Kathryn Alice was a fantastic teacher on Love and soulmates. I found her book and it basically…read moreverbalized everything I'd already been thinking in my head. She far outshone the 'competition' in the market- 99% of love gurus are damaging, limiting and rubbish, whereas what she teaches is the complete opposite. If you have ever been damaged by rubbish like "why men love b****s", "he's just not that into you" or "get the guy", i would recommend you read Kathryn's books.
However, after so many years of following KA, I had an offputting and negative experience with the online business. I did an online course with Alice, asked for a refund (course was advertised with a 30 day risk-free guarantee. I wasn't actually going to sign up, because I felt I'd done so much work already, both with her previous courses, books and also stuff with Sondra Ray, etc.) The response from her assistant was hostile, irrelevant, unprofessional and tbh downright bizarre. For me, it was supposed to be a purely business transaction - I don't appreciate it being taken personally and trying to be made into something more than it was. She said I needed to discuss with Kathryn my reasons for wanting a refund on a phonecall. I was fine to do this. But the part that bothered me is when she then pointed out that I had already done 20 free classes with KA, a phone session and she can imagine a course or two before, so I shouldn't want to cancel as I clearly do enjoy Kathryn's work, and that I hadn't done the work so my reason for wanting to cancel was my resistance. I have done 6 courses before, a mini phone session included as a bonus with one of them, and tbh I have no idea how many free classes I took, I'm surprised it was as many as 20, but anyhow I fail to see how it's relevant. A customer is still entitled to change mind about a product, especially if it was specifically advertised with a 30 day money back guarantee. I wouldn't have signed up if I didn't have that reassurance, but at 5 minutes to midnight I got a final sales call email adding the guarantee with the course, so I decided to sign up as there was no risk. Otherwise I would have just left it). There was nothing inherently wrong with the course I wanted to cancel at all, it was actually probably quite good if I hadn't have already done the other 6 courses already, and read all the books. Basically I'd already done so much by that point that when I went through the course, I no longer felt it was a match to where I am at now, as I grew through the work I'd already done. Which is actually a good thing. Another thing was that it became clear KA was working with online dating now, which was deeply disappointing as one of the reasons I used to gel so much with her work is that she didn't entertain that nonsense. But now, because of audience demand (whereas before she didn't give into them, instead teaching them to focus on their social skills) she yielded and I felt it diluted the quality of the work.
I did get a refund in the end via credit card dispute, because my repeated emails to set up a call with KA went ignored for so long. The credit card chargeback was a long, drawn out and stressful process which involved sending my bank emails between me and KA/assistant, containing private details about my personal life. Embarrassing.
It's a shame because till this I really enjoyed KA's work especially her books. Her teachings really did benefit over the years. I don't even know if it was her or just her assistant. It might not even be her fault, who knows? But either way, it was clearly an ending. I did see somewhere that she'd had a serious bereavement that year, so maybe that was why it was handled the way it was. Grief is horrible to experience, and with some people can make you handle people differently and behave in ways you normally would never dream of. So I do feel bad for her, of course. I'll always be grateful for the healing I did before this with the help of her books and one of the audios, but things happen for a reason and even with the best mentors a lot of the time something will happen to break the relation so it can't continue, because you're meant to move on to your next lessons.
