I had some work done in my kitchen and I replaced the sink,the sink was in good condition!…read more I pull up into the parking and there was a security guard shack but no security guard so I was left to figure this out on my own!. I asked a guy offloading some recycling cans where to go and he kindly pointed out where I should go!. I waited patiently in line because there was only one employee weighing the merchandise so needless to say the wait time was not good!. I will not be returning this this place of business!!..

They told us we would have to wait two weeks past our pick up date due to snow but the other…read morecompanies picked up in our neighborhood one day delay we have had numerous problems with them missing pickups I highly recommend not using this company they are not professional or dependable!

The customer service is rude and unprofessional. They constantly miss pickups, but not account…read morewithdrawals. One star is not low enough for this company.

I've contacted them several times over several months since they have doubled my rate. They still…read morehave not responded and I have no way to stop the account. I finally spoke with someone and she said my account manager would have to take care of it and he would call me. No call- still paying. They did however respond to my negative review on google. What a TERRIBLE company!

We were one of the routes that was just recently shut down, and I understand those things happen…read more But the way this company has handled it could not be more disappointing. We were given basically two weeks notice, but they have yet to show up for the last week. They keep telling me they will be here the following day and they never show up. To add insult to injury I still got the final bill which for some reason was sent after my cancellation, and covers weeks well after my cancelation. Now a truck just pulled up empty, looked at my cans and left. This company has clearly taken on more than they can handle and it shows in their work quality and pride. They have zero of either. Hire literally anyone else.

I have been trying to contact a live person after weeks of missed Residential pickups and I can't…read moreget thru on 1-866-949-5119 after listening to music for 30 minutes! HELP

Here's how it works with them. You sign a 3 year contract with them, at a reasonable price and they…read moreraise the price 25% after a year. You call them and they tell you it's in the fine print that they can do that. Then they tell you they can put you back to the original price if you sign another 3 year contract. But guess what, they will increase the price again after a year. After this happened a second time with a second location of mine I figured out their game. Go with Bay Disposal or another local company that does not play games and pretend to be a "green company". That's a whole other issue...

Absolutely HORRIBLE service. I can't say accentuate enough how dissatisfied we are with this…read morecompany. STAY CLEAR FROM THEM. My business has been with them for over 15 years. Talk about price gouging...they charge us $497 a month for 4 weekly pickups. When we need to talk to someone about canceling there is no one to talk to they had me on a constant loop from online chat, to phone. I was hung up on 2 times after being on hold (first time 11 minutes and 2nd time 15 minutes). I am disgusted with this company and as soon as I get ahold of someone I will go to another company. They have lost our business.

Hickory Manor decided to hire Waste Management after having a sub par experience with Bay Disposal…read more Waste Management signed a contract providing service to empty 3 dumpsters six days each week. So far, I am not impressed. They failed to empty our dumpsters on a Friday.. failed to show up on Saturday... so we had trash piling up next to the dumpsters. We then had to hire a separate service to clean up the dumpster area before Waste Management would return. This past week, I have had been notified by another resident that the dumpster by them had been emptied recently, yet the dumpster near my residence was completely full! Our property manager contacted them and they claim that our development was serviced... complete lie! We just hired this company. How difficult is it find a reputable disposal service in all of Chesapeake? Maybe my HOA rates might have to be increased to have dependable regular waste disposal.