A great experience; fast turnaround on diagnosis with options for going forward. Mikael's service…read moresaved me significant money.

NOTE: The store location is permanently closed!!!…read more Contact the owner directly to see if he will repair something from his home in Newton. He is working on a radio for my husband now. The email on his website is still correct.

Great service on my 1975 pioneer. Thanks Fast service on this unit. Well respected serviceread more

Held my turntables for 2 months then tells me that they might not even be able to fix it. If you…read morewant something fixed in a timely manner don't come here

I highly recommend Thornton Electronics as the owner Ryan cares about customer service and provided…read moreexcellent repair work. He was prompt, courteous and neat. His communication about arrival and pricing was on point.

Beware! UNPROFESSIONAL, INEXPERIENCED, and FRAUDULENT. Do not use Thornton Electronics Repair LLC…read more I highly suggest finding a different, more reputable repair company. My family and I contacted Thornton Electronics to repair a refrigerator for my elderly parents (70+). Ryan responded and scheduled a consultation. Upon inspection, he stated that the fridge was not getting cold because the control board was not working and that replacing it would resolve the issue. Ryan provided no timeline for when the part would arrive or be replaced. After three weeks of waiting and several follow-up phone calls, Ryan returned and installed the control board. After paying a hefty sum of over $300 for the consultation, a used part, and labor, Ryan said the refrigerator would take 24 hours to get cold again. When the refrigerator did not get cold after 24 hours, we contacted Ryan again, who stated there must be a problem with the compressor. He told us he would order a new compressor and come install it for an additional $400. We hesitated on spending the additional money, but Ryan assured us that this would fix the problem. Ryan arrived onsite, replaced the compressor for the additional $400, and said the refrigerator would work in 24 hours. Once again, 24 hours passed, and the refrigerator did not work. After spending $700 on repairs--half the cost of a new refrigerator--we still did not have a working appliance. Ryan assured us he would file an insurance claim, and that they would cover the cost of a replacement refrigerator because he was unable to fix it. After several weeks of contacting Ryan and his insurance company, we found out that his insurance would not cover any of the repair, labor, or replacement costs. We asked Ryan to return or take the parts back for a refund and keep the cost of labor, but he refused. Ryan took complete advantage of elderly people who live on a fixed income. He took over $700 for a repair he could not complete and made no effort to correct the situation. UNPROFESSIONAL, INEXPERIENCED, and FRAUDULENT are the words I would use to describe Thornton Electronics LLC. Consumers, beware!

Exceptional service!…read more I was looking for a trusted, local luthier who would be both easy to work with and deliver honest, quality work at a reasonable price. I wrote off someplace like GC, knowing this wasn't their core business and unwilling to risk the higher probability of landing with a relatively unskilled tech who may only know the very basics of setup. Frankly, I didn't know if my guitar would need more than that but I wasn't going to find out the hard way, wasting my time and money or getting back a guitar that either wasn't fixed or wasn't fixed properly. I came across Kevin Chubbuck Guitars by phoning another local luthier, one who services/repairs acoustics and principally produces high-end handmade custom built acoustic guitars. He highly recommended Kevin, as a former employee who did fine work and one who had since moved on to further hone his craft before setting up his own shop and line of custom-built guitars. After a couple of email exchanges and a phone call to Kevin, I was convinced he was who I was looking for. After a quick review of my guitar, I was given a thorough walk through of the steps he was going to take to fully diagnose and correct the reported issue and explained the possible causes for it. Kevin even demonstrated how he was going to do the work with some of the tools he was going to use and why. Very reassuring and, for me, a worthwhile education. I really appreciated that level of detail. This wasn't just a drop-off, sign here, and see you in a week deal. It was engaging and very customer focused. I left Kevin's shop with complete confidence in his abilities and knowledge that I had found someone who was easy to work with and solely interested in doing only high quality work on anything he puts his hands to, be it an expertly crafted handmade guitar or a lowly setup on a Les Paul Studio. The work was done quickly and the type of corrective action that needed to be done was confirmation for me that I came to the right place. The price? Exceptional and no more than a routine setup would have been, despite the labor required to fix the underlying problems that would have prevented a proper setup. I found the entire experience a pleasure, I got to know Kevin a bit on a personal level, and he made me feel like I was his best customer despite being a new customer with a relatively simple and inexpensive scope of work. I would highly recommend Kevin to anyone looking for a genuinely nice, honest, knowledgeable, highly skilled and easy to work with luthier. Check out his site, his work, and be confident that he can take good care of your gear, regardless of the complexity of the work required.

