I have owned in this building since 2018. Though things were not that great in terms of management…read morewhen I first purchased my unit, things improved immediately since the new management has taken over. This is a well constructed and maintained high-rise in the heart of downtown San Jose with incredible amenities and many owners who really care about the community.

Pardon this delayed review but I guess this was sitting in my queue for 3 years! haha, but this was…read moremy experience when I was condo shopping when prices were low and there was a sales office: ------------ Originally published 01.2013 ---------------- Do NOT come here if you're the type who despise rude and bougie sales reps. I came here in December of 2012 and was looking to get into the real estate market since prices were low and I had a price range of $300K-$400K. The sales rep was a pregnant twat and was very rude. When my family and I came by, she asked what my price range was and when I through out the $350K number, she didn't seem very interested to show us the remaining units from the 9th floor and up. I was looking for something simple for just myself. A one bedroom condo with a possible den or no den. When the lady took us around, she said that a one bedroom on the 9th floor was going to run me about $415K. When my parents asked if a fridge or washer and dryer came with the unit, the lady rudely said " of course not! You'll have to buy it yourself. You NEVER get those from the developers"....Funny since we had just come from Plant 51 and they threw in a Fridge and Washer and Dryer which saves a buyer at least $2-$3K (wash and dryer and plant 51 was basic but nice...and the fridge was a french door with bottom freezer). Overall, I think of all the downtown units I've gone to, I think I've decided to buy at Plant 51. I think it's the smarter decision since whole foods will be opening and it's right next to cal trains and the alameda is having a revamp. Plus despite the safeway downstairs at the 88, it's near noisy bars and the homeless detract from the area. Trust me, I went to SJSU and lived near campus for years so I know. Plant 51 is farther away from the grossness. 1 star for location and the rude sales rep lady. Super turned off. Plant 51 however, solid 5 stars!

Jody and I had recently been on a quest for a home for nine months, and I am so excited to say Jody…read morematerialized my dream home!!! I now reside in a home that far surpassed my initial expectations. As a first-time homebuyer, I was clueless about my budget and my preferred location. Jody's expertise shone through as she walked us through everything we wanted to know... and everything we needed to know, but could not possibly anticipate. Jody connected me with an experienced lender who secured me an incredible interest rate, far lower than a first-time home buyer could otherwise anticipate. Jody did all the legwork to find potential homes and to customize an itinerary for each weekend, and dutifully drove to the south county every weekend and even some weeknights to accommodate our schedule and needs. I often felt apologetic for having so many questions, for having so many past due revelations (revelations of information she had tried to impress upon me previously). Every time I told her how sorry I was for waffling and changing directions, she would laughingly wave my apologies away and tell me that "it's all part of the process." She told me the process must evolve on it's own time, as we move through the different steps, and come to realize certain truths. The entire process is fundamental in home buyer decision-making but there are lots of twists and turns along the way. Without Jody as our loyal sherpa, we likely would have fallen off a cliff at some point. Jody was always available, responded immediately and with sincere enthusiasm. I came to understand that Jody was not simply making a sale. The most important aspect to her was to find a well-built, well-maintained home that met all our essential needs and fell within our budget. Easier said than done! I just have to say, tackling home-buying in the Bay Area is not for the meek. As I witnessed Jody work her magic day by day, the word that kept coming to mind when discussing her aptitude and knowledge was "subject matter expert." In stark contrast to a shocking number of real estate agents I encountered in other contexts- let me just say that in the world of Bay Area real estate, I knew I would want to use a reputable agent and agency, such as Jody Rossi and Upswing. In my limited experience with sellers (who also acted as real estate agents, in some instances...) I was shocked to witness them struggling to answer simple questions, fundamental to real estate practice, such as knowing the percentage their HOA is funded, etc.. In some cases, sellers seemingly obscured the truth about damages, necessary repairs, and lied about other offers in hand, all in an attempt to make a quick sale. Jody has a knack for zeroing in on the minute details, digging through disclosures and pointing out exactly what the key issues are at hand and breaking everything down for us to understand. I tried to read through them myself and I went cross-eyed. I felt at ease knowing she was on the case, every time. She's amazing! Jody showed us properties that met every requirement we put forth, which was not easy within our budget. The ace in the hole was an amazing single-family home in Gilroy. I never imagined such a dream could come true. We submitted an offer on our first house and braced ourselves for the worst - but to our surprise, we got it! The reason we got it is that Jody knew precisely how to articulate an attractive counteroffer to secure the home. Her warm personality, clear communication and comprehensive experience and expertise were absolutely essential in tying all the necessary components together. Jody's professionalism and her extensive knowledge of the South Bay were instrumental in making the process seamless. From reviewing inspection reports and disclosures to navigating the overwhelming closing process, Jody's guidance was pivotal and extremely impressive. I am absolutely in love with my new home, thank you so much, Jody!!! It was a lot of fun driving around and seeing properties together each weekend, because aside from everything I have said above, Jody is a blast to hang out with. I recommend Jody Rossi to anyone who is looking to buy a home! :)

