It's absolutely a wonderful place to live...we've been here almost 4 years now and it's our home…read morenow...we've wouldn't want to live anywhere else! Teodesa leased our apartment to use and is Ann absolute joy and aways has a smile to greet you...she is helpful in so many ways and a delight to work! Carlos is always here to help as well and I know call Modera San Pedro team my friends!

We live here and have for almost a year. No hot water for nearly a month last fall. The place is…read moretotally corporate and run absolutely horribly from the top down. Maintenance staff is by far the best part of the staff (Ovi and Ezekiel are both fantastic), but their hands are tied by the corporate finance people cutting costs everywhere, and they're understaffed. Property management and building management are ambivalent and completely impersonal. Try calling the leasing office and see how difficult it is to reach an actual human vs their awful AI answering service. See photos of our trash room on our floor which became a health and safety hazard. I did not get any adequate response from management when I brought this matter up and had to take it to the San Jose City health department. They do not care about their residents. Would not recommend moving to Modera San Pedro Square. Instead. Run. The opposite direction.

I bought my condo here in 2003 and lived here until 2008. It's such a great complex that I felt I…read morewas in a mini resort. The units are well constructed an very attractive as well. I like living in a walkable city and Paseo Plaze is short walking distance to tons of great restaurants and other amenities of downtown San Jose.

I've rented here for 6 years. The positive: Floor lay outs…read moreare great, and much better than the nearby similar condos. The parking is great, with a nice pool, hot tub and gym. The two gentlemen who take care of the property are also awesome. Its walking distance to the grocery store (which has spoiled me) and to events downtown. The negative: Expect anything you put in the gated garage to be stolen. For the HOA you don't get much of anything. There is no security guard that patrols the garage or common areas, even my cheap apartment in sunnyvale had better security. If you live on the 4th floor or above, expect to pay through the nose ($600-$800) for air conditioning. I've had a router and plasma tv fry when the AC unit broke (the unit was 98+ degrees while the outside was 74 degrees) The HOA office are surly and unresponsive. I have to go directly to the office as they seldom return phone calls or respond to email. The parking spaces are tandem to save space, and are a pain. It also boasts the slowest elevators in the world. They need a freight elevator for moving

I moved into Berkeley Square Apartments in August of 2013. From what I gathered, the apartments had…read morejust been purchased by a new owner who was renovating it. I moved into one of the newly remodeled apartments and it was the nicer than any other apartment I looked at! All hardwood floors, granite counter tops, new appliances and washer/dryer in unit. That is so hard to find in this city. And they are constantly improving. Since I moved in they have added security gates, more lighting and are upgrading apartments. The apartment manager, Vangie, is a sweetheart as well! Always has a smile on her face and a kind word to say. She really does make the apartments feel like home. And one of my favorite parts was how close to the San Jose Airport it is! I moved from Los Angeles and I am constantly flying home and the airport is literally two left turns fro the apartment. Only an $8 cab ride! I would recommend Berkeley Square to anyone moving to the San Jose Area.

After contacting a leasing agent from this complex and requesting information necessary about the…read moreapplication process and to provide a list of requirements and qualifications necessary to be eligible for possible tenancy aswell and a list of disqualifying issues in past or credit report in order to avoid throwing anymore money in the trash as many locations scam applicants out of application fees and credit checks for units they have already leased out or signed a new tenant to. Every location I have requested this information from besides this one were more than accommodating and even would provide a telephone number in which if we chose to make it easier we could call or text them directly. This unprofessional P.O.S. agent that responded to me after an obvious copy paste or automated response was initially sent to me had the nerve to cope an attitude with me when they completely ignored all my questions and requests and when I listed specific details of information I was mostly concerned about they snapped an attitude with me and told me to not apply with them or any other location as I wasn't obligated to do so and terminated the conversation with me. I have screenshots of this conversation but this app isn't allowing me to upload them for some unknown reason. Do not bother with these people because if this agent is in any which way or form a reflection of the type of professionalism you expect to face with the complex then you're wasting your time....

The apartment's new owners immediately jacked up monthly rents by @ $100.00. I fear they are trying…read moreto drive away longtime residents and seniors so they can fill the units with Silicon Valley tech yuppies. Too bad, Plum Orchard used to be consistently tenant friendly.

