatives at car dealerships and also provide recommendations to auto loan financing options. When all was set and done, I got my new 2021 RAV4 Hybrid at a great market price without the hassle. I would recommend to anyone who is seeking in getting a new car to go through Cars Buy Phone.

BuySide has excellent customer service! I started my car search at a dealership and learned that…read moreI'd have to wait months for the car I wanted. I contacted BuySide, and Kim located a vehicle. Kim was professional and responsive. The leasing process was straightforward and transparent. Kim kept me informed throughout and was very knowledgeable. Thanks to Kim and the BuySide Auto staff, I got the car within days. The process was stress-free, with no shady sales pitches. I'd strongly recommend them!

This is now the 4th vehicle i've purchased via BuySide Auto/Roadster. Chris Gross is awesome and…read moremakes the process certain, fun, informative and low stress. I just leased a BMW i4 with Chris after sitting through 2 agonizing weeks of terrible follow up from a sales rep at a BMW dealer who couldn't commit on getting a car for me. I didn't argue over price, I said my one criteria was just assure me you get a car quickly for me. No returned phone calls no follow up with me after we agreed on price/terms. Sad. Maybe everyone has hammered dealers for so long for being too aggressive, now they don't seem to really care if they follow up and get a deal done. Weird. Anyway, happy that BuySide Auto exists, is serving their clients well and has been a great partner.