I had my first appointment at Sugar Land Hair Bar for a haircut today with Ash Marie. I was greeted…read moreby another stylist when I walked in and she let me know where I could sit and wait for Ash. Once Ash was ready she introduced herself and showed me her station where I could put my purse. I then followed her to the hair wash station. Once done with my hair wash I went back to her station where we discussed what I was wanting for this haircut. She was very friendly and listened to what I was wanting and looked at my inspo pictures. She was very communicative and was letting me know what she was doing to my hair as she was cutting it. We chatted throughout the duration of my haircut. Once done she took pictures of my hair. I paid for my haircut and that was it. I was done in about a an hour. Ash did a phenomenal job with my hair! I'm super happy and highly recommend Ash!

I went to Ash Marie with fine hair and a cut that was causing me lots of styling problems. She not…read moreonly fixed the problems, she explained everything along the way and helped me understand what was making it so hard to style my hair. Ash gave me a precision cut, which is essential for fine hair. My hair looks fuller and exactly how I'd hoped. It was a great experience all around. I'll definitely be back for my next cut.

I had my make-up done and the young lady did an amazing job!! Definitely going back and I recommend…read moregoing here!!

I have now gotten a blow out for my engagement pictures, wedding shower, and baby shower. My hair…read morehas never looked so stunning and holds up amazing. I always get compliments how great my hair is. I have seen someone different every time and they are all amazing and super nice! Yesterday when I went in before my baby shower, I decided last minute to see if there was availability for make up too. It turned out fabulous as well! Highly recommend for all occasions

Love coming here to get my hair done!! The place is…read moreamazing,i love the atmosphere,the salon and the amazing staff. Each time i book an appointment to come i get so excited and the staffs are so friendly and welcoming, as soon as i am taken to get my hair done i get sat in my stylist's chairs and the first question they ask is "how do you want your hair done today" and i usually say just a normal blowout with somewhat volume and some curls at the end of my hair!

I booked 4 appointments while visiting family over the holidays; the cancellation policy says to…read morecancel at least 12 hours to avoid charges; their email to me says to call or visit website to cancel; I got sick and since it was after hours I visited the website and sent email to cancel; their email is clientservicessugarlandinfirstcolony@drybar.com. The manager refused to refund the 240 charges telling me they dont get those emails and I should have called even if they were closed. I told her the email says you can cancel through website and email goes directly to their location but she said they dont and again refused to refund the money. Very poor communication and customer service. Misleading emails. Filed with Texas Board of Cosmetology and Consumer Protection of Texas since information to consumers is misleading.

Elle is amazingggggg! She's comfortable to be around , great at colors, specialty cuts, blowouts,…read moreeverything! So worth it:)))

Went to Stephanie Solano, gave a picture of how I wanted it. I had been growing my hair for 7 years…read moreand I was afraid to cut it and I told her. I wanted just a little off. She cut off most of my hair. For no reason. It's so awful I can't wear my hair down at all. Then made me pay for it at the end, when she knew she messed up. I had to call later and complain, and the owners would not call or speak to me directly. It will take me years to grow my hair back and has completely derailed my plans.

Helen and Joanne are amazing stylists!! Both are amazing and very professional. Pricing is always…read moregood and reasonable so I always make sure to tip generously! Overall a great establishment and I will go here for many years to come!

EDITED from 1 to 4 stars: The owner, Mrs. Julia, personally…read morecalled to apologize and refunded me $30 to help rectify the situation. I was informed that the hairdressers are contracted out. Therefore, I would recommend going over pricing before sitting in a chair so you're not surprised when it's time to pay for services. I really appreciate Mrs. Julia's sincerity and customer service. ------------------- I went to this salon based off of reviews and service prices listed online. The establishment was nice and clean on the inside, there were only two hairdressers working with the rest of the chairs sitting empty. The original hairdresser I had booked with had a migraine and called out, so I was rescheduled with Helen. She cut my both children's hair. Both of my girls had trims only - maybe an inch a piece on dry, clean hair. That's it. No wash, no dry, no curl or style. Just trims. Based off the pricing online, I was expecting to pay maybe $20 per child (online said kids cuts are $13 and up). They charged me $100! For two trims! When I asked the front desk receptionist about the high prices, she verified with me that they had not received any additional services that would make the price increase that much, stated that she didn't believe the website had been updated in a while & that basically the hairdresser set those prices and there was nothing she could do about it. She was sweet and kept apologizing but I highly recommend you take your business elsewhere. The prices are outrageous and it's basically a "well, that's just how it is" attitude. I expect more out of a Sugar Land business. Very disappointed.