Tony Sum is superb. I highly recommend Tony Sum to anyone who needs to buy or purchase or sell a…read morehouse fast in the Downtown of San Jose, CA in the Silicone Valley. Tony Sum is a 5/5 Stars Realtor Professional. He is one of the best real estate agent I have hired in the San Jose Silicone Valley. He is a professional who has the legitimate experience in selling and purchasing houses. He has a great communicative personality and he is 100% the best real estate agent whom has helped me sell my house successfully. I loved it when Tony Sum helped me got a buyer really quick. He was able to sell my house above asking price less than two weeks. Thus, Tony Sum is a true realtor professional who have represented me well. Thank you for being the best San Jose Silicone Valley real estate agent to me.

We have lived here 13 years now, and our experience continues to be excellent. I have seen my kids…read moregrow up and go through school here. My family and I have always been taken care of. Our apartment has become out home. This is a great place to live. It is quiet and beautiful.

My mom lives here and she loves it. Staff is cery accomodating and this place is very safe and…read moreclean all around.

I can't believe how unprofessional this business is. I went to their website and booked a 9:00 am…read moretour for today, which was the only time they offered. Woke up extra early on my day off and drove all the way over, making sure I arrived early to figure out where to park, etc. Was greeted by their away sign on the door saying they would return at 9:30 am. No one called or texted me to say they were running late and no one answered their phone line or the door call box. Even though their website said they should have been open at 9:00 and they also confirmed my 9:00 am appointment, it was clear they had zero intention of meeting me there since they left and put 9:30 am on the clock on the door. By the way, I also selected that I had a resident issue on the phone line and they still didn't answer, so I assume they treat their residents as poorly as their prospective residents. The complete lack of basic human decency and respect is unreal.

Do yourself a favor and look somewhere else. There are plenty of other apartments nearby in better…read moreareas at better price points (look up the street near san pedro sq). They will 100% steal your deposit because they know 99% of people don't want to deal with suing them in small claims and don't want to risk their credit. I did the final walk through with one of the staff members, he said it looked great and told me up front that they have to hire a cleaner as just standard procedure, but there was no damage to the paint and I should expect the deposit minus the cleaning fee back. Great, 21 days later, the maximum time they're allowed to wait in California, they send me a bill saying I owe them an extra 150 because they've decided to clean and paint the entire unit. I was expressly told in the final walk through that it did not need paint. For reference, I was the first person to ever live in the unit, I cooked maybe 3x a week, and I vacuumed and mopped almost every week. I asked the property manager for proof that paint was in a bad enough condition that it needed a full repaint. They took another 3 weeks to send me photos. They sent me photos of some extremely minor scuffing that would have come off with a wet napkin. And the real kicker is they weren't even pictures of my unit. They sent me some pictures but the orientations were wrong - the door and handle were on the wrong side. That was a review of the move out process really, here's an actual review of the stay: Preface this with - the maintenance staff was great, Chris was great. That's about the end of my praise. I lived here for a year, Dec 2022-Dec 2023, the stay itself was fine, not great, but fine. It was a brand new building, but there were still plenty of issues. I rented a studio apartment, just shy of $2500 with parking for 440 sqft. It was a shoebox. When it came time to resign, I actually wanted to resign, mostly because I just didn't want to move, but they raised my rent another $100 while every other apartment around it was lowering rent (a neighboring building lowered rent to $2400 for a 1 bed). They quoted "the amenities" as the reason for raising. There's a micro gym with a subscription-less peloton, okay cool, so it's a regular bike. There's a lounge area they kick you out of at 9 or 10pm. There's no pool. There's no hot tub. There's a dog washing station that everyone pays the water bill for (even if they don't have a dog). The parking situation in there was also horrible. You pay 150 a month for parking in these stacker/car elevator things. It takes 2 minutes to call your car's spot, this can be kind of annoying when everyone's trying to get to work in the morning and you're the 4th person in line. 2 minutes to call the spot, 2 minutes for them to leave, that adds up, but honestly that'd be fine if they worked 100% of the time. But in reality, they were broken all the time. The software would break and leave the stacker unusable until a tech came out to reset the system the next day. So now you can't park in the spot you pay a lot of money for. I came back from SF a few times late at night, and couldn't park, great. So they tell you to just leave your car somewhere in the garage and pray someone doesn't hit your car because its a tight space. They also do maintenance on the system to fix it every few months and ask everyone to move their cars to an outside parking lot for a few hours while they work on it. People also hit the stackers all the time - this isn't the apartments problem per se, but the garage was designed in such a way that some of the parking spots are right up against the wall or right up against a pillar. Its just bad design, and that damage meant the stackers were frequently down. Random people would always have their cars parked in the garage too during events in downtown, I'm all for not paying unnecessary parking fees, but when it blocks people who pay 150 a month + way too much rent, it gets annoying, and the apartment never did anything about it.

