We went in as we have many times before. We have always been met with friendly associates. This time it was a younger male who acted like a manager. He was very abrasive in his tone with everyone, walking around the store with his arms behind his back, which I call "lurking". Not friendly and not very helpful. I saw a necklace on display I was interested in. It was like $19 or something. Then after admiring it and deciding to get it, he piped up and said "that price is just for the chain you know, not for the pendant. The pendant is $60." Well you could have spoken to me more quietly, you also could have told me that from the beginning when I was looking at it and physically examining it, and why wasn't there a tag on the pendant but there was on the chain? Not cool. Made me feel like it was a little shady. Not sure if I'll be back. read more