Came here today with my mom and sister for lunch and it didn't go well. There were very few people in the restaurant yet it still took 26 minutes for my cup of french onion soup to come out. The cheese on top was melted but the soup itself was room temperature. My sister got the aloha bowl and loved her dish. My mother unfortunately got the soup like me and we both asked for it to be heated back up. 11 minutes later the waitress returns with our soups now piping hot yet turned to complete mush. The toast in the top just disintegrated and the soup was now inedible. We asked that the soups be taken off the bill and we'd find somewhere else to eat. After that it still took another 20 minutes just to get our bill. We spent an hour here and walked out hungry and unsatisfied. I didn't have high hopes for TGIFridays but soup should've been easy. More people arrived by the time we left and it appeared they were severely understaffed. Our waitress had to make drinks, serve other tables, as well as play hostess so I wouldn't even blame it on her. She was nice enough to take the soups off our bill. Needless to say we won't be coming back. read more

TGI Fridays Garner - French onion soup. Inedible - Sports Bars Near Me - Garner, North Carolina

Our Women's group planned a Friday Brunch for 25 at TGI Friday's in White Oak Garner. I called on Thursday to give Management the heads-up that we were coming. I spoke with Kevin and he mentioned that we were welcome but advised that they were operating on a reduced staff. What's new right?! That's the nature of the beast at most restaurants right now. Anyway he asked that we exercise patience and I said no problem. When we arrived we were told we would have to wait for our server to arrive so we weren't seated at 1130a. We were seated about 1140 at 3 booths and 4 tables put together but all in the same area close to the kitchen. Amena was our server and she quickly came to get our drink orders and appetizers. We ordered the fried green beans. They were hot and tasty when they arrived at the table. Oh I mentioned to Amena we needed separate checks and she said no problem. Shortly after the appetizers those who ordered Salads received them...then entrees started coming. I'm estimating the time seated to the entree was about 40 minutes! For 25 guests that's great in my opinion. To my knowledge everyone received their entree with no issues and I started hearing comments..."this is good..."this is delicious". Impressed that the food was neatly plated and didn't look sloppily thrown on the plates. I don't recall getting a beverage refill or seeing any...but I was too busy eating. Now we're finishing up and Amena without asking is offering takeout containers. Portion size was pretty large for lunch...so several were taking out leftovers. We got our bills and of course that took awhile...but they were accurate and included a service fee...I think 18%. But we all left nice tips for Amena because she did an exceptional job serving 25 guests with very minimal issues. Personally I was not expecting such great service after speaking with the manager. It was a welcomed pleasant surprise. Also we weren't the only guests in the restaurant. We absolutely loved the decor in TGI Friday's. Beautiful warm and festive with nice backdrops and lots to look at. It appeared fresh and clean. Restrooms were nice too. Great visit today! Best server! read more

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Great I have no complaints. The food was average to be expected. Nothing less overall I'll give it a three star stars maybe four.

Went here for a late night dinner. We sat at the bar as there was a few minutes wait at other areas. The bar service was friendly although it was a little slow. I ordered the appetizer trio and everything was very lack luster and basic. The wings were small and not that sauced, they tasted okay. The potato skins hardly had any bacon. The potstickers were really good. The cocktail was pretty good as well and seemed good value. The food here is extremely basic like frozen fast food quality, but the atmosphere seems sort of fun due to the bartender. I probably won't go back anytime soon though as food quality is a huge draw for me when choosing where I dine. read more

TGI Fridays Garner - Trio - Sports Bars Near Me - Garner, North Carolina

Food service and atmosphere, love going there for celebrations or just somewhere fun to go to

Food was not that great, chicken dry, potato skins were dry. Staff was nice and the noise level was acceptable. read more

TGI Fridays Garner - Hamburger & fries - Sports Bars Near Me - Garner, North Carolina

