I had some work done in my kitchen and I replaced the sink,the sink was in good condition!…read more I pull up into the parking and there was a security guard shack but no security guard so I was left to figure this out on my own!. I asked a guy offloading some recycling cans where to go and he kindly pointed out where I should go!. I waited patiently in line because there was only one employee weighing the merchandise so needless to say the wait time was not good!. I will not be returning this this place of business!!..

I've contacted them several times over several months since they have doubled my rate. They still…read morehave not responded and I have no way to stop the account. I finally spoke with someone and she said my account manager would have to take care of it and he would call me. No call- still paying. They did however respond to my negative review on google. What a TERRIBLE company!

We were one of the routes that was just recently shut down, and I understand those things happen…read more But the way this company has handled it could not be more disappointing. We were given basically two weeks notice, but they have yet to show up for the last week. They keep telling me they will be here the following day and they never show up. To add insult to injury I still got the final bill which for some reason was sent after my cancellation, and covers weeks well after my cancelation. Now a truck just pulled up empty, looked at my cans and left. This company has clearly taken on more than they can handle and it shows in their work quality and pride. They have zero of either. Hire literally anyone else.

I have been trying to contact a live person after weeks of missed Residential pickups and I can't…read moreget thru on 1-866-949-5119 after listening to music for 30 minutes! HELP

Here's how it works with them. You sign a 3 year contract with them, at a reasonable price and they…read moreraise the price 25% after a year. You call them and they tell you it's in the fine print that they can do that. Then they tell you they can put you back to the original price if you sign another 3 year contract. But guess what, they will increase the price again after a year. After this happened a second time with a second location of mine I figured out their game. Go with Bay Disposal or another local company that does not play games and pretend to be a "green company". That's a whole other issue...

Absolutely HORRIBLE service. I can't say accentuate enough how dissatisfied we are with this…read morecompany. STAY CLEAR FROM THEM. My business has been with them for over 15 years. Talk about price gouging...they charge us $497 a month for 4 weekly pickups. When we need to talk to someone about canceling there is no one to talk to they had me on a constant loop from online chat, to phone. I was hung up on 2 times after being on hold (first time 11 minutes and 2nd time 15 minutes). I am disgusted with this company and as soon as I get ahold of someone I will go to another company. They have lost our business.

Hickory Manor decided to hire Waste Management after having a sub par experience with Bay Disposal…read more Waste Management signed a contract providing service to empty 3 dumpsters six days each week. So far, I am not impressed. They failed to empty our dumpsters on a Friday.. failed to show up on Saturday... so we had trash piling up next to the dumpsters. We then had to hire a separate service to clean up the dumpster area before Waste Management would return. This past week, I have had been notified by another resident that the dumpster by them had been emptied recently, yet the dumpster near my residence was completely full! Our property manager contacted them and they claim that our development was serviced... complete lie! We just hired this company. How difficult is it find a reputable disposal service in all of Chesapeake? Maybe my HOA rates might have to be increased to have dependable regular waste disposal.

The receptionist named Jamaica was very nice over the phone both times I spoke to her. I called…read moreThursday for a quote, gave her all the info she needed regarding what I needed removed. It was clear the item was a couch that was specifically a sectional and had recliners. I was quoted a price between 109-129 and the following day "Friday" I booked an appointment for Saturday, time frame 8am-10am . I got an email confirming and text messages which was great. Saturday the day of the appt, no one showed. I waited til 1015am to call and inquire about my appt. This time Hill Will himself talked to me and said something about his tire and that there was another person ahead of me so he will call me when he's on his way. This was a huge inconvenience for me, because I had a full day schedule of things I needed to do. That's why I wanted an early time frame. At the same time the couch needed to be removed because our new couch was coming the next day. So unfortunately I had to wait. 11:00am Hill will calls and asks what my address is. I already gave them all that Info so now I'm annoyed. I tell them the info and wait some more. Around 11;20am Hill will and the crew show up. He apologized about being late, ok fine. I lead him to the couch that I want removed and he tells me this job will be more because of recliners. Now the price has went from between $109-$129 to now $259. I explained that I made it very clear with the receptionist what the couch had so this shouldn't be a surprise. I also explained that the receptionist told me cash payment is preferred because they charge 5% to run a card as payment. So I already went to the ATM and pulled out the original price quoted. At this point I'm very annoyed. Not only am I extremely behind on everything I needed to do that day as well as missed another appt due to this man being an hour late, but now I'm stuck with this couch I need removed by tomorrow to get my new couch because I'm not paying $259 for this fiasco. That amount of money was not my quote. As I was telling them my concerns, while frantically trying to get ready to leave, Hill Will settled on a payment of $159 in order to remove the couch, citing he was late and the receptionist quoted the wrong price. Thank God I had extra cash lying around in my purse in order to make up for the $30 difference. Was the job done...yes. will I call again if I need something removed...no.

Will and his crew were great with my junk removal. I called and the next day he stopped by to give…read moreme a quote, we relocated from the west coast and we were left with a bunch of junk to remove from the previous owners. Mr. Hill was very nice and friendly, the quote was priced very fair, the following day they came in on time as promised and about 1 1/2 later they had a 10x12 shed and a bunch of other junk loaded and out of my house. The entire crew was very friendly and respectful. Thank you to Mr. Hill and his crew for the great job!!!