10/10 experience! Michael and his team are absolute pros. I was impressed that they not only…read moreattended to me quickly but made sure every single person who pulled up was greeted right away. They even continued to take customers after their closing time just to make sure everyone was taken care of. During the oil change, they performed a full courtesy check while I waited in the car, showed me my air filter, and explained the oil options without being pushy, and helped me decide the best option for me and my car. They checked my tire pressure (even gave me new caps for the air valves that I've been missing forever!) and topped off my fluids. It's a 'well-oiled machine' here--pun intended! I'll definitely be back for my next service.

Exceptional Service -- Business Earned for Life…read more 5 Star Experience - must read! We brought our 2021 Kia Telluride to Strickland Brothers for a routine oil change. Some time after, I noticed a small oil drip. At that point, it was never even fully determined whether it was something they did or simply a failed seal on our end -- and honestly, it was probably a part failure. What happened next is what truly sets this company apart. Michael, the owner, personally called me and handled the situation with professionalism and integrity. Because the line wasn't entirely clear on whether the issue was a failed part or something related to the service, he took ownership of making it right. His focus was on standing behind the work, doing right by the customer, and building a long-term relationship -- not pointing fingers. They went way above and beyond. Kia is notorious for requiring OEM parts (aftermarket just won't work properly), so they had to track down a specific part. Michael and his team called multiple Kia dealerships, pulled strings, and somehow managed to get the part the same day, even though we were originally told it could take several days. That alone was impressive. They repaired the vehicle immediately -- and the next morning, Michael and his father personally delivered the car to my house. His father has over 40 years of experience working on vehicles and plays an active role in overseeing the work, which really shows. The two of them together are an impressive team. In conversation, I mentioned to Michael that part of my work involves helping businesses think through customer experience, and we talked about what it looks like to truly take care of people. The hardest time to do that is when it costs the business owner money. This repair did cost him money -- and he still did the right thing without hesitation. I've already referred many people to Strickland Brothers in the past because of consistently good service -- but this experience was different. I can confidently say I will never get my oil changed anywhere else, and I will be using Strickland Brothers for any automotive service they offer. I'll continue referring people without hesitation. This is only the second time in my entire life I've said this about a business: They've earned my business for life.

5/5 I've been…read morebringing my vehicles to Mac Crawford for well over a decade, and there's a reason I continue to come back. Mac is reliable, honest, knowledgeable, and his prices have always been fair and affordable. I've never felt like I was being sold something I didn't need, and I've never had an issue with the quality of his work. That kind of trust is hard to find when it comes to auto repair. What I appreciate most is that you don't feel like just another number here. Mac takes the time to explain what's going on with your vehicle, what actually needs to be done, and what your options are. There's a level of personal service and accountability that you just don't get everywhere. There was even one occasion when my vehicle needed something Mac wasn't able to handle. Instead of attempting a repair outside of his expertise or simply turning me away, he referred me to someone who could take care of it properly. That told me everything I needed to know about his integrity. He knows what he's doing, and if something is outside of his scope, he'll be honest about it and point you in the right direction. After more than ten years of consistently good experiences, I can confidently say Mac is someone I trust with my vehicles. Great service, fair pricing, honest advice, and someone who genuinely treats his customers like people rather than transactions. I wouldn't hesitate to recommend Crawford's Auto Repair.

My car is 11 years old, which means it's about time things start to wear out. I moved to Marietta 5…read moreyears ago and tried a few auto shops. They were okay -- not great, just okay. I almost stuck with one place, but they tried to upsell me on things I didn't need, so I kept looking. I read a bunch of good reviews about Crawford's and decided to give them a try. Fast forward to now -- I've been using them for 4 years for various services. Sometimes it's just a simple oil change or routine maintenance; other times, it's more involved repairs. They haven't disappointed me once. Mac is always on point. He clearly explains what's going to be done and how much it will cost. He looks out for your best interest and suggests the most cost-efficient (not necessarily cheapest) repair option. He's also trustworthy -- if a repair part acts up, he won't back out. He honors his warranty. I take both my car and my wife's car here -- and only here.

I was overdue for an oil change - I am never good with remembering…read more... I was greeted immediately and was directed to pull right in, no wait! The attendant requested my previous oil change sticker to pull up my vehicle information, so efficient. The oil change was quick, they checked all exterior lights and I was on my way in under 15mins. I really appreciate the coupons I receive via email! I was able to get in & out so quick, without getting out of my vehicle!, while spending under $45 for my Expedition EL oil change. I cannot recommend Express Oil Change more.

Wonderful place arrived Saturday while raining they were so kind and offered me Krispy Kreme…read more Just lovely

Slow slow slow. And the up charges. Good grief! They always want to sell me an air filter and…read morecabin filter every oil change even though I change those out myself. And their filter prices are a insane markup. $109.95 for an oil change is just ridiculous. Last month here was my last time with these guys. I'd rather just go to the Ford dealer at this point.