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My family comes often only because it's close to our house. It has the typical TGI Friday's ambiance. It's pretty clean but could use some TLC in a few places. For example some tables are pretty beat up and worn. Kids menu is very limited. They have always taken off several old favorites from their regular menu. I highly recommend looking up their current menu online before going. The place is usually dead but don't expect anything to go quickly. Service is always slow here. Don't go here if you are on a time crunch or have a large group. My son's broccoli was served in a plastic bag inside a bowl. Seriously? How lazy. Today our visit was worse then usual. The Thai mango salad had way too much pepper. I could barely eat it because the pepper flavor was overpowering. Our waitress today didn't even bother to ask if I wanted a refill on our drinks (which had been empty for awhile) until she asked if we're done and wanted the check. read more

I went here with my mom yesterday and it was the worst experience I've ever had. When we got seated the waitress took 30 minutes to come to our table when she was done taking our orders she left, only to come back 12 minutes later saying she forgot half of our order. When she brought out my mom's drink she went to 3 other tables before she brought my drink. That's not even the worst part, I started eating my burger and after to bites I got the biggest chunk of pepper in my mouth it went through my nose and burned my tongue. I do not recommend eating here unless you like over seasoned food and bad service. The cheese on my burger read more

TGI Fridays Garner - The cheese on my burger - Sports Bars Near Me - Garner, North Carolina

Received my take out order on yesterday evening and it was very delicious ordered the pasta and burgers. We loved it all the sides all seemed very fresh and cooked very well thank you. We will return this week. Finally not a bad food experience for dinner. Pickup service at the bar was so friendly and efficient. Thanks for the great staff you have here it was refreshing. read more

Came into Garner and wanted to have a great evening dinner around the area and stumble at the TGI Fridays. I sat at the bar where Mr. Tom was the bartender and ordered the pick 3 with the ribs-tenders-shrimps. I cannot get enough on how delicious the ribs were with apple butter bbq glazed that were smoked for over 6-hours. Definitely will come back again for the ribs and most importantly because of the outstanding service that Mr. Tom provided. He ensured that my drinks were full at all times and he did not skip a bit on helping others around him, he is definitely a hard worker! I am giving this place the rating of 5 stars only because of Mr. Tom service and the great food. But I would also like to mention an encounter with a not so great server named Iasia. In my experience tonight, having 20 plus years in the hospitality industry, never have I seen such a bully, stereotypical person in my life. No sense of respect for age, elder, position or a human. Tom has worked circles around her and since the complaint to the manager, she has become more alive and noticed that she has people to put a show on for. Great food and even better service!!! If you stop by TGI Fridays ensure to sit where Mr. Tom is at. read more

Ate there yesterday, 01/16/2025. I don't know if they are under new management or new chef or what has happened but the food was delicious! Reminded me of TGIFridays from years ago! Chicken wings were fantastic!, ribs were perfect!, potato skins were amazing!, onion rings..I loved them! Salmon/rice pilaf was wonderful! If you haven't eaten there recently you owe it to yourself to give them another try. My daughter won a gift card from TGIFridays so we have been trying their food for the past few months. Now I'm so happy to have this great place to eat! read more

I took my children to this restaurant as part of our Mommy and Children date night. We didn't have reservations but we were able to get seated right away. We ordered 1 appetizer and 3 pasta entrees. After about 10 minutes of waiting for our food, the server came to inform us that they were out of pasta and it would be another 20 minutes before they could make some more. We had movie plans afterwards, so we were unable to wait for the pasta to be ready. We ordered different entrees instead. My son disliked the sesame chicken dish. It was a little too chewy. We enjoyed the spinach and artichoke appetizer, and my daughter enjoyed the quesadillas. The sizzling chicken and shrimp entree was just okay. We had an enjoyable visit but we were disappointed that our original orders could not be fulfilled. read more

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I have gone here only a handful of times. The service is pretty nice. The only downside would be the menu items in comparable to availability. I know there are often issues with shipment and things like that. read more

Apparently, Friday's is having a hard time pivoting from the covid19 outbreak. First, they went up considerably on their prices which would be fine and dandy if the food complimented the price point. However, it doesn't. As Friday's members we were offered complimentary chips and salsa but the salsa had ranch in it! How does that happen? Who knows? I ordered the whiskey glazed flat iron steak medium well. It came out well done. TOUGH!!!! I hear you Friday's that the message you are sending me! WE WILL NOT RETURN. read more