I have lived here 14+ yrs and I don't plan on leaving anytime soon. Over the years, it has become…read moremore and more secure. My apt is one of the older ones and if anything breaks down or is EOL, they will promptly replace it. I almost feel like I live in one of the upgraded apts because I have had my fridge, stove/oven, stove hood, disposable, kitchen faucet, leaking pipes, ceiling fan, toilet fittings, patio screen door, bedroom screen, new furnace and thermostat and popcorn ceiling removed. Jose is the nicest and knowledgeable maintenance person I have ever known. Management is awesome. The complex is well maintained, quiet and is gorgeous with tons of lush greenery and a pool. I stumbled upon this place when I was in dire need of finding a new place. Susan Thomas, Malgorzata Wright and Jose are tops! Laura H

I can't believe how unprofessional this business is. I went to their website and booked a 9:00 am…read moretour for today, which was the only time they offered. Woke up extra early on my day off and drove all the way over, making sure I arrived early to figure out where to park, etc. Was greeted by their away sign on the door saying they would return at 9:30 am. No one called or texted me to say they were running late and no one answered their phone line or the door call box. Even though their website said they should have been open at 9:00 and they also confirmed my 9:00 am appointment, it was clear they had zero intention of meeting me there since they left and put 9:30 am on the clock on the door. By the way, I also selected that I had a resident issue on the phone line and they still didn't answer, so I assume they treat their residents as poorly as their prospective residents. The complete lack of basic human decency and respect is unreal.

Do yourself a favor and look somewhere else. There are plenty of other apartments nearby in better…read moreareas at better price points (look up the street near san pedro sq). They will 100% steal your deposit because they know 99% of people don't want to deal with suing them in small claims and don't want to risk their credit. I did the final walk through with one of the staff members, he said it looked great and told me up front that they have to hire a cleaner as just standard procedure, but there was no damage to the paint and I should expect the deposit minus the cleaning fee back. Great, 21 days later, the maximum time they're allowed to wait in California, they send me a bill saying I owe them an extra 150 because they've decided to clean and paint the entire unit. I was expressly told in the final walk through that it did not need paint. For reference, I was the first person to ever live in the unit, I cooked maybe 3x a week, and I vacuumed and mopped almost every week. I asked the property manager for proof that paint was in a bad enough condition that it needed a full repaint. They took another 3 weeks to send me photos. They sent me photos of some extremely minor scuffing that would have come off with a wet napkin. And the real kicker is they weren't even pictures of my unit. They sent me some pictures but the orientations were wrong - the door and handle were on the wrong side. That was a review of the move out process really, here's an actual review of the stay: Preface this with - the maintenance staff was great, Chris was great. That's about the end of my praise. I lived here for a year, Dec 2022-Dec 2023, the stay itself was fine, not great, but fine. It was a brand new building, but there were still plenty of issues. I rented a studio apartment, just shy of $2500 with parking for 440 sqft. It was a shoebox. When it came time to resign, I actually wanted to resign, mostly because I just didn't want to move, but they raised my rent another $100 while every other apartment around it was lowering rent (a neighboring building lowered rent to $2400 for a 1 bed). They quoted "the amenities" as the reason for raising. There's a micro gym with a subscription-less peloton, okay cool, so it's a regular bike. There's a lounge area they kick you out of at 9 or 10pm. There's no pool. There's no hot tub. There's a dog washing station that everyone pays the water bill for (even if they don't have a dog). The parking situation in there was also horrible. You pay 150 a month for parking in these stacker/car elevator things. It takes 2 minutes to call your car's spot, this can be kind of annoying when everyone's trying to get to work in the morning and you're the 4th person in line. 2 minutes to call the spot, 2 minutes for them to leave, that adds up, but honestly that'd be fine if they worked 100% of the time. But in reality, they were broken all the time. The software would break and leave the stacker unusable until a tech came out to reset the system the next day. So now you can't park in the spot you pay a lot of money for. I came back from SF a few times late at night, and couldn't park, great. So they tell you to just leave your car somewhere in the garage and pray someone doesn't hit your car because its a tight space. They also do maintenance on the system to fix it every few months and ask everyone to move their cars to an outside parking lot for a few hours while they work on it. People also hit the stackers all the time - this isn't the apartments problem per se, but the garage was designed in such a way that some of the parking spots are right up against the wall or right up against a pillar. Its just bad design, and that damage meant the stackers were frequently down. Random people would always have their cars parked in the garage too during events in downtown, I'm all for not paying unnecessary parking fees, but when it blocks people who pay 150 a month + way too much rent, it gets annoying, and the apartment never did anything about it.

I want to share my experience living at the Gum Tree Apartments, where I have been a resident for…read moreover 22 years. The owners, Kim and Kenny, as well as the manager, Debbie, are incredibly kind, friendly, and always eager to help tenants in any way they can. Additionally, our maintenance man, Carlos, is highly efficient, knowledgeable, and always completes repairs in a timely manner. The complex offers a quiet living environment with great amenities, including assigned parking, surveillance cameras throughout the property, a well-maintained swimming pool, and an on-site laundry room. Management also organizes enjoyable tenant gatherings from time to time. I live in a one-bedroom apartment, which is very spacious for myself and would comfortably accommodate a couple. The property also features studio and junior apartments, making it an excellent place to live for both singles and couples.

