Went in to reinstate my CDL from a downgrade. I had tried everything before I came here. I had…read morepassed my DOT physical at Concentra. License was downgraded because the results never got to the clearinghouse and nobody knows why. It was allegedly sent in twice. Jennifer at this DPS location was very helpful and walked me through everything with patience and understanding. It took awhile but she got me all fixed up and license back on track.

DONT GO HERE. These people are racist. i am a 17 year old girl trying to get my license, and thus…read morewhite lady was nice to ANOTHER white lady while getting into my car, but then got into the car with me, and SNATCHED MY LICENSE, and then when i went to do parallel parking, my tire got on the foundation of the cone, SO I DIDNT HIT IT, and she failed me. I didn't even hit anything, but its a racially thing. they fail you for EVERYTHING, even if it's not your fault. don't go here PLEASE DONT

i've been to this location about 3 times for auto sticker renewal & each time i was in & out in…read moreunder 30 minutes. everyone is so nice & friendly. the area is always clean. definitely have had a better experience here than any other tax/court office.

Seriously I don't know what the heck is going on with them! Three trips here and they are closed…read moreevery time! They don't answer the phone because the number listed is wrong and they have no consideration for people rushing across town from work. Lets not forget the fact the website is wrong with the posted hours. And the signs on the doors are epic! Sad that they say we are open in the morning as if you didn't just tell them you are work when they open and no you can't come on your lunch break if you work on the other side of Houston.

I ended up filing a claim with my credit card company and got my money returned. They had my title…read morepending for nearly 6 months with no action on a 2025 vehicle.

Scammersdo not do business with these people…read more They tell you the titles and plates 6-10 weeks to get there but its all a scam. I did all the paperwork in September 29 and as in today it is now February of 2026 and not once, my paperwork got processed. To keep you waiting and bleeding you of your money, they'll keep asking you to renew your temporary tags. DO NOT FALL FOR IT, ITS A SCAM! Evelyn is the main person if you want to point a finger to. I had to call for months and show up, asking for my money back. They gave me back my money (528) because i kept being persistent. I also think they only gave me my money back because it wasnt that much. I feel for these over people that got scammed for thousands. While Evelyn is going on cruises and vacations with her kids too busy to answer the phone and give people back their money. Do not do business with these people they are scammers.

It's the my first time visiting this location much closer to my home then previous spots. I stopped…read morein to get a new EZ TAG for one of our newer vehicles. It was very smooth. Transaction was handled pretty quickly. I was only there for maybe 10 to 15 minutes and I was gone. I definitely recommend this location if you need to do any business with the EZ TAG.

Has always been a hassle with payments, and deleting and locking saved payment methods. While it…read moremay be smooth to sign up everything else is not. I hate that they did away with texas tag. They were so, so much better.

I love love this place they go above and beyond for ur needs ms Karen and her team are really good…read moreat what they do I always come here for my titl needs and much more thank you again swift auto this review isn't for show either lol real person not AI

Notary service was quick fast and friendly. Highly recommend the service here if you need a quick…read moreservice

I paid for my tags there over a month now. I was told it should take about 3 weeks. I tried to…read morecontact them and my calls goes straight to vm. Used another phone and someone texted back saying the office is open but busy and we could just stop by. I then responded saying I want to check on my status and no one responded. Everyone needs to know they are fraudulent and keep away. Reporting this company and will attempt on getting my money back from my bank. UPDATE: I was able to speak to someone at the DMV today August 3rd and was told no tag application was filed for my car vin. She asked what company completed the initial application to know if they are known. Once I told her she said she is aware of the company and will send them an email. I had to print some documents and left the DMV. By the time I returned to start the process I was told the company I paid just put in the paperwork. They only did that because I was never gonna stop.

My wife recommended this place for me to register my truck. I was in and out in 5 minutes and…read morereceived my plates in 2 weeks. The absolute best experience for my registration needs

I moved to Texas from Washington state in April & upon trying to get my Texas plates, the tax…read moreoffice was SO RUDE & unhelpful. I stumbled upon this place just on a random Google search and it did NOT disappoint. She took all my documents, no appointment needed (back home you needed an appointment for this kind of thing) and told me it would be a couple of weeks. The price I paid was well worth the hassle of dealing with the tax office myself. They called me almost every week to update me, they are SO NICE here. We have two other vehicles that need it and I will use them again. Thank you so much!

If you want your title or any car service dealing with that category, this is the place to go. They…read morelady that runs the business is very nice, every time I had a question she was quick to answer. Very affordable service and this company will make it there #1 priority to take care of you. If I could give this store 100 stars I would, you don't come across customer service like this every day

I set up auto billing on a credit card. After the first bill I see an $8 service charge. I try and…read morelog in to change it and am unable to enter and receive this message "Access to www.houstonwaterbills.houstontx.gov was denied. You don't have authorization to view this page." I verified it was the correct site and tried again. Same result. I went to chat and asked to change payment method. After 7 minutes of verification they said I they could not change payment method and said to call the main number for help. I called and said I wanted to change payment method. Again, after all kinds of verification I was told I had to change it online. After trying several times with the agent online I was told the site was down and to try back later. I guess when you are the only game in town then customer service really does not matter.

Another day, another boil notice from the City of Houston. Yet again, the City of Houston has…read moredropped the ball, and can't provide Texas' largest city with clean, safe drinking water. Apparently the pumping station had a power failure (thanks Ercot) and then the backup generator failed. Nobody seemed to notice until it was too late, and water pressures went below a safe threshold. Remember during Snowvid in 2021, Valentine's Day, Winter Storm Uri, when they couldn't keep the taps flowing? Yea, that sucked, and people died. Remember in 2020 when a pipe burst, and they had a boil notice for the entire city back then too? Get your act together. The trust that the public has in your water utility is going down the drain. I'd drill a private well in my backyard if they'd let me, but I don't think that's feasible. In the mean time, we're going to the store to get more bottled water, and boiling everything that comes out of the tap.