Found Water Heater SOS on Yelp when our tankless water heater stopped working, and I'm glad we did…read more They responded to our inquiry right away and had Andrew out to our house that same morning. Andrew was incredibly professional and thorough in diagnosing the problem. What really impressed us was how he took the time to explain exactly what had gone wrong and walked us through preventative maintenance tips to avoid future issues. It's rare to find a technician who genuinely wants to educate his customers rather than just fix and leave. My wife isn't easily impressed, but she made sure to tell me that if we need a plumber again, she hopes it's Andrew. We'll absolutely be using Water Heater SOS again if needed.

Called them and they came out same day. Fixed within the hour !…read moreGarbage disposal changed , working Cesar was absolutely amazing and thorough-explaining the entire process Would highly recommend!

very responsive and professional good price and service…read more while other plumbers tried to upsell Henley's accepted the project and did excellent work

I've relied on this company for HVAC services many times over the years, so it's genuinely…read moredisappointing to write this. What should have been a straightforward thermostat reinstallation and programming job turned into a nearly week-long ordeal defined by poor communication, lack of preparation, and zero follow-through. When I called to schedule the appointment, I was thorough. I mentioned the building is two storeys and that the technician would likely need a long ladder to access the rooftop compressors. I also specifically requested to be contacted directly if anything changed or if unexpected costs came up. Simple enough, right? The day of the appointment, the technician was scheduled to arrive between 10 and 12 PM. By noon, no one had shown up and no one had called. I reached out myself, only to be told he was running late on another job and wouldn't arrive until 2 PM at the earliest. A courtesy call would have gone a long way. Instead, I sat waiting with no update whatsoever. When he finally arrived, there was no direct communication from him either. I had to ask my tenant to pass along a message to have him call me. He confirmed the issue was exactly what I had described when booking: a thermostat that needed to be reprogrammed and rewired. Progress, finally. Or so I thought. A short while later, my tenant informed me the technician had left without completing the job. The reason? He hadn't brought a long enough ladder to access the roof, the very thing I had flagged when I made the appointment. The next day came and went. No technician, no call, no update. I later learned he was unwilling to go onto the roof without a second technician for safety reasons, a policy I can respect, but one that should have been communicated to me immediately and not left to surface on its own. By Friday, I called customer service to get answers. I was told they'd call me back once they heard from the technician. Three hours passed and nothing. I called again. Same answer. Hours later, I called a third time. Still the same response. I eventually gave up, called another company, and they resolved the issue the very next day. As of writing this review, I still haven't received a single callback. Not an apology, not an explanation, not even an acknowledgment that any of this happened. At this point, the message is loud and clear: they simply don't need your business. And after this experience, they won't be getting mine.​​​​​​​​​​​​​​​​

I am always weary of hiring plumbers or anyone for that matter. Showtime is different. From the…read morefirst call polite courteous not pushy. Found a time that worked. Got a text right before the technician showed up. David was great. Assessed the issue and was able to come up with a solution on the spot. Always worried about overcharging but the price was beyond reasonable. I can't recommend them enough. Greet experience and will definitely keep them in mind when other plumbing issues arise. If you are trying to decide between Showtime or someone else...pick Showtime.

I found Showtime Family Plumbing here on Yelp while requesting quotes for a leaking Garbage…read moreDisposal. They immediately reached out and were able set-up a same day estimate with Mike & David. I was very happy how they explained everything that they were seeing and were even able to show me other trouble spots under my sink. I appreciated that they discussed different options with and let me decide what was best for my budget. In fact, I was so happy with their service I asked for an estimate on a new water heater as mine has needed replacement for some time now. Once again they went over different options for my budget and were able to install the water heater the next day. Great experience and I am recommending them to all my neighbors. Thanks Guys!

Amazing service and the technician David Ramos was thorough and clear in explanation to everything…read morethat was needed. I was super stressed out before and feel much better after.

