They are professional great fast and efficient! It only took me 15 minutes to get through the…read moreprocess. There are a lot of people to help if you are confused about the process.

I'm not sure why I expected my visit to the DPS office for license renewal to be efficient, my…read moremistake. My biggest issue with the queue is that there are multiple phases with no direction whatsoever. Once my initial number was called, i was told to stand in another line. After I stood in that line, I was escorted to another area that wasn't really a line and the agent I was on front of when on break. After I stood there for over 15 minutes with no acknowledgement, I finally changed lines in order to get assistance. When I was helped, the service was fast and pleasant. They just really need to do something about the phases of waiting.

i've been to this location about 3 times for auto sticker renewal & each time i was in & out in…read moreunder 30 minutes. everyone is so nice & friendly. the area is always clean. definitely have had a better experience here than any other tax/court office.

Seriously I don't know what the heck is going on with them! Three trips here and they are closed…read moreevery time! They don't answer the phone because the number listed is wrong and they have no consideration for people rushing across town from work. Lets not forget the fact the website is wrong with the posted hours. And the signs on the doors are epic! Sad that they say we are open in the morning as if you didn't just tell them you are work when they open and no you can't come on your lunch break if you work on the other side of Houston.

I had to register my car from California and Perla was so nice and helpful with the process I…read morehighly recommend Perla

Scammersdo not do business with these people…read more They tell you the titles and plates 6-10 weeks to get there but its all a scam. I did all the paperwork in September 29 and as in today it is now February of 2026 and not once, my paperwork got processed. To keep you waiting and bleeding you of your money, they'll keep asking you to renew your temporary tags. DO NOT FALL FOR IT, ITS A SCAM! Evelyn is the main person if you want to point a finger to. I had to call for months and show up, asking for my money back. They gave me back my money (528) because i kept being persistent. I also think they only gave me my money back because it wasnt that much. I feel for these over people that got scammed for thousands. While Evelyn is going on cruises and vacations with her kids too busy to answer the phone and give people back their money. Do not do business with these people they are scammers.

Gah! What's everyone's beef with the toll authority? When I went, things were smooth sailing. I do…read moreresent having to pay tolls in general, but these guys made it easy. Their cameras and toll tags seem to do all the work. As long as things go well, they seem to go very well, but when they go bad, they go horrid. I was driving at the speed limit, and getting passed like I was standing still. Speed limits seem to be a mere suggestion along most of the toll road. Houston drivers know better than that. If you're paying to use the roads, I guess you can drive it like you stole it. Some of them probably did. My favorite thing about the Harris County Toll Roads is the cars - when you see the dropped lowrider with the spoke rims that stick way out and the fur on the inside of the car jammin' some DJ Screw while sippin' on some syzzurp, you know you rollin' Clutch City.

I recently received an unexpected invoice from the Harris County Toll Road Authority (HCTRA) for…read morenearly $500. When I contacted their team, I was told that invoices are not sent until a "significant" amount has accrued, and that there is no guaranteed notification cadence-- by email or by mail--on a regular basis. They verified over the phone that they had not sent me a single notice since 2022. This means that drivers can unknowingly rack up toll charges for months or even years without receiving any notice until a large balance suddenly appears. In my case, I had not received a single invoice or late notice since 2022. Then, out of nowhere, I was sent a $500 bill with less than 30 days to pay it. Every other Texas toll authority and basic service provider that I pay on a regular basis--utilities, rent, even smaller toll systems--has a simple notification system. HCTRA's lack of one makes it extremely difficult for people to pay their bills on time and puts customers at risk without fair warning. This practice feels outdated, poorly managed, and unfair to the public. HCTRA should be required to send toll notifications regularly--monthly, quarterly, or at the very least, when a balance first appears. They told me I could have "checked their website at any time" but they just officially took over as the operators of TXTag this year. How was I supposed to guess where to go and when to pay my bill? Seems unethical and like a bad choice of a company to operate our toll roads.

I been going here with all my cars for an year or more now I love love ms karen and her coworkers…read morethere so sweet and they get the job done love ya ma karen and her team of coworkers if u need help with any tit go to swift auto you want be disappointed I promise you

Notary service was quick fast and friendly. Highly recommend the service here if you need a quick…read moreservice

I paid for my tags there over a month now. I was told it should take about 3 weeks. I tried to…read morecontact them and my calls goes straight to vm. Used another phone and someone texted back saying the office is open but busy and we could just stop by. I then responded saying I want to check on my status and no one responded. Everyone needs to know they are fraudulent and keep away. Reporting this company and will attempt on getting my money back from my bank. UPDATE: I was able to speak to someone at the DMV today August 3rd and was told no tag application was filed for my car vin. She asked what company completed the initial application to know if they are known. Once I told her she said she is aware of the company and will send them an email. I had to print some documents and left the DMV. By the time I returned to start the process I was told the company I paid just put in the paperwork. They only did that because I was never gonna stop.

My wife recommended this place for me to register my truck. I was in and out in 5 minutes and…read morereceived my plates in 2 weeks. The absolute best experience for my registration needs

I moved to Texas from Washington state in April & upon trying to get my Texas plates, the tax…read moreoffice was SO RUDE & unhelpful. I stumbled upon this place just on a random Google search and it did NOT disappoint. She took all my documents, no appointment needed (back home you needed an appointment for this kind of thing) and told me it would be a couple of weeks. The price I paid was well worth the hassle of dealing with the tax office myself. They called me almost every week to update me, they are SO NICE here. We have two other vehicles that need it and I will use them again. Thank you so much!

If you want your title or any car service dealing with that category, this is the place to go. They…read morelady that runs the business is very nice, every time I had a question she was quick to answer. Very affordable service and this company will make it there #1 priority to take care of you. If I could give this store 100 stars I would, you don't come across customer service like this every day

I set up auto billing on a credit card. After the first bill I see an $8 service charge. I try and…read morelog in to change it and am unable to enter and receive this message "Access to www.houstonwaterbills.houstontx.gov was denied. You don't have authorization to view this page." I verified it was the correct site and tried again. Same result. I went to chat and asked to change payment method. After 7 minutes of verification they said I they could not change payment method and said to call the main number for help. I called and said I wanted to change payment method. Again, after all kinds of verification I was told I had to change it online. After trying several times with the agent online I was told the site was down and to try back later. I guess when you are the only game in town then customer service really does not matter.

Another day, another boil notice from the City of Houston. Yet again, the City of Houston has…read moredropped the ball, and can't provide Texas' largest city with clean, safe drinking water. Apparently the pumping station had a power failure (thanks Ercot) and then the backup generator failed. Nobody seemed to notice until it was too late, and water pressures went below a safe threshold. Remember during Snowvid in 2021, Valentine's Day, Winter Storm Uri, when they couldn't keep the taps flowing? Yea, that sucked, and people died. Remember in 2020 when a pipe burst, and they had a boil notice for the entire city back then too? Get your act together. The trust that the public has in your water utility is going down the drain. I'd drill a private well in my backyard if they'd let me, but I don't think that's feasible. In the mean time, we're going to the store to get more bottled water, and boiling everything that comes out of the tap.