Friendly staff and excellent services. I've been a customer since 2020 and I'm always satisfied…read morewith my experience. The environment is very soothing; they offer refreshments like tea and sweets, the bathrooms are always pristine, and the massage rooms are set up nicely.

My friend and I were so excited to try this place because of the high reviews and limited places…read moreto select from in the area. We did the sauna and facials. Well needless to say, we will be on the hunt for a better spot- FOR SURE. Here's what our feedback was to the establishment since they asked, and I decided to share here in case it's helpful to anyone thinking about going here: "The overall experience was disappointing and did not meet the standards expected of a professional wellness or spa environment. The walk between buildings felt awkward and disjointed, and the areas where services were provided were visibly unclean. This immediately detracted from the sense of calm and comfort that clients typically seek when booking spa services. The sauna instructions were overly complicated and nonintuitive. Rather than supporting a seamless, stress-free experience, the setup required unnecessary effort and attention at a time when guests should be able to arrive, decompress, and enjoy the service. One of the facials was particularly concerning. The provider fell out of her chair during the session, left the room for approximately 15 minutes within the allotted service time, and complained openly about missing supplies that had not been ordered. Her presentation and behavior appeared impaired or otherwise not fully attentive, which was alarming in a setting where professionalism, focus, and client safety are expected. There were also sanitation concerns. Gloves were not worn during the sessions- in particular extractions & close facial work, which raised hygiene and safety questions. Given the nature of skincare treatments and direct contact with facial areas, adherence to clear sanitation protocols is critical. Both facials were performed below expected standards. Product application felt careless rather than intentional for both clients. Creams were applied in a manner that resulted in product entering the nostril area for both clients. In one instance, the technician had to awkwardly clean the inside of a nostril during the service, which was unexpected and uncomfortable (and something never experienced prior). In the other facial, cream entered the nostril and remained there throughout the session, creating concern about inhalation; the client ultimately had to clean it out herself after the session. This experience was distracting and far from relaxing. Additionally, massage and sculpting techniques reflected a noticeable lack of refinement and training, particularly for clients accustomed to higher-quality services. Overall, the experience lacked attentiveness, professionalism, cleanliness, and the level of care expected in a premium setting."

Came with hubby for a drop in massage. Got the deep tissue. I had Yudi and hubby for Sun…read more(spellcheck on both?). We each enjoyed our services. My husband was impressed as he normally is not with male masseuses. We didn't get the same moves/routines even though we both had the deep tissue massage so know that your masseuse may work on a specific area as needed. Mine gave a great head massage while hubby didn't get one, but his used the rails and climbed on top to go deep on my husband's tight thighs. Would return again. Thank you!

GREEDY AND UNPROFESSIONAL!…read more I've been here three times, but after my last visit, I won't be returning. I paid $80 for a 60-minute massage, which was decent but nothing special. The room was cold, and despite mentioning it, no effort was made to make me more comfortable. The biggest issue is their tipping practices. On my second visit, the staff took more money from my card than I authorized, and I had to request a refund. On my first visit, multiple staff members watched me to see how much I would tip, and on my third visit, the therapist outright demanded more than I was willing to give. I had hoped these were isolated incidents, but after checking reviews, I realized this is a pattern--they have a reputation for pressuring customers for tips. Tipping should be a choice, not an obligation. For the price, I expect better service and professionalism.