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Wonderful people and a great atmosphere. I can always depend on their quality food. Their fast service makes the experience stress free, love that!! read more

When we first arrived there was a 30 min wait that wasn't an issue being that we drove an hour just to get there. We checked back on the waitlist 30 mins later and was told it would be another 30 mins. Went back inside again and the hostess said 15 mins for a seat at the bar. Ok whatever. Just seat us already. It was getting late. The bartender was running around like a chicken with its head cut off. Literally. She gave us someone else order even tho we were the only party at the bar. She was constantly demanding the busser to go get orders as she conversed with a drunk lady seated at a table by the bar. She yelled at an elderly couple that she'd argue with them later. Service was the worst. The appetizers were good. Dinner was just ok when it finally came out. I had shrimp and ribs with what was supposed to be Jack Daniels sauce....but that's another story. read more

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ROACH INFESTED If i could give this place a negative star I would. My husband and I came in July 22, not only was the service terrible, but I found a cockroach crawling on my menu as soon as I picked it up, not even two minutes after we sat down. I am so glad I found the cockroach when I did, I aint trying to have a little extra protein in my meal no, sir. ‍ read more

It was night time. Perhaps 2 or 3 patrons in the establishment with one party by the bar saying their goodbyes and leaving. In yet for some reason it took quite a while to be acknowledged and "greeted" with a "yall know what yall want?" No hello, these are our specials nothing. Okay. As I sit parched at a bar top I wait patiently for the bartender to stop laughing w her friend who came in to acknowledge me so I an get some water. It was a lackluster experience and I likely won't be back. My food was good though. Customer service was lacking. read more

TGI Fridays Garner - BAR AREA - Sports Bars Near Me - Garner, North Carolina

A friend and I went here for dinner one night and we received excellent service and our food was spectacular. I got the appetizer sampler and my friend got a pasta dish. I love the variety of the appetizer sampler and everything tasted very fresh and seasoned. I will definitely come back here! read more

I previously got way more food for the price. The rib is called Big Rib but it is more of a baby back. The description does not read anything about baby backs - Full or Half-rack double-basted pork ribs basted with your choice of sauce. Now available with BBQ sauce made with BSB flavored whiskey . Served with seasoned fries and coleslaw. read more

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I honestly should have taken heed to the reviews before we sat down and ordered our food. This location has went down over the years. We used to eat here a lot when they first opened up, but we hadn't been in awhile. My daughter and I decided to check them out bc I wanted to redeem some rewards for a free entree. The service and server were good, but the food is the reason for the low rating. As you can see in the pics it was not a pleasant meal. The food was lukewarm, the JD tenders were over cooked, which made them very hard and crunchy, and my entree was just there. I really felt I would give them a try based on my precious experience, but this recent dining experience has turned me away from them completely. They really need to step their game up and do a whole makeover. read more

TGI Fridays Garner - This is supposed to be the Sizzling Chicken & Shrimp... As you can see nothing on the plate sizzled! - Sports Bars Near Me - Garner, North Carolina

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Food is good but I will never in my life come back to the place, service was awful. Stood at the host desk with no greeting for about 30mins, finally got sat. Waiter takes forever with no other tables & his draws are showing... WHO WANTS TO SEE THAT SHIT ?? First time coming here was better because we sat at the bar & the lady was very sweet & made our wait worth read more

I understand staffing can be an issue. But if you can only seat 4-6 tables during dinner on a Sunday without coming to the host station in 15 minutes, you might as well just close. Disappointing experience as always read more

I have just visited this tgif, and it's the worst experience I've ever had the lobster tail was rubbery and smelled like 3day old fish, got some microwaved fries and mashed potatoes with cheese that was actually hard(how do you do that). The costumer service was worst than that, I set at the bar which is where I was directed to go to get my order, I waited 5 minutes not for the food but for someone to take payment, stepped outside to let my wife check out the food and had to return her lobster plate. After returning bad she'll fish I was charged more than originally. Ease look at this mess they want $55.00 for read more