Always get exceptional service from these gentlemen! I've…read morestopped in just for coolant tap off , and the Staff is always willing to assist. I'll only go there from all things related to my vehicle

Brought my daughter Toyota in to check hybrid system and I'll just say that Tyler and team have…read moremade a new customer. Over the top, very highly recommend! Thank you Tyler

I agree 100% with Ali P. from Woodstock; this place is a rip-off machine. Slow as hell and…read moreovercharge you with no up-front transparency. I was there and a little old humpback lady with a Hyundai was there for an oil change. They charged her $150 some dollars for an oil change and two wiper blades. I was there about 3 hours and the little old lady was there ahead of me. Not only do they overcharge you; you need to take a book to read because there's no getting in, getting out quickly. I felt sorry for the little old lady, she complained about the price, but to no avail. I had a quote from one of their competitor across the street from them for $115 quote for work on a European car but they would not accept walk-ins, and wanted me to drop the car off the next day. It was my wife's car and she needed it back, so I went across the street to Accurate. They did the work and diagnostic and charged me more than double the price of the competitor across the street who works strictly on European cars. Their work is okay, but slow as hell and every customer that was there during my recent stay was vastly overcharged, including me. Lesson learned, they will never see me again

Always quick service here, where we have come for a convenient oil / filter change. I wouldn't say…read morethis service is more cost effective than going to a dealer, but when the dealer is 1/2 drive each way and this place is just 12 mins, and time is of the essence, then Valvoline wins. Service is impeccable and prompt, so far. Look forward to continuing our relationship with this business.

I wait 30+ mins before anyone greeted me. I5 mins oil change...lies. The workers moved slow no…read moresense of urgency at all. Sooo after I wait now 40 mins they allowed someone in the bay who just pulled up ahead of me. The guy was like we don't have e a full crew. What do that have to do with first come first service. He was very nochanlant abt my experience.

I need a car inspection. I'm aware that women generally are treated differently or taken advantage…read moreof by mechanics, but my experience with these guys was so great. First of all, Jeremy was kind, funny and professional. Their staff is also diverse and professional. The place is extremely clean and they are even thoughtful enough to have snacks and coffee. But the kicker for me? How thorough the inspection report was. The money was well worth it for the amount of detail that was put into the report and made me feel more educated on the condition of the vehicle. I certainly will be back.

Had to quickly find a place to fix an unknown issue with my car. Not only did Christian Brothers…read moreshow amazing hospitality, but they were very informative and made sure I understood all that was going on with my car issue. They were able to identify the issue and resolve it in a timely manner. I know for a lot of car repair shops, it often takes days maybe even sometimes weeks to do a big repair. In my case, I had a semi-intense repair needed for my engine and they were able to resolve it within 2 days. As a woman, it is important to me that I am being treated fairly and with kindness when engaging in conversations and inquiries with a car repair shop. The shop was very clean which is important to me since often times, people will choose to wait in the shop why their car is being repaired or services. As stated, they were very informative, approachable, and even showed pictures displaying the issue of my car while also providing the severity of it. It's been about 3 weeks since my repair and I haven't had any issues with it since. Definitely will be my go to car repair shop if I ever run into any issues in the future.

This place saved me!!! I've gotten oil changes here and there from this shop before, but last time…read moretook my car to the dealership by my house for convenience--my mistake. They left my filter loose and so I lost all my oil and was driving without a sufficient amount in my engine for a week. I took my car in this morning and they got me in first thing and assessed my car. Found the problem and put oil in it in under 15 min--I went to pay and they told me not to worry about it. So thankful for such good people. HIGHLY recommend this place!

One star because I have to rate it. This place states that they can do emissions, they couldn't…read moreapparently only one person certified to do it and he wasn't available. Next purchases the most expensive service available and during the work , I hear banging and then several people standing around. Apparently, they couldn't get the oil filter off, and didn't have the right tool to do so. They offered to try something with no guarantee and when asked what would happen if it didn't work, I was informed that they'd have the truck towed at my expense. Upon leaving they offered an apology, but no restitution for charging me for the oil filter. Not recommended

The oil change was very thorough.All fluids with topped and the team numbers were very helpful and…read moregave more information about things that could potentially go wrong with my car to save money

This was my second visit to Pep Boys and the service there is outstanding!…read more Very efficient and pleasant experience. Such a convenient location for me too. Thanks so much!

I was supposed to get 4 new tires with alignment for $1,800 and I got the quote from store manager…read morelast Friday of May. My car supposed to be ready at 7pm, but they didn't do the alignment and They said they would do it tomorrow. I paid $1,905.46, and when I got my car, I realized they made scratches on my car 4 rims when they were installing tires. They said they would take care of it, and I told them my rims worth more than $4,000, and I don't want you to cover it with marker since I can do that at home, and I want it to get fixed professionally. I was there the day after to get my car as they told me, with fixed rims and alignment done. But I saw they covered scratches with marker, and they didn't do alignment as well. I told them I didn't want you to cover scratches with marker, so why did you do it? They said we didn't do scratches to the rims!!!! It's ridiculous. I can't believe. And about the alignment, they said your car is too big, and we can't do alignment for it, and when I asked them to return my money back for alignment, they didn't accept it!!! I really didn't expect these unprofessional manners and unprofessional job from them. I already emailed to headquarter twice but I didn't get any help and they just emailed me back Please know that we've updated your Case...........and have escalated it to our Field Leadership Team for further review and action. Just stay away from them.