Was surprised at how this massage turned out in the end! I booked a massage for myself with the…read moreremaining ClassPass credits I had as they were about to expire. I had never heard of this place before and was in the area so it seemed convenient with late hours on a Sunday night. I made my appointment for 5 PM and walked in around 4:50 PM. A therapist came out and offer to start working on me right away, there was slight confusion as he asked me if I wanted a 45 minute service and I had to repeat that I bought a ClassPass for 60 minutes. He seemed OK with that and I told him that I really just wanted to focus on my back and feet. So he did 30 minutes on my back and 30 minutes on my feet. It's true what everyone says, this place is not fancy and it is not a spa by any means. It is one large room and everyone can see everyone else and you are completely clothed for the whole massage. Sometimes you do just want a quick fix without the frills and this exactly check that box. I will say that the place smelled like a slightly moldy basement. It wasn't strong enough to really disturb me, but it might for some that are sensitive to smells. The bed was very comfortable and I felt myself starting to relax a tiny bit one I lay down. There was also a ton of talking in the room. The 2 therapists working on other clients were having full blown conversations around me, at times animated. Since it was all in a language that I didn't understand, it luckily did not bother me much either. My therapist was fantastic and didn't talk at all which I appreciated. I only had to tell him one time to adjust the pressure and it was an excellent back massage. I could feel the knots and he gently worked through them and since I had my clothes on the pressure wasn't deep enough to make bruises, which again this might be a turn off for some. The foot massage was incredible and dare I say magical. This was the part of the massage that I relaxed so deeply and felt my anxiety slowly ebb away. I was having mild anxiety for over 24 hours and this massage helped it go away completely. There was an oil used and at the end was wiped off with some wet towels. There was a timer for you so that you knew exactly how much time was spent. The therapist was professional the whole time. I'd be back if I was in the area!

8/15/22 A sign says…read more"Appointment Required " Guess I'd better call first. Upon calling , I spoke with a guy with better English than some native speakers. Although he did sound a bit nervous on the phone, I learned the women therapist tend to work in the Washington D.C area, but one could transfer to this store's location if I was willing to wait for them. I thanked the guy and decided to check out the place. The inside looks just like the photos from 8 years ago. That you don't see in the pictures are a small sitting section on the lefthand side, and the checkout counter on the right near the entrance door. I was greeted by two older men and one young one. Since I wanted a quick ten minute massage, the young man said okay at first, but then the older of the two men said "No." The young man did something of a bowing gesture to the old man and said "Sorry, I cannot. " Okay, You can't do it. I can go elsewhere. The three guys looked bored and I could have been their first customer of the day. Bu the way, I saw on the widow by the door, dead bugs stuck between the glass. It gave off the sign this is a dead end place. Well Synergy Health and Wellness...do svidaniya i udachi. (Goodbye and Goodluck)

great experience! Friendly staff and clean rooms. my shoulder feels brand new! thank you moon lake…read morespa and staff!

Clean, comfortable place, and the therapeutic massage + scalp massage left me feeling more relaxed…read morethan I expected. Natali was great.

Brigitte is dedicated, talented, and meticulous in her care for her clients. Definitely recommend!read more

This woman is a miracle maker! Have gone to her for nearly a decade now. I usually see her at…read moremetaphysical festivals, but this time I went to her office. The office itself is not only beautiful, but soothing. She is one of a kind in her technique. I have been to several reflexologists in the past, but none of them compared to her. She goes above and beyond to take care of her clients and make sure they have a therapeutic and uplifting experience. She tests your body with a pendulum prior to treatment. If there is a blockage in certain areas, the pendulum will not swing. After treatment she goes back and rejects the blocked areas. In my experience, those areas were now unblocked. She is an expert in her field and aside from that a very compassionate loving woman. I could not recommend her more!

First off, if you are looking for a relaxing massage, you need to indicate this from the beginning…read morewhen you schedule. This place offers an array of options. Traditional Thai massages are notorious for helping things flow better and for healing. They are not always swedish massage relaxing per say. I find them more therapeutic and medicinal. This place knows their stuff. They offer focused techniques. I went in with horrible sinus pain and pressure and she helped me. I slept for the first time in days and woke up feeling better. I would not hesitate to go to them. But please know if you are looking for a relaxing massage, you need to understand all of the options. Good luck!

Recently went back to the Thai Wellness Center as part of treatment for neck/back/shoulder issue…read more Anothai was very interested and knowledgeable about the physiology involved and adjusted her approach to complement my Dr.'s diagnosis and PT. The office space was relaxing and professional. I've always had a great experience.

