Very professionally operated, communications excellent with state of the art technically capable…read morewith text & email quotes and notifications. Very good techs & open discussions about issue and best path for remedy.

I went to Akin and set up an appointment for the next day; got there and they told me it would be a…read morelittle while as someone was still in the bay with the mechanic. I asked for another appt. They set me up for first thing in the next morning. I got there and they pulled my car into the bay within 30 min. A short while later the desk called me up and told me the bad news. They couldn't do the front end alignment because my tie rods were seized up. They could fix the seized rods but it would be difficult and with the price of the alignment, a little over $1600. I asked if that was cash. She said, "no" but with cash I could have a discount and it would be about $1550. I stepped outside and called a mechanic I know from out of town. He laughed and said, "how much and for what??" I went back inside and paid my bill, took my car out of town and he fixed the tie rod issue in 10 minutes and did a front end alignment - and I drove out for $115. I wonder if the owner knows what's going on there. I got a bill for an alignment inspection. I asked for the itemized estimate but only got the note saying I rejected getting my car fixed. The $1600 was never written down and neither was work to be performed written down. I guess I it could be viewed that I misunderstood. I did ask the mechanic about it and he told me how hard it was to unseize the rods and I mentioned the $1600 to him, he grinned and just went along with it, telling me he understood. He also talked with my out of town mechanic on the phone, telling him what they found. If I had misunderstood the price, why didn't anyone correct me? Everyone there was very pleasant, friendly, and nice - the mechanic and the counter personnel. I would have gotten the job done if they would have just done the front end alignment. I gave it two stars because it "Could've been better"

On July 28, 2025, I brought my vehicle to Humble Tire & Automotive for a routine oil change. I had…read morealso used their services for my previous oil change and returned because of the excellent service I received from two particular technicians. Unfortunately, upon my arrival, those technicians were busy, so a different technician handled the service. Based on his interactions--asking the other techs for guidance--it was clear he was either new or unfamiliar with the specific requirements of my vehicle. The facility allows customers to observe the service right in front of you, and I watched as the new technician drained the oil, lowered the vehicle, and added new oil. He then indicated the service was complete. While I noticed that something about the process felt different from prior visits, I couldn't immediately identify what had been missed. As I paid, I asked the technician I was familiar with whether they also check fluids during the oil change. At that point, the technician who serviced my car admitted he had forgotten and went back to add washer fluid. Two days later, on July 30, I realized what had actually been missed: the oil filter had not been changed, even though this was included in the service I paid for. I immediately called the shop. They insisted the oil filter is always changed, but I assured them this had not been done and offered to return so they could inspect it themselves. When I arrived later that day, the two original technicians--whom I trust--removed the oil filter, confirming it was indeed the old, dirty one from before. I took a photo and sent it to my husband. The original technician falsely claimed that he had changed it. I told him I had watched the entire process and saw otherwise. I emphasized that while I understand mistakes happen, I do not appreciate being lied to. The filter clearly had not been replaced. As I was leaving, my husband called and suggested that we should at least be compensated for the inconvenience--either with a refund or a free oil change. I agreed. Since I was already out of the parking lot, I called the shop. After multiple attempts, someone finally answered--who turned out to be the manager/owner. I explained what had occurred and informed him that we were requesting compensation for the incomplete service and inconvenience. Instead of addressing the issue professionally, he implied I was lying by saying the filter was theirs. I reminded him that I'm a returning customer and they had performed my previous oil change, which their records could confirm as to why the filter was theirs. When I suggested compensation, he responded dismissively and said I was "incorrect," claiming a filter can last through two oil changes. I explained that such a claim was unacceptable. He then made an offensive and generalized statement: "You people always want something for free." I was shocked and offended. At no point did anyone at the shop offer to make things right, outside of changing the filter at my request--I had to advocate for myself entirely. I calmly explained that I wasn't demanding anything unfair--just suggesting reasonable compensation for a service I paid for and did not receive. The owner said I should've asked for a discount instead of something free. I replied that it would have been good customer service for them to initiate that offer, especially given it was their mistake. I went out of my way to return to the shop after being out of town, simply to have them complete a service they should have performed correctly the first time. He continued referring to me as "you people" and eventually offered a mere 10% discount--while still speaking to me in a rude and condescending manner. When I told him I didn't appreciate the way he was speaking to me, he talked over me and finally said, "You people can just go do business elsewhere. We don't need people like you," and then hung up on me. I have never experienced such unprofessional and disrespectful customer service. I remained calm and respectful throughout, but I was treated as though I had done something wrong for simply expecting quality and honesty. I still believe compensation is warranted--not only for the mistake, but for how poorly I was treated. For the record, I have visited this business three times--twice for my vehicle and once for my husband's. Each time, we were paying customers. Our money has always been good. Their service was not. This experience has shown a complete lack of integrity, professionalism, and basic human decency. I will never return to this business, and I will not recommend them to anyone else.