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Pretty laid restaurant. Cody was a great server. Food came hot and delicious. Resturant was clean but ladies restroom could use some attention. read more

TGI Fridays Garner - Carlo's Bakery Rainbow Cake - Sports Bars Near Me - Garner, North Carolina

Called to see how long the wait was for. The guy that answered the phone said they had a five-hour wait and was being a smart ass. Went by about 10 minutes later parking lot was half full so called again this time w/a 1.5 hrs wait. Spoke with the manager Sharon and she did not care at all and was condescending about the issue. We went to a different restaurant and the service there was spot on. We had to wait about an hour to be seated which is fine as long as you are upfront and honest about the wait. No customer service at this establishment at all. read more

Shitty service. We got there ordered drinks and an appetizer, after 20 mins no refill, still no appetizer. So after 40 mins I ask about it and the waitress who made us was sit 15 mins for refills, had a whole conversation with the table next to us who got multiple drinks. She said someone gave it to the wrong table and she's gonna go get the drinks ", 10 minutes pass, gives us our food, I asked for extra sour cream with fajitas, had to bring it back, still nothing to drink, so we ate in 5-10 mins, portions were small, little flavor, the whisky sauce saved the meal, but then we were done, I left, After waiting another 15 mins, she came to table and walked off, my fiancé had to follow her to the register to cash out. The worst, did I mention were a biracial couple, meanwhile the older Caucasian couple next to us had great service. Will never go back, worst customer service first time in my life I did not leave a tip. Sm$. read more

Came late at night and they were close to closing and although they were closing food was made fresh. Waitress was great made sure our drinks were re filled. Food kind of expensive but will come back once in a while. read more

Karen was amazing omg!! I drove 40mins to come to Fridays because this was the only one and let me tell you about Karen!!! She was the best Karen I ever met!! We didn't have to ask for nothing and she even brought us to go cups without even asking!! it was definitely worth the drive! I would drive even further for her to serve me!!! Amazing!!!! 5 stars all the way!!!! read more

Second time in a row when I went to pick up my order from here, my jug of sweet tea was not ready. I had to wait 10 minutes while they brewed it this time. It was good at least. My food was cold by the time I got home. I also did not have whisky glaze on my steak. Once reheated, it all tasted good. Just disappointing. You have to pick up orders at the bar, even if paid already. Three hostesses talking up front vs. two bar tenders working way too hard on a Friday night. read more

The manger Mike was great .He really went out of his way to guide me thru the online ordering .Food was wonderful and the service staff met me at the door with a smile to hand me my order. read more

Haven't been to a TGI Fridays in YEARS, and was reminded why after I ate. None of this is directed to server, they seated us in the bar area which was packed...with our daughter. The bartender was solo and taking care of everyone there. For starters we ordered the loaded potato twist, when they finally arrived, they were so soggy, event the server was like WTF, I mean, like they were cooked, covered then submerged in water. We sent them back and I guess that also meant, restart the timer on our order as well. They finally arrived and about 15 minutes later, our food did too. I ordered some boneless platter, said right on the menu, 18 boneless or traditional wings. When it came I had ten of what looked like popcorn chicken. I was too over it to say anything. My wifes traditional wings had a strange film over them so of course they were not eaten. The worst part was waiting for the check with an already ticking gut bomb. The check was wrong but was quickly fixed. We had also ordered some cake for desert to go. Well, that tasted like garlic parmesan chicken and the cake itself had a taste i cannot even explain. Anyway, it's been about 5 hours and think we have all recovered and showered. Still feel a little funny, but trust me, we will NOT be back!! read more

I love TGI Fridays. This one was nice. My husband and I went for lunch. Its located in the White Oak Shopping Center. There was no crowd and we sat at the bar. I love the cute pub table booths. They are great for couples. We ordered light; water, the combo and a basket of fries. The combo of loaded potato skins, mozzarella sticks and traditional wings. The potato skins were dry and poorly filled but still tasted ok. The mozzarella sticks were crispy on the outside and soft and hot in the inside, awesome! The wings were perfect and the Jack Daniels sauce is amazing. The fries were good and the server was nice. They could use better drink specials! But we will be back. read more

