I set up auto billing on a credit card. After the first bill I see an $8 service charge. I try and…read morelog in to change it and am unable to enter and receive this message "Access to www.houstonwaterbills.houstontx.gov was denied. You don't have authorization to view this page." I verified it was the correct site and tried again. Same result. I went to chat and asked to change payment method. After 7 minutes of verification they said I they could not change payment method and said to call the main number for help. I called and said I wanted to change payment method. Again, after all kinds of verification I was told I had to change it online. After trying several times with the agent online I was told the site was down and to try back later. I guess when you are the only game in town then customer service really does not matter.

Another day, another boil notice from the City of Houston. Yet again, the City of Houston has…read moredropped the ball, and can't provide Texas' largest city with clean, safe drinking water. Apparently the pumping station had a power failure (thanks Ercot) and then the backup generator failed. Nobody seemed to notice until it was too late, and water pressures went below a safe threshold. Remember during Snowvid in 2021, Valentine's Day, Winter Storm Uri, when they couldn't keep the taps flowing? Yea, that sucked, and people died. Remember in 2020 when a pipe burst, and they had a boil notice for the entire city back then too? Get your act together. The trust that the public has in your water utility is going down the drain. I'd drill a private well in my backyard if they'd let me, but I don't think that's feasible. In the mean time, we're going to the store to get more bottled water, and boiling everything that comes out of the tap.

So good the waffle is the greatest thing ever I will come…read moreback any time! Best thing ever I will come every single day if I could

According to folks who lived through the 80's as they experienced the beginning of Chinatown in…read moreSouthwest Houston... this was the New Chinatown to them. If you trampling through downtown streets, you'll see signs also say Chinatown. That is the Old Chinatown. In late 1980's, merchants moved from Old Chinatown to Bellaire Blvd settled as we see today. There are only few businesses kept their original name and original storefront from that time. You can find Tak Sing Hong 德信行 and Yuan Ten Restaurant 雲天烧腊麵家 at Metropole Center and Le Lai Restaurant 東江菜館 at Dynasty Plaza. People often use Dun Huang Plaza as Houston Chinatown. Granted, it is the largest and busiest shopping mall in Chinatown from dusk to dawn. In foodie scenes, you can say Chinatown consists of all restaurants on Bellaire Blvd from South Gessner To Beltway. Anything beyond that is called Little Saigon or Asiatown. Based on Houston Convention & Visitors Bureau tour book, Chinatown extends pass Beltway to Dairy Ashford Road in the west and to Fondren in the east on Bellaire. If you live in Houston for a while, you probably know Chinatown is one of the 88 Super Neighborhoods in Houston. This 2.37 square mile of land covers from Westpark in the north down to Beechnut and South Gesner from the east to Beltway in the west. Houston Chinatown is a fun place to be. No wonder USA Today named it one of the top 10 Chinatown in United States (in 2014).

Ok, this is going to be weird but I have NEVER EVER been to any governmental or agency whose…read morecustomer service can only be described as exceptional! The staff is always so informative and kind, they actually treat you like family...yes family! Angel in the 2nd floor receptionist was by far my most favorite person because he assisted me in every process that I came to do, which at the end it was a total of at least 10 different procedures. From the get-go when I walked in with my parents and the guard from the metal detector saw my dad wearing a heart vest, he asked him how old he was and right away we were given the VIP treatment! Since I accidentally made an appointment for the wrong procedure I asked if my dad could take it since he needed to renew his Mexican passport *which I originally wanted to apply for myself. But because I also had my mother, both my parents were able to renew all different documents and I was given the correct information to obtain my dual citizenship, Mrs Sylvia from the 2nd floor cut me some slack and asked to come back Monday @ 8:30am. Monday came and I arrived on time, Sylvia was very professional and fast with the process. Long story short after 4 hours I left with my passport and my matricula. The entire process is well organized and fast, their staff definitely made my two visits pleasant. I just wish more government agencies could learn from this office on how to provide great customer service and simply be more sympathetic towards people. Thank you for such a wonderful experience especially when I was bringing my parents!

Went here for the Angela Aguilar dresses…read more Lugar esta muy limpio. Estacionamiento es amplio pero se llena pronto. Línea de espera puede ser un poco larga a tiempos. Las personas que ayudan hay veces que no son tan amables. Siempre te manda que al wassup o link. Muchas personas que vienen aquí no saben mucho de technologia por lo cual debería de haber alguien quien pueda ayudarlos.

This is my first time walking into The workforce commission off of beechnut and I was absolutely…read moreimpressed with the cleanliness as well as the service I was immediately given. Nevella absolutely answered every question I had, she showed me around, she explained all the resources, and she assisted me in a few other things (I was unaware of) I needed to do in regards to why I was there to begin with. I am so appreciative and I highly recommend this location to anyone.

I was sent a letter that said this is your first and final warning if you can't come in call this…read morenumber so I did over and over and over no one ever picked up so I called one last time and left a message that I couldn't come in because I worked full time. They cut off my assistance anyways which caused me too miss work and go through a entire process just to get my children medical back. This place can be helpful but to me it's a burden and here I am 2 months later receiving a demanding letter that I go in and now I have to so I don't have to miss any days of work for there mistakes.

I sent mails with postage ready and the recipients never received my cards nor mail. This was the…read moresecond time. If you don't want your mail lost, go somewhere else. This place is suck! If there is a zero point or minus number I would have already given them. This place wasted my time (two times) never again!

It is very unfortunate. I always promote this Chinatown Post Office operates as a Contract Postal…read moreUnit aka CPU. One day last year, I came here to mail 2 very important letters. One was to the property management company and one was to the secretary of the HOA board. They have to be mailed a certain way. It seemed they had hired a new employee, he spoke fluent English to me but spoke Chinese to his boss. He reversed my order. When he tried to correct the situation, he double charged me. Then, he took my number and promise me he will give me a refund. It's okay. I don't think he will ever correct the situation. I honestly don't know what he was doing to mess it all up. I was pretty patient on that day. I figured it was his first day. I actually don't care, they letter arrived with no consequences. But I would not come back to this CPU again. So, keep the change.

John was super helpful he answer all my questions, concerns and pointed me to the right direction.read more

After being a 112 days. I consider these people have stolen my money $724 They put me off. Put me…read moreoff originally with 4 weeks. Then 6 weeks, then 8 weeks, then 10 weeks. And then here I am 112 days later.