Worst haircut EVER.... a new graduate of beauty school... didn't listen to what I wanted... tried to shave my head... took forever. It took 3 months to grow out the disaster she left me with. The salon is dark and filthy and stained and dirty towels being reused. No one should go here. The people were quite unfriendly. It was disappointing. read more

Was so impressed by the hair cut I received when I got my hair cut at the 9 Salon. And I love the hair products they sold me to do my hair with. Thank you for making my trip so much easier read more

Payton was awesome! She took time to listen to what I wanted. I left with hair that looked like the pictures I took in...that never happens! She gave me great advice for my hair type as far as how to make the color last longer, how to get the curls I desired, and did it all with an infectious, fun attitude . Great job, Payton, and great salon, Angel! For 3 years I've been driving back over to the valley for my hair, and you ladies went above & beyond with service & satisfaction. See you next time! (love the Kevin Murphy products!) Kim read more

I tried two of the three stylists and was so sadly disappointed each time. Neither one seemed to really take pride in their work, and the second one wasn't able to calculate the color correctly, so I now have very pretty but very pink roots. They each seemed to be much more interested in their phones than their work, and the place is messy and dirty. Getting my hair colored/styled is an expensive treat for me, and I want to at least feel that my patronage is important to them. read more

I tried this salon and got one of the worst haircuts of my life. I made an appointment with Shania. I asked for shaping and she took off 3 inches without even checking with me even after I told her my biggest concern was having my hair chopped off. The layering was horrible and left my hair is uneven chunks. I had to go to another salon to fix what they could and the new stylist said it was one of the worst layering jobs she had seen. There is no growing my hair back quickly but I will never go back here and really suggest you stay away. read more

Shania is SOOO bad. Please DO NOT go to this salon. First off, she's very unprofessional. Gives off an "I don't want to be here" vibe. I asked for an all over color, got home, and Im still washing out the dye. Secondly, has no idea how to cut hair. Never once did she ask where i part it and didn't check to see if both sides were even. She just started chopping right after dying my hair. OH AND I told her I wanted one inch off, and she was chopping at least three inches and kept saying "it looks like I'm chopping a lot but I'm really not." And I just anxiously laughed. Like what is wrong with you???? My jaw dropped and I was panicking. My hair part was all jacked up, and she was just freaking chopping away. I'm in utter shock at how GOD AWFUL my hair is. This woman needs a serious wake up call. You cannot treat your customers this way. And by looking at previous reviews, it seems like she is doing this to all of her customers!! That's so not okay!! I will never ever return here and will be spreading the word to my Redmond and bend friends. This place will not be getting service. Sorry not sorry. And this salon will definitely get sued for keeping this stylist on for having a history like she does! She's doing the same thing to all of her customers! What do you expect? read more

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Stopped by here for a quick trim before ending my visit to Redmond. It was easy to schedule a last minute appointment. The haircut itself is good- just trimming the ends and the stylist (Shania) didn't cut it too short. The environment needs some improvement but you get what you pay for and 40 bucks for a haircut isn't too pricey like some other salons. But didn't really get the pampered salon experience (atmosphere, good head massage when getting washed etc). read more

This salon is absolutely fantastic! Rachel is the most professional and talented hairdresser. I went in with a basic idea of what I wanted and she took that and went with it. I've never been happier with my hair! I also love her booking reminders, sent to your phone. Life is busy and it's easy to forget appointments, so this was a huge plus! read more

Fir time here. None of the people on their website were there. girls were nice but went in for color/highlights. Didn't get at all what I asked for and it cost me with there added on tip $160.00 I won't go back read more

I just moved to the area and was so pleased to find this cool place. They worked hard to get me into the busy schedule and set me up for every three weeks. Quality products and skilled, friendly staff we keep me coming back! read more

Wow! I have been with Rachel for 9 years, and she is truly incredible in every way. But she has moved from the area so I decided to schedule with Chelsea and she did an AMAZING job with my hair- and I have a lot of hair! I was so sad to see Rachel go but I am so happy to have found Chelsea in the very same salon. Simply outstanding stylist and service. HIGHLY RECOMMEND! Thank-you Chelsea! read more

After retiring here from Texas in 2017, I bounced around trying to find a good stylist with an imagination that I fit with well. No luck. Then COVID hits. I started looking like a living Woodstock relic. Then, when salons could open, I found The 9 Salon. And without knowing any more, I asked for an appointment with Stacey. Good Lord. Friendly, easy-going, professional, and one hell of a good stylist. I hit the jackpot. I looked great (to me) when she finished and knew I found the place and the person. Stacey's done my hair 4 times since, and now she's making appointments for me monthly. I highly recommend The 9 Salon and the stylist staff. read more

Stacey did a great job of cutting my hair just as I wanted with a precision cut. She also managed to be very pleasant while concentrating on doing the job. After such a long time without attention, my hair is so happy now, and me too! read more

This salon is my favorite!! The warm and welcoming environment is home to the most talented and professional hairdressers. I am absolutely impressed each time I go with the high end, quality products used, and the wealth of knowledge that Rachel has. She was trained at one of the best schools in the country, and it's evidenced each time I go in the way she confidently knows just what to do to make my hair feel it's best. I love the end result every time! What a beautiful person she is inside and out, she has the highest talent and ability, and still chooses to keep her prices reasonable- what a rock star! Love this salon! read more