Top Tier Plumbing, specifically Frank and Chris, are without a doubt the best all around. This is…read moreprobably my third or fourth time using them (over the course of 4 years, older house probs!) and I'm consistently blown away by how quickly they get to my house, assess the problem, keep me informed, explain things to me in an easy to understand way, and are so kind in trying to make sure the cost incurred is fair for the scope of work being performed. They are always my first call and I am never disappointed! They were especially great today and sent me videos since I wasn't around and made sure to make me feel comfortable with all the work being performed. That is next level service :)

TONY REYES exemplifies, professionalism and integrity to the highest degree! His response time to…read moremy original call was spot on, and the Services were beyond ALL OF my expectations! Water heater repair was completed and the quality of work was EXCELLENT and quick, cleanup excellent! Service beyond my expectations, and WILL use there services again!! I RECOMMEND 100%!

I cannot say enough about Tony and his team at Drain and Sewer Pro. Tony, was the last of three…read morequotes I got for a new tankless water heater. He responded to my request so quickly. He estimated the cost based on the pictures I sent him and by answering a few basic questions. He came out with the right sized water heater for my space, sight unseen. He and his team got it installed and working quickly and efficiently, and in a much shorter time frame than he told me it would take. Tony was extremely friendly, polite, respectful, and professional. I was very impressed with his service and the quality of care and attention to detail he provided. Not only was his service great, his prices were much cheaper than the other quotes I got from the bigger companies who claim to be pros, but always caused me to call them back out to fix what they did. Tony's price was fair and didn't budge from what he quoted me. Drain and Sewer Pro really are pros and they do quality work. They will be on my contact list for the next issue I have, for sure! Thank you, Tony! You guys were great!

Tony was great. He came on time and assessed the situation and gave us different options for what…read morewas needed for our house. We greatly appreciate it and highly recommend them.

Quality service Technician very professional…read moreWould highly recommend for all plumblimg needs Repaired Leaking shower handle Replaced kitchen faucet Resealed toilet

New to the IE so I was in need of finding someone to install a water system. The high ratings…read morespeaks for itself. Communication is great. They work with you with time availability and they keep their word with pricing. I felt like they will treat your home like their own. From the beginning when Robert introduced and wiped his shoes on the doormat I knew I picked the right one. Thanks again!

Richard from Always Ready Plumbing and Drain was absolutely outstanding from start to finish. He…read morewas beyond professional, punctual, respectful, and incredibly knowledgeable throughout the entire inspection process. What really stood out to me was how thorough he was -- he took the time to carefully inspect everything and explained each finding in a way that was easy for me to understand, especially since I do not come from a plumbing background. He went above and beyond by not only completing a detailed inspection, but also giving me honest recommendations for future plumbing upgrades and improvements when I decide to update my system down the road. I never once felt rushed or pressured, and he made sure all of my questions were answered clearly and patiently. It is hard to find contractors these days who genuinely care about educating their customers and doing quality work, but Richard absolutely does. His attention to detail, professionalism, and customer service were top-tier. If you are looking for someone trustworthy, knowledgeable, and thorough, I highly recommend Richard and Always Ready Plumbing and Drain. I would confidently use them again and recommend them to friends and family without hesitation.

We contacted All City for an emergency repair and we were immediately put in contact with Sergio…read moreC., the plumber that rapidly came out to help. Although he was unable to fix the emergent issue because the leak was from the fire suppression system (a specialized license is required to fix that), he found a major problem in our front yard with the water lines and pressure regulator. He took the time to kindly explain the severity of the issue and we soon scheduled for the repairs to be done. His work is at the level of high craftsmanship and he guided us through the decisions regarding the scope of the work. We will absolutely request him for future projects and recommend him and All City for your repairs.

The prices are reasonable and there was quality fast service. The technician was very polite and…read morefriendly.

Ramon was able to respond quickly to help clear my main line. His pricing was reasonable and his…read moreexpertise was obvious. Highly recommend him!

He was honest, fair and efficient. He did not price gauge like the other big corporation plumbing…read morecompanies tried to the day before. It feels good to have someone we can trust for repairs when we need them! Thank you Ramon!

Sealed our air conditioning ducts. Professional service excellent service personnel I would…read morerecommend this service to everyone

Paolo was very knowledgeable and kind. He explained everything they needed to do and the experience…read morewe had was great.