I have spoken with Candy many times and she has always been very kind, informative, helpful and…read moreknowledgeable. I love having her as the manager. Thank you Candy for all your help!

NOT DISABILITY FRIENDLY. I am a regular visitor at The…read moreVine, unfortunately. I have had regular issues with Vine maintenance golf carts taking up disabled parking stalls and loading zones. They have even parked in ways that have blocked me from entering my vehicle multiple times. When I bring this up to office staff it is dismissed. When it finally got to Candy's attention she called me entitled and told me to shut up. I am luck enough that despite being disabled and needing handicap parking, I can still wiggle into my driver's seat through my passenger door. Imagine if I was wheelchair dependent. These are life disrupting issues being dismissed as entitlement from staff. That is unacceptable.

Place is nice.. they need to clean up the walls. They do it seasonal I believe . The girls in the…read moreoffice are nice but one of the females.. She def has attitude.. but only down fall .. The fees.. your rent can be 1695 but by the time you pay for trash water and if you want a garage it's about 65 bucks extra You're paying a little over 2,000 dollars.. it's def not worth it .. You can find something cheaper bigger and nicer

Unbelievable! The management company, AMC would rather offer to let you out of your lease than…read moreclean or repair an apartment. That is until you actually ask to be let out of the lease then they have a complete lapse of memory. Our unit was in such bad shape that it felt like an insult. There is still a window leak which has not been repaired. The management team is incredibly thin skinned, childish and unprofessional. I'm still completely flabbergasted by their behavior. When people at the city call this management company "dirt bags", you know you're in a bad situation. They have absolutely no interest in the property. They would let the buildings crumble into the ground if they could still lease units. They have even less interest in the tenants and having the occasional sugary treat social just doesn't cut it. This is our second experience with AMC. I wish we had caught this important relationship with the property before we leased. We have found Utah - anywhere in Utah a less than ideal place to rent but I just can't get my head around this place. It's an exception even for Utah!

Based on the reviews, it appears this apartment complex hasn't always had the best people working…read morefor them. However my personal experience with the existing staff has been great! They've answered all my questions and got me and my wife approved quickly. The amenities make me feel like I am apart of some country club. Classy place.

I've lived here 2 months and the apartment and amenities are great ! Front desk is very helpful and…read moremaintenance is great too !

I decided to sell my condo in North Orem recently and diligently researched active 55 and up…read moreapartment complexes in Utah Valley and Heber. I only found four that were NOT assisted living and did NOT feed you any meals (things I don't need yet and quite frankly, couldn't afford) but welcomed my little Pom/Chi dog with open arms. I only found one that gave me my very own covered parking spot not too far from my room at no extra charge and had a luxurious lawn with a lovely dog park and pool and a hot tub. I was also thrilled that the entryway and large inside community rooms were kept so beautifully and there was a baby grand piano I can play. When I moved in, I found out that complex I now call home is what residents lovingly dubbed "The Villas". I also love, love, love the Humanitarian projects our community helps with, the pot luck dinners each month, the beautiful library, the movies, exercise classes and games we share. It is like having our own little Senior Center right here at our house with no extra charge. But the very best part of all was the thing that none of the other three have or will ever have and that is two sweet ladies in management who love and care about each and every one of us (you can feel it) and help us as much as they possibly can to have a great experience here and make our lives a lot easier. You should look into it. We would love to have you at the Villas too.

I really appreciate how helpful and nice Anita and Michelle are. They are happy to help me with…read moreany questions or concerns I have. This is such a nice well kept place.

always so kind and professional! I am super grateful to be at a place that hires amazing talentread more

The hot tub in my building has been under "repairs" for about 4 years. Haven't seen anyone work on…read moreit in at least 2 years. The pipes from the sinks in the apartment grow mold every few days. The washer smells like rotten eggs on a weekly basis. When I leave for work at 5am, there's puddles in the stairwell from the terrible plumbing they have here. I haven't seen housekeeping vacuum the hall through my Vivint camera in months! The walls are paper thin. You can hear your neighbors listen to music in the middle of the night. The windows let the heat and the cold in. In 2026, I've had 3 packages stolen and no one gives a care in the world. The carpets are full of dog pee stains. The housekeeper picks arguments with random residents on a regular basis. The maintenance staff are actually pretty good, this is why I only give one star, because they're about the only good thing they have left. I'm sure they'll declare war now I'm with this review. But after being here since 2021, it's safe to say I'm leaving this thoroughly trashed building.

Place sucks guys. I've been there for 9 months and my lease was for a year and they went through 5…read moreproperty managers through that time . I moved out in May and my lease wasn't up till August and I still haven't received my deposit. I called to ask about it and I was told that the new property manager hasn't got to our building but yet they decided to "repaint" aka manager special and put in new carpet already? Crazy how they expect rent on time but I can't expect my deposit back on time? The apartment itself was okay the repaint is crazy and the carpet installment was booty.

They have a ride front desk lady and they don't do their services good and make you pay a big bill…read moreif u pay your rent a little bit late but the maintenance is helpful especially the one who speak Spanish

LOVE LOVE LOVE ARZA. Their team is so amazing! they're all so friendly and help us with everything…read morewe need! They work hard and you see it in the apartments and service everyday!!