Excellent service and splendid conversation. Very nice and clean salon. Highly recommend to anyone!read more

Requested a look and provided a sample photo. (Instead attached photos show what I got) Initially…read moreLexi did say "let's look at the highlights and if you're not happy, we can tone them down." Not once did she say that my photo was Out of reach. NevI told her I want highlights noticeable for sure. Then Lexi stated "oh absolutely you're gonna definitely see that pop ."Once shampooed, blow dried, it was immediately obvious that my hair was not going to look even slightly close to the photo. Cora and Lexi insisted that it was beautiful, stunning, perfect, etc. etc.. L'Oreal asked what's going on. I explained the look is too dark and did not look like the photo at all. Then I noticed copper mark stain on my hair, Cora said "oh that's an easy fix" and Lexi mixed some color and try to bring the copper stain on my hair down. The owner, L'Oreal also tried to tell me that the orange /copper stain was natural. The mark was not natural. There was a hiccup somewhere in the process, but Lexi did not take ownership. At the end of the day, I wanted my hair repaired. I wanted highlights something at least slightly close to the photo I showed them. The day of my appointment, was going on three hours and I was rushed to pay my invoice and close out my tab before the services were complete. I thought that was odd, I had never done this in the past. It was very unprofessional, but in good faith I paid a total of $358.24 plus a $75 tip which was 20% of the total. Once Lexi completed my hair, she was frustrated because I felt it was still too dark and stated "I don't think you know what you want." Next morning when I woke up, I knew it was still too dark and if it was going to lighten it should've already in a day or two. So I called about 10 in the morning and spoke to the receptionist. I explained my situation and she immediately accommodate me with another appointment at 3:30 with Kat since Lexi was not scheduled to be there on Wednesday. Well when I came in Kat asked what was wrong and I was very specific as to what had happened step-by-step the day before. She gave me the impression that she understood the assignment and continued her best to correct the issue. She even went as far as doing a test foil to see just how light my hair would lighten without damage. Once that was completed, L'Oreal came out and this whole session begin. L'Oreal questioned everything that her stylist was doing and asked me to move to a different station because someone else was going to take care of me. This third stylist, I believe her name was Ashley had no idea what was actually happening. Ashley was very soft spoken, professional, demonstrated empathy throughout our whole interaction. Ashley asked me to please show her the initial photo that I had presented yesterday. I showed it to her and she explained what the necessary process would be. L'Oréal once again comes out gives Ashley a liability contract for me to sign and another invoice for an additional $300+ to correct their mistake. Please keep in mind. I had already paid the day before a total of $358.24 plus a $75 tip. This included $160 for the partial highlight, Gloss $55 which I never approved. Upon my arrival, the day of my appointment Lexi briefly mentioned a gloss and asked if I had ever had that procedure done. I clearly stated no and don't need it because 90%!of the time I wear my hair curly. No more was said about the gloss until I saw $55.00 on my invoice. I also paid $100 for women's haircut and you will see my hair before and after that does not look like $100 haircut to me. I also saw another charge that was labeled Vish for $43.24. From what I have observed, they have lots of good ratings although it's those rare few that are dismissed and are unnoticed . Please take note and be aware... Every appointment should be explained in detail as to what your expectations are, and by the stall is what is possible on their part. Additional services/product charges should be mentioned and explained before the service. A stylist time is valuable and so is yours just as valuable you are paying them for their time to do the service. Don't ever let anyone rush you and especially to pay and close out your tab before the process is complete I refused to sign the liability documents or pay the additional invoice. I never asked for a refund for my initial appointment. I was just hoping that the business would have taken accountability and make it right. The integrity of this business was definitely tested on July 15, 2025. L'Oreal (owner) do better

I love coming to New Looks for my annual haircut. This most recent time I went I just got a trim on…read moremy already long hair and it came out to about $29 including tip so a great price for a womans cut! I'm always able to just walk in and be seen immediately

Horrible, the never get me what I want and when I asked for a little bit off the sides and back…read morethey gave me a whole fade.

15 dollars for eyebrow threading and do a fair job just because I don't care if one is not so…read morealigned with the other one .. I'm a guy but yeah last time coming here since price went up

Went to Sabeenz Salon as my usual threading salon wasn't open. As someone who normally tears up…read morewhen getting my eyebrows threaded, this was the least painful threading session I think I've ever experienced. Super pleasantly surprised and service was quick and efficient. Eyebrow threading was $10 and they have punch cards!

I really enjoyed my time with Angela and Lee. They didn't have an easy task with removing the…read moreorange hue from my hair, addressing my grey roots and adding highlights/lowlights. They spent a considerable amount of time making sure it was perfect and healthy. The butterfly cut I got was great too! 10/10 service and hair color.

She did great, but for the price you could go luxury. Or maybe they charge more when they see u…read morehave nice things

Shayla is hands down the best at brunettes! My hair grows out seamlessly when she does it! Love…read morelove my hair, thank you Shayla!

I'm from out of town and I was relectant to rely on Yelp to find a great stylist but I am so happy…read moreI did. Meagahn is amazing and took such good care of me. I received a cut, color and style and now I think I need to move to Sugar Land so I can sit in Meagahn's chair again. She's amazing and her salon has the comfortable wash bowl situation going on. My neck and back were completely fine while I was sitting there and that's a HUGE perk! Thanks Meagahn!! I'll be back.