This is my new go to Luthier. Excellent service. Fast turn around. Not only did he adjust my…read moreguitar but explained what he was doing and why. Extremely knowledgeable and dedicated. I can not say enough great things about my experience here!

James the owner is a peach! We rented a baby grand from East Cambridge Piano for a fundraiser…read moreconcert and needed him to tune a second piano. He came in with the best price and the bonus was that he knew the guys at the venue we were using and was able to coordinate timing with them. Yay! I definitely recommend him for your piano needs. Plus he is a Berklee grad!

An electric piano we use for our church services had a key that started sticking. East Cambridge…read morewas the second place I called, recommended by another shop who didn't really want to look at it. I almost tried to take it apart myself after watching YouTube videos that said it's usually just dust inside, but I'm really glad I didn't. James knew immediately what the problem was just by looking at the keyboard before taking it apart (he could see a slightly bigger gap between that key and the next; something I couldn't see even when he pointed it out). He took it apart and showed me a crack in the key in question. He replaced the key while I waited and it was good as new. It was a very reasonable price as well. He also met me downstairs at the loading dock with a cart and we rode up on the freight elevator. I now have a go-to place if we ever need another repair. Incidentally, he said he sometimes gets people who bring him a box of parts because they took their piano apart after watching YouTube but couldn't fix it or put it back together. James said the problem is hardly ever dust.

Excellent service and very professional. I appreciated how he explained things and provided…read morereasonable options.

Non working pc. Paid $176. for diagnostic, replacement power supply (original tested and working)…read more Wakefield Computer Hospital was unable to repair...

iPad took an unfortunate tumble and the screen cracked on the bottom... Went to Fix 'N Repair's…read morewebsite and reached out for a quote. The process was super easy; complete the form by selecting the repair option (more on that to come), what device you have, what is wrong with it, your contact information, and how you'd like to be contacted. The repair options are to either visit the store or a come-to-you service which is unique, convenient, and a great option that sets them apart from other companies. And the at your door service does not have any hidden or extra fees! They are very responsive and quick to get in touch once you submit the form. I reached out during business hours and got a response immediately! I really liked that they asked how to contact - via call, text, or email. I needed my iPad, 9th gen fixed. It was quoted at $119 (+tax). I opted for the come to you service. It said online they have a van and do the repairs that way, however they reached out to see if I was okay with a pick up/drop off instead. That made no difference to me. They were very communicative throughout the process. It was very easy to schedule an appointment and I was able to have them complete repairs the next day! They did a great job with the repair - it looks brand new and you can't tell that there was an accident in the first place! They also asked if I wanted to add a screen protector which I appreciated as I would prefer not to break my screen again. They charged $20 for the protector and application, which I thought was reasonable and worth it for me not to have to mess with putting it on myself. Since I had a case already, I did not need one but they sell cases and accessories too. I highly recommend checking out Fix 'N Repair if you are in Wakefield or surrounding towns. Again, it was super quick and easy, great service, and a job well done!!

Nice folks and convenient. I called around to a few places and their pricing was in the middle,…read moresomeone else was $35 more and someone else was $30 less to replace a battery in an old MacBook Pro. I ended up using them since they were convenient. The part was in the next day and they had the battery replaced quickly (laptop was available for pickup in less than a couple hours).

Terrific service. Dave came quickly after my call, diagnosed the problem with our Pioneer plasma…read moreTV, gave me a reasonable quote for the work, and performed the work carefully and professionally. It was an excellent experience and I would highly recommend Advanced TV based on my experience.

Terrible service. I called the place a few times. The owner/tech finally called back and spoke to…read morehim. He said to send him all the details of the TV via text. I texted everything to him with a follow-up or response. I will not recommend this guy. #NotAdvancedAnything