Bekah did my tour and did an awesome job! She was friendly and professional and personable. While…read morethe price-point is a bit higher for comparable properties, the amenities, environment, and friendly staff definitely make up for it. I did decide to purse a rental and moving in soon. Thank you Bekah!

I had a very concerning experience with management and maintenance. While I was home alone,…read moremaintenance unlocked and entered my apartment without notice. They knocked and then used a master key to open my door and step inside. I had not requested maintenance and received no 24-hour notice. After entering, they told me they were conducting a move-out inspection, but I am not moving out. This means they unlocked and entered my home by mistake, which is extremely alarming and a serious privacy and safety concern. Being home alone when someone unexpectedly unlocks and enters your apartment is frightening. This shows poor procedures and lack of verification before entering residents' homes. Mistakes happen, but entering the wrong unit without notice is unacceptable. Residents should feel safe in their homes, and this experience made me question the building's safety and management practices. I hope management improves their protocols so this does not happen to anyone else.

I bought my condo here in 2003 and lived here until 2008. It's such a great complex that I felt I…read morewas in a mini resort. The units are well constructed an very attractive as well. I like living in a walkable city and Paseo Plaze is short walking distance to tons of great restaurants and other amenities of downtown San Jose.

I've rented here for 6 years. The positive: Floor lay outs…read moreare great, and much better than the nearby similar condos. The parking is great, with a nice pool, hot tub and gym. The two gentlemen who take care of the property are also awesome. Its walking distance to the grocery store (which has spoiled me) and to events downtown. The negative: Expect anything you put in the gated garage to be stolen. For the HOA you don't get much of anything. There is no security guard that patrols the garage or common areas, even my cheap apartment in sunnyvale had better security. If you live on the 4th floor or above, expect to pay through the nose ($600-$800) for air conditioning. I've had a router and plasma tv fry when the AC unit broke (the unit was 98+ degrees while the outside was 74 degrees) The HOA office are surly and unresponsive. I have to go directly to the office as they seldom return phone calls or respond to email. The parking spaces are tandem to save space, and are a pain. It also boasts the slowest elevators in the world. They need a freight elevator for moving

I can't say enough great things about Anthony Falcocchia from Robson Home Customer Care. He…read moreconsistently goes above and beyond to take care of issues with our home. What really stands out is his dedication--he personally visits to see problems firsthand, then promptly arranges repairs and coordinates timing in a way that works for us. That level of ownership makes a huge difference. Anthony truly listens to our concerns and always does his best to find a solution. Even when something falls outside of his scope, he still offers helpful suggestions and guidance, which shows how much he genuinely cares about homeowners. On top of that, he's friendly, patient, and simply a pleasure to work with. It's rare to find someone so responsive and committed to customer care. We really appreciate everything he's done for us.

Had the chance to work with some of the best people and went thru a super delightful process from…read morestart to closing our home! Even after closing they still take care of you.