1/6/26: Buttery soft hands: Today was her first day at Elm &…read moreSerenity, I was lucky enough to be her first client! What a friendly smile and warm spirit. Her name is Ligia (pronounced Leah) and she proceeded to provide maximum relaxation via a deep tissue/Swedish combo massage. Listen, I actually went to sleep and had to be awakened! I was not ready to go! The best way to describe her hands, was like a body facial application! Her hands were buttery soft but woah the pressure was spot on!! It felt like I was floating hence I went to sleep! Towards the end, face up was time spent on my scalp, face and Decollete...who knew I needed that soooo bad! It was heavenly!! Turns out she's a trained esthetician which made sense that she was so smooth with the facial massage. I am so relaxed and legit had to sit for 15 minutes to gather energy to drive home. After taking care of elderly parents for 2 weeks (ripping and running), this 90 minute massage was needed and deserved! I'm thrilled for E&S and Iris! She has an all star team and clients will be satisfied with any of her team members! Book Leah immediately!!!

Very professional office. Ana gives the most spectacular deep tissue massage…read more I also have massages with Iris, she is terrific!! I've been going here for about 8 years. Always leave here floating in total relaxation!!

Had a deep tissue massage for 30 minutes. I'm in way less pain. I have Lyme disease and suffer from…read morechronic pain. When I tell you I could stand up straight for the first time in months. I mean it was amazing. I'm most definitely coming back. Thank you.

Recently tried this place, it's on the first floor of the mall right next to Nordstrom, right next…read moreto their cafe in the mall. I liked my 75 minute massage a lot, my only complaint really is the my masseuse didn't understand me. This isn't unusual at chinese massage spas, but I would definitely prefer they understand me. It went from a 60 to 75 minute massage because she initially didn't understand I needed my legs massaged, so I had to add it on when she tried to end it at 60 minutes without working on my leg/knee area. I like their selection of services, they seem to do a lot of scalp massages/treatments, and I will definitely go there to try it out as I have never done something like this. They also have reflexology which I will also try. I like that they are very reasonably priced as well, and I was able to get an appointment right away.

6/21/23 I have been passing this place for the past few…read moreweeks and could remember the name of the place. I have been here before, but the name I found on cards by the door said different. The name of the business is now called CJ CI SPA. I have no idea what the abbreviations stand for, but it hardly matters right now. What does matter are the prices on the card versus the prices in the store. On the card table showers are included in the price you pay. On the wall in the shop, the price for a table shower is ten dollars more. I did not get photos on this visit, but I wish I had. The brown single chairs have been removed. A big white Santini Futon has replaced the brown solo chairs. I sat there for a while thinking about some questions for the new business, but never got the chance to ask them. A lady appeared after working on a client. She said down next to me and typed out a message in Mandarin. She obviously did not speak a word of English or she did not feel comfortable speaking the English language yet. The lady (whose name I found out is Lilian) informed me she still had 30 minutes left with her client before I could get my massage. Apparently she and her partner were both engaged in massaging their clientele. I informed Lilian I would call for an appointment. Lilian seemed happier with this answer. I got the feeling appointments the better way to go than walkins. Jin Foot Spa is no more. According to Google Review, the place is permanently closed. My next review will be the new name of this business if Yelp doesn't make the changes I informed them about. My experience on this new place will be coming soon.

This is the spot for deep DEEP tissue massages. Like painfully good massages. Masochist would love…read morethis place. Athletes would love this place. Honestly though, the average person probably wouldn't. I know for a fact my fiance would not like here, but if you're looking for deep tissue this is the spot. I will honestly say that this was probably the most painful deep tissue massage I've ever had, but I felt amazing after. I felt like a brand new person. So I can only speak for the deep tissue. If you like the super gentle and it is really just somebody touching your body, I wouldn't recommend it. If you have legit knots and muscle tightness, this place will kick your ass and you'll feel like a brand new person after.

Jennifer did a fantastic job stretching me out and working on my pain points! Highly recommend…read moremiracle massage and ask for Jennifer!

Enjoyed my 60 mins session with Joy. Quiet and clean venue. Available parking outside.read more