I think their communication skills suck. Don't let the nice pool fool you. It's falling apart on…read morethe inside. It's gross ! People are rude. Residents are mean. Everything is gross. Having to break my contract a month early! They are disgusting human beings who will gouge you any way they can ! Gross. Don't live here unless you have to!

WE LOVE RIVULET. Mason the manager has done an amazing job and continues to do so. Their team is so…read morefriendly and willing to help. We love the location too!

I lived here for approximately three years, and in that time, this complex went through four…read moredifferent management. The chaos caused by this turnover is evident in every aspect of the resident experience. While the rent may be lower, you absolutely get what you pay for--and often, less. 1. Immediate and Severe Safety Concerns: The management's complete lack of action regarding severe resident disputes is alarming. * Assault and Threats: My spouse was physically assaulted and threatened multiple times by other residents. We witnessed instances of neighbors attempting to run over residents they disliked with their car. These serious incidents were reported, and the management consistently failed to take any effective action. * Neighbor Issues: It took a two-year process to finally get an annoying, disruptive neighbor evicted who repeatedly broke their lease and engaged in confrontational behavior. * Pet Safety: Due to a lack of enforcement, our dogs were attacked by pets who were not properly controlled. 2. Complete Financial Dishonesty & Move-Out Charges: The move-out process revealed a disturbing level of financial and operational dishonesty. * Security Deposit Fraud: When we moved units midway through our lease, we were explicitly told (and have documented email proof) that our initial security deposit was being transferred to the new unit. Upon moving out, we were suddenly told the deposit was used for "other things" and we had no deposit for the second unit, despite never being asked to pay a new one. * Unjustified Cleaning Fees: We spent six hours deep-cleaning the apartment, following the move-out checklist, and documented the clean unit with detailed photo and video proof. The manager, Mason, stated during the walkthrough that only minor cleaning was needed, and the price for professional cleaning would be heavily discounted. We were later charged $501.47 in move out fees. * Hidden Fees: We were charged an undisclosed $60 pet carpet cleaning fee that was never mentioned to us during the lease or move-out process even when we paid the mandatory carpet cleaning fee. 3. Management and Maintenance Failures: * Zero Accountability: With four turnovers in three years, nothing is ever correctly notated on resident accounts. New managers consistently refuse to help, claiming they "don't handle that" or blaming all problems on the previous management. * Poor Maintenance: Maintenance issues, like broken water heaters or water pressure problems, are constantly given cheap, temporary "band-aid" fixes using low-quality replacement appliances rather than permanent solutions. * Filth: The community allows dog owners to routinely neglect picking up after their pets; the grounds are often littered with dog feces. And our dogs have gotten giardia multiple times due to licking paws after walking through infected sprinkler water grass and eating grass. (Giradia is a parasite in case you are not aware) Conclusion: This apartment complex is not worth the stress, risk to safety, or financial turmoil. I would strongly advise against moving here, especially if you have pets or work from home. If you choose to, you must DOCUMENT EVERYTHING--every email, every conversation, every photo, and every payment--as the management cannot be trusted to handle resident accounts or safety issues responsibly. Also do not trust the reviews, there have been incentives in the past for a rent discount or free parking spot for a month if a review was left.

Living in ICO Mayfield apartment homes is a great experience…read more The amenities are amazing, and the staff is friendly. Repairs are addressed and completed quickly. I highly recommend living in the ICO Mayfield apartment homes in Pleasant Grove!

As far as apartment living goes this is definitely one of the better experiences I've had, but here…read moreare some things I wish I had known and been able to consider before moving in: In the walk-through where they show you a model apartment so you can get a feel for it, they make sure to hammer in just how sound-proof the apartments are, going so far as to show a probably bogus techy science demonstration about the type of insulation they use and how it's sooooo quiet. I would agree that that applies to neighbors for the most part. Have had only a few issues with hearing neighbors. However, MAKE SURE to ask and check out WHICH apartment you will be signing a contract for, bc they did not show us our exact apartment. If they had, we would have seen that it is RIGHT next to both a dog park and an elementary school. I assure you, I can hear them both very clearly all day. I just think it's a little manipulative and dishonest to really make a point about how quiet the apartments are and how you can't hear anything, only for them to not tell you about some really big noise making factors in the vicinity. They also do 6+ hours of lawn maintenance (6 continuous hours of lawn mowing, leaf blowing, etc) every single week on Mondays, sometimes starting as early as 7am. When I asked if that length of time was really necessary, they said it was. You also get to practice what it feels like having a HOA without actually owning a home. They are pretty strict about what decorations you can and can't have and will fine you if you don't clean up your halloween decorations in time, for example. To be fair, this is something we knew about and considered before signing the contract, some of it is reasonable, but some of it feels pretty ridiculous. The apartments themselves are nice, the gym is good, and the hot tub and pool are greatly appreciated amenities. And I will say they are quick to respond about maintenance issues. Just be sure to take into account all the little things that they're not upselling you on.