I made an appointment with Chelsea for a root touchup and a cut. She gave me a great cut and my color looks great. Price was what I expected ($90) and I am glad I found Salon 9 and Chelsea. I am a full time RVer so I am always having to try a new stylist wherever I go. I have. Regular stylist in AZ where I stay for the winter but summers I'm always in a different location. I'll be going back again before I leave for Florence, OR at the end of the month. read more

After driving to Bend for 13 years to get my hair done I decided it was time to stay in Redmond. How fortunate I was to find Rachel!!! Rachel is very caring and professional. She never cancels and is always in a positive mood. And the most important part my hair has NEVER looked better!! read more

Love this place! Angel is wonderful and the other ladies there are super friendly... I have always felt like I get what I want and that my hair dresser listens to me. I love going in and always leave happy. I will never go anywhere else! read more

My daughter went to get her hair cut here. She was very uncomfortable because none of the stylists were wearing masks. During this time, this should not happen. The stylist was in a hurry to leave, so did not straighten or style her hair. For $40 this should be a given. read more

Love this place and am happy with the quality and care of service I get here and I don't believe they deserve a 1 star review because a customer is upset over a mask. I've read information sharing the hazards of wearing masks long term. And we certainly shouldn't expect employees to wear them eight hours a day. So please stop letting so much fear divide us. read more

I see Chelsea and she is amazing! I feel laid back and comfortable while I am there. Can't wait for my next appointment :)

Rachel is a fun, friendly stylist and runs a very professional salon--keeps appointments on time (no client stacking), provides expert color and cut services, and has the best staff who coordinate well with each other. The online scheduling is a big plus. read more

Rachel is absolutely fantastic. She is patient, a great listener, does exactly what I ask for and is an all around kind person. I will never go anywhere else! read more

I was new to town & needed a new salon. I saw the great reviews The 9 Salon has & gave it a shot. Chelsea is awesome. I have been dying my hair blonde for years & the color Chelsea gives me is amazing! read more

I have been going to Rachel (the owner) for two plus years now. She never makes me wait and always makes you feel like you are her only client. She always listens to me and does an excellent job on my cut and color. I had surgery on my neck and brain almost 2 years ago and not only did she help me to get my hair prepared for not being cut or dyed for a while after she helped me afterwards with my special limitations with having my hair washed etc. I feel blessed to have found her as I had been searching for a great hair salon for 4 years prior. I would highly recommend Rachel and her salon. You do want to call in advance as she books up well in advance. But she does accomodate saturday appointments. read more

Excellent salon! I decided one day I wanted to get highlights in my hair. I happened to call this place and they had a opening. I have been so happy with how my hair has been done. I see Rachel and highly recommend her although all the ladies are good!! Good prices, and they are super kind:) very highly recommend! read more

I just moved to Terrebonne from Portland so I hadn't found a stylist yet. I gave The 9 Salon a shot (based on reviews I read online, and f/ photos of the salon itself. It looked hip and cool!) and am so happy I did! Chelsea knocked it out of the park! She did exactly what I wanted and then some. She listened and made my color perfect - and my cut too. (The location is great for me too!) Thanks Chelsea! I'll definitely be back. I highly recommend that if you are reading this review, you should stop reading and just book an appointment! You won't be sorry you did. read more

Oh my goodness, I was so scared to try yet another new salon. Some of the stylists look like they practice on each others hair with different strange colors or cuts. I was so happy to walk into the salon to see Connie's smiling face. What a relief. No tattoo's, no purple hair, no piercing's. Don't get me wrong I'm sure these gals are great stylists but I really miss the nice simple sweet style of a pretty lady, but enough about that. What she did to my messed up hair was amazing. I have been floundering between stylists for a year since moving to this area. Thank goodness for Connie. This Eagle has landed., She has a client for life with me. Between her sweet, kind personality and her mad hair skills. Connie, you got it going on girl. Oh and yes, I will be bringing my husband, daughter and her family in as well. Thank you, Lezlee read more

These ladies are awesome! They are located a short distance from my house so I thought I would give them a try. I get my hair cut and colored and they do an amazing job and their prices are quite reasonable. Give them a try because you won't be disappointed! read more

Just moved from the Valley and saw the great reviews on Yelp, Chelsea was awesome!! My hair was an awful platinum yellow grey color, she added nice brown all over highlights that came out beautiful. So excited that I found such a great stylist read more

The worst haircut I have ever had. I showed Angel a picture of not only me but a sample of the style I was looking for. My hair is uneven on both sides, the sides are so short I can't even push them back and they are virtually nothing like what I asked for. I don't understand people and maybe she needs to open her ears up and listen. Just awful and she didn't even know how to hold the scissors. read more

I was in the Redmond area for a few days this week and my sister suggested I get an appointment here at her hair salon. I'm so glad she did! It was the best experience and my hair looks and feels amazing. Rachel, Angel, and Chelsea are all amazing. You can't go wrong with any of them. They also have online scheduling that you can do from their website which was really helpful. I can't wait to come back! read more