Apartment is laid out very well, with the living room considerably more spacious than the bedroom,…read morewhich I like. Comes with a dishwasher as well. It's somewhere around 500 square feet, but feels a lot better than the last apartment I had, which was also the same size because there are no unnecessary hallways or awkward corners, making the space much more usable. I initially had an issue with the dishwasher tripping the breaker, but it was resolved quickly and hasn't happened since. Props to Debbie for the quick help!

My wife and I moved into La Mancha in 2008. We stayed in a two bedroom, two bath for a year and a…read morehalf until we had to relocate due to our jobs. La Mancha was a great place to live. The building and neighbors were generally very quiet. There's a shared pool in the middle of the complex so you might hear kids during summer afternoons. The grounds were always well kept. Landscaping was done on Friday during the work day, which might be an issue if you telecommute, but means you're coming home to a clean and quiet building. The laundry facilities were very clean. One annoyance for us was needing to remember to get quarters for the laundry room. As I've seen at other complexes, Sunday afternoons are bad for getting your laundry done. On the plus side, everyone was really respectful of personal property. I never had someone take my laundry out or steal anything. I occasionally left my apartment or car door unlocked overnight and never had problems. The interior of the apartment was very nice. Beautiful counter tops, plenty of space in the cabinets, pantry, and closets. The heater/air conditioner was in the living room so I suggest trying for an apartment closer to Hollis Ave. Our apartment was on the other side of the pool so we got the setting sun on our bedroom side, which made it really hot during the heat wave our second summer there. The first few nights we slept in the living room since the AC worked so nicely in that room. We ended up getting two cheap fans to circulate the air to the back. A blackout curtain for the back windows (or sliding glass door in our case) would've done the trick too. Parking was really good. We had two cars: at worst we had to park one on the "far side" of the lot. The only time we ever had to park a car on the street was when we invited a few people over and wanted to make sure there was room in the lot. The neighborhood was very nice. Sometimes you hear sirens since firetrucks and ambulances use San Tomas Expressway to get places, but we didn't hear normal traffic, even with our windows open. We would walk around the neighborhood and saw Campbell police cars patrolling pretty often. I don't remember any crime issues or break ins on our street. We walked to Safeway and the movie theater often since they were so close. We never felt nervous walking home, even in the middle of the night. The bus/light rail station was very convenient. I walked to the light rail a few times when my car was in the shop. The management was great to work with. We had a few maintenance issues, but they were all dealt with professionally and quickly. A perfect way to illustrate how wonderful management and maintenance were is with an example. Our worst repair issue was a clogged pipe under our bathtub that started as a slow drain. The clog happened a few months after we moved in (I don't want to suggest it was a preexisting problem). We called when the bathtub got "stuck" and started filling with water one evening. Cal, the building manager, had our on site repairman working on it in under two hours. Once he realized it was a "bad" clog, he drained the water, then called back Cal and they scheduled plumbers to come the following day. It ended up taking the professional plumbers two days to fix it, but Cal made sure they got it fixed enough for us to shower the first night they were there. After the fix, both Cal and our on site repairman checked with us a few times to make sure the plumbers had done a good job and our tub drain wasn't slowing up again. Cal even asked our opinion of the plumbers because he doesn't want to use bad contracting services. I never had to wait more than 30 minutes to get a hold of Cal with any problem or question. We had several non maintenance things (I don't remember what they were now) where I needed to get a hold of Cal. Whenever I had a question or needed something, Cal was reachable and made sure things were taken care of. We would definitely put La Mancha at the top of our list if we were to move back to the Campbell area.

We've been living here for about 3 years now and it's been pretty great! This is a small inward…read morefacing complex with about 32 units. Dallas is the one maintenance technician and he works his butt off! He's always around to answer questions, swap out a fire alarm, and anything else you need. He is very efficient, thorough and even cleans up after himself after any job. Dallas is definitely one of the big reasons we keep renewing our lease! The community redid the laundry room about a year ago or so and added a fire pit and extra furniture by the pool as well. The complex is well taken care of and always feels safe. Anytime something breaks or wears out, the management and Dallas (or any specialists) are quick to fix it. Our neighbors host barbecues, holiday events, and more! It's a very friendly place and Dallas makes it extra special.

I had a good experience with Brittany…read more The loft I was interested in was nice, and I probably would have leased that day if it weren't for the fact that there's not any elevators. I don't know how I'd get my EBike up and down flights of stairs, or if I'm having a difficult walking day or etc. I'm already so wobbly ha.

We have had a consistently clogged toilet for 3 months now and are constantly asking for…read moremaintenance to come in and unclog. There is no emergency maintenance number on the line and when trying to call the office after hours, there is no guide for emergency services and no one to reach. In addition, on the loft website for residents, the phone number is to a different property management site that could not even look our location up. I never write reviews, I too work in customer service and understand the nuisances of business, but this is the worst service I have ever received and I am over it. This is a huge inconvenience and makes living in our unit not possible. Please have emergency numbers listed on the website or an extension to reach for your tenants after hours. Thanks!