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I about fell out of my chair when I was charged over $6 for a pint of Fat Tire, they do not offer any local craft beer options which does not surprise me because it is a chain. I have never had an issue with the food here as it has always been good. So many new restaurants are starting to open in Garner so I do not make it out to TGI Fridays as much any longer but it is a good option every now and then. read more

TGI Fridays Garner - Sports Bars Near Me - Garner, North Carolina

OK food tasted great. Service was slow. The ambience was very nice. We ordered mixed drinks and appetizers main course a salad and guess what.? after waiting forever it all came out at once, except the appetizer, which they forgot. The order I expect the restaurant to do is bring you your mixed drinks bring you your appetizer, and then the main course. not to mention they cooked my steak medium when I wanted medium rare and the appetizer. Which came after the main course was wrong. I wanted the hot sauce on the side didn't happen. They don't offer bread, butter or croutons in the salad. They don't offer bread, butter or croutons in the salad. The food tasted. The food was absolutely delicious and it would've been better if it came way I asked. read more

Server was alright. Food was mediocre. I got potato skins that were burnt with cheese melted off. The boneless wings were alright. The endless apps isn't worth it though. The menu is misleading. Theres no price on the endless apps. Other then our waitress and the person greeting us everyone working there seemed unhappy. Theres also dust on the shades and fixtures at the door. We were visiting in Raleigh, figured we try this place. Nope wont be back. Theres better restaurants in the area. read more

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I hadn't been to this location in a long time and just decided to stop in since I was in the area. I sat in the bar section so the bartender was my waitress. The establishment was pretty empty since it was 3 pm. The bartender came over and took our drink orders and told us about the specials and then gave us a minute to decide what we wanted to order. I decided on the $14.99 special and it was very good. I got the ribs and steak with fries and a Caesar side salad. The ribs were cooked very well almost fall of the bone and my steak was cooked just how I liked it, medium well and not dried out. I had rewards to get a free dessert and I decided on the brownie with ice cream. I wasn't really impressed with that it was just ok. The brownie wasn't hot but the ice cream was basically melted. read more

My mom decided to visit TGIF for her first time and wanted me to go with her. I decided to give TGIF another chance. We ordered the 2 apps, 2 entrees, 2 desserts special. First, the loaded fries were NOT loaded. It was a small portion of fries in a bowl with lots of heat on the cheese. If bacon was added, it must have been from a mist-gun because it wasn't present on our order. The Buffalo chicken and bacon flatbread were loaded with lots of blue cheese and little else of chicken or bacon. Perhaps the same bacon mist gun was used on the flatbread? The half rack of ribs was perhaps the dryest set of ribs on record. There was no flavor and barely any meat on the bones. We made many jokes at the table to entertain ourselves about how badly the cow must have been treated to be so boney. Lastly, the dessert was the worlds smallest cupcake turned upsidedown and microwaved at 3000 degrees Kelvin served on a HUGE plate giving a David Copperfield experience of how to make something look big. (Fail!) Needless to say, I bit my tongue because of the piss poor experience I recieved in 2000 at this same location. I knew there was a reason I had not been back but decided to give them another chance. Instead of losing a customer, it lost two customers due to poor service, inferior product, and poor quality controls. I highly suggest another establishment if this is what the TGIF brand stands for. read more

I feel like I'm in the Twilight zone when I walked in. We waited 30 mins for our drinks as we sat at the bar and it's only 7 people sitting here. My food came out but my wife's didn't. Waiting on hers, my food is getting cold. It's been 20 minutes since they bought it here. This place need help. The bar tender is lost in the weeds and can't get the orders right. I think we're gonna just leave. read more

Travis is 20/10 with customer service. he was new and better than most- highly recommended if you want good service and a good meal. thanks Travis!! you rock read more