I paid for my tags there over a month now. I was told it should take about 3 weeks. I tried to…read morecontact them and my calls goes straight to vm. Used another phone and someone texted back saying the office is open but busy and we could just stop by. I then responded saying I want to check on my status and no one responded. Everyone needs to know they are fraudulent and keep away. Reporting this company and will attempt on getting my money back from my bank. UPDATE: I was able to speak to someone at the DMV today August 3rd and was told no tag application was filed for my car vin. She asked what company completed the initial application to know if they are known. Once I told her she said she is aware of the company and will send them an email. I had to print some documents and left the DMV. By the time I returned to start the process I was told the company I paid just put in the paperwork. They only did that because I was never gonna stop.

My wife recommended this place for me to register my truck. I was in and out in 5 minutes and…read morereceived my plates in 2 weeks. The absolute best experience for my registration needs

sgt. Dieng was helpful and professional during my enlistment process. He made sure that everything…read morewas moving smoothly and would update me on what was happening.

TSgt Prins bae was helpful and professional during my enlistment process. If something came up he…read morequickly got it resolved, answered texts/calls promptly, and treated me with unequivocal respect.

Not to be confused with the Internal District, which is a seller of cream pies…read more The International District is actually essentially a Vietnamese District, and that's what most people know it as, although there are some cool things from other nations in the area. But definitely, if you want some of the best Vietnamese food and drinks and snacks and desserts in all of the United States, you would come to this neighbourhood of this city, because Houston Texas is low key the Vietnamese Capital of North America.

Phenomenal customer service. The receptionist was brief and was detailed on what I needed. I…read morerecommend you folks to try it out but be warned. Come early. Lines are longer than six flags roller coaster rides!

In and out super easy. We parked. Went in. Someone was standing at the door to help and direct us…read more We went straight to the counter on a weekday afternoon. They immediately got us a new tag for our new car. It's activated. And we were done. Very good experience.

This place was designed well, in fact it was a real viet of engineering…read more This is a Vietnamese Civic Center located in the heart of Alief, which is Vietnamese Town Houston. They're available for all of your Vietnamese Civic Center needs. There are lots of Civic centers around the city and Community Centers too, but not one that specifically caters to the Vietnamese Community, which is a massive part of Houston, and perhaps the most significant Viet community in the country - and this place is very useful in that regard.

This was one of the worst customer service experiences I've ever had. The staff were extremely…read moredisrespectful and unprofessional. I felt that I was treated unfairly and without basic courtesy. Instead of helping, they spoke in a rude manner and made the process unnecessarily difficult. No one seemed interested in answering questions or providing proper assistance. A government office should treat people with respect regardless of their background, but unfortunately that was not my experience here. I hope management reviews the behavior of the staff and improves the service for the public.

This new office has less seating space and moves slower than molasses. Auto tag renewal for my…read morehusband took 2 hours and when I came wait time said 30 min and I'm going on over 1 hour. One of the attendants say they are just going in order of tickets pulled but it's moving x10 slower than the old building.

Ok, this is going to be weird but I have NEVER EVER been to any governmental or agency whose…read morecustomer service can only be described as exceptional! The staff is always so informative and kind, they actually treat you like family...yes family! Angel in the 2nd floor receptionist was by far my most favorite person because he assisted me in every process that I came to do, which at the end it was a total of at least 10 different procedures. From the get-go when I walked in with my parents and the guard from the metal detector saw my dad wearing a heart vest, he asked him how old he was and right away we were given the VIP treatment! Since I accidentally made an appointment for the wrong procedure I asked if my dad could take it since he needed to renew his Mexican passport *which I originally wanted to apply for myself. But because I also had my mother, both my parents were able to renew all different documents and I was given the correct information to obtain my dual citizenship, Mrs Sylvia from the 2nd floor cut me some slack and asked to come back Monday @ 8:30am. Monday came and I arrived on time, Sylvia was very professional and fast with the process. Long story short after 4 hours I left with my passport and my matricula. The entire process is well organized and fast, their staff definitely made my two visits pleasant. I just wish more government agencies could learn from this office on how to provide great customer service and simply be more sympathetic towards people. Thank you for such a wonderful experience especially when I was bringing my parents!

My wife had an appointment on 04/24/2026 to get a mexican passport. . Absolutely horrible…read moreexperience. Complete lack of information on documents needed. We waited in line for 45 minutes then told she needed marriage license. Which she was initially told she didn't need. Went home came back waited another 45 minutes. Now told she needed other documents. The incompetence and ignorance level of the employees/staff is immense. All had the same response, "it's not my fault". Every employee is an absolutely useless, worthless, waste of life. My wife is born and raised from mexico. Yet, after today she herself said. It's not worth the trouble of getting the passport if having to deal with piece of shit people. Just to try to get to a piece of shit country/mexico. The only reason I put one star is that there is no option for 0 or a middle finger.