Reasonable priced. Great people. Fast service. Been using them for years. Air up tires, repair…read moretires, state inspection

Let me say Tyler Pedigo is the most professional and honest man you will come across. Tyler goes…read moreabove and beyond to make your experience with Texas truck works amazing. His attention to detail is bar none. I'm not 1 to make reviews, but I made a means to make this 1 because it is well worth the time to do so.

Best Jeep shop in all of Texas!…read more I had an ongoing death wobble issue that I couldn't fix on my own, so I brought it here to have the issue diagnosed. Within a few minutes of walking in, Kyle and Craig had my Jeep on the rack, had the issue pinpointed, and had given me a quote on how to fix the issue. Kyle walked me around my Jeep showing me how he was inspecting it and took time to explain each step as he went through their detailed diagnostic inspection. These gentleman were fast, professional, and didn't try to sell me things I didn't need. Parts were ordered and my Jeep spent less than 3 business days in the shop. There is simply no other business in the area that will go above and beyond like they do at Texas Truck Works. After this experience I will be a customer for life. Kyle and Craig are two upstanding gentleman. I truly can't say enough good things about them and the team at Texas Truck Works.

I had my car towed to Discount Quality Car Care. I spoke with Jerry, one of the Owners. Luckily my…read moreissues were not major. My car was repaired halfway through the next business day. The price was fantastic! I was nervous because I had never been there and didn't really have a recommendation from anyone. When we pulled up the tow truck driver told me I was in great hands. She said this place was honest & they would do me right. When a tow company from another business gives them a great review, you know that's where you should go. I will most definitely be back!

You want honest prices and folks not just changing parts? Want a place that actually tells you more…read morethan what the codes say? Will it take a bit longer to get done? Sure, but the price is better and the service is the best I've had with a shop. Go here.

Tried to overcharge me by a fair margin for a repair that was fairly inexpensive. Initially quoted…read moreat $800 after some back in forth they finally dropped it to $200 with me covering the cost of the part, which was $230. The redeeming factor of this is that Josh was very nice, even if they did try to overcharge me initially. They did the service as stated and everything works perfectly. Just don't let them quote you blind, give it some research before blindly accepting estimates

Rated 1 for being responsive…read more I stated the reason for visit was- a) reduce acceleration - drive with care warning light on b) Service ESC warning light on c) rattle and clicking noise from engine There was never any mention during the full inspection identifying the cause of either warning light and/or how it could be resolved. I declined a lot of repairs that I did not ask for. I did approve repairs and diagnosis totaling $1104. It was advised that I get an engine replacement for $16K, which I assume was causing the engine rattle. Regardless, all the warning lights are still on and I'll need to take it somewhere to find out the cause and the fix. ... And the truck has a recall that was never mentioned as a potential cause of the engine noise.

Family owned tire and wheel repair shop that gets it done fast like a NASCAR pit crew. On this day…read morethey diagnosed a cracked aluminum rim, sent out for repair and had me rolling the next day for $130, vs $2000 for a new wheel. Good value and honest work. Previously I brought in flat ATV tires for repair and replacement. Happy with all work at this shop.

I came in for a tire change due to a flat and they got me in and out super fast and efficiently!…read moreNot only was it amazing service but it was super affordable!!

This place is exact what it looks like. A few good guys running a car repair facility that's been…read morea staple in Tomball for years. David has done at least 5 full systems for me. In fact, I'm here now having exhaust work done to my Avalanche. Is it dirty? Yep. It's a car repair shop that specializes in the two dirtiest parts off a car. The brakes and the exhaust. If you want a boutique auto shop go to Caliber where it's super clean. Been there. Had to go back three times for one water pump repair AND pay a diagnostic fee of $120 for them to tell me what I already knew, then charge me $230 more than the dealer would have. The guys in Tomball do a great job, help people that need it, and are just simply good guys. Any negative reviews should be examined carefully and look at the source of the bitching. I'll keep coming back to Tomball muffler. You go have your Starbucks at the boutique shops. Thanks for making all my rides sound epic, ya filthy bastards!!

We have had David and his team work on all our vehicles for past 25 years. Hands down excellent…read moreservice, excellent customer service, always gives you that Tomball hometown feeling. Now our children use them and they feel the same. Thank you David and to your team for always taking us in with our sometimes last minute problems.

Customer service. Not only did this place not install my tires properly, they don't answer the…read morephone. I was approve for tires and wheels but they didn't have the wheels in-stock, so my call was to get my wheels and have them installed elsewhere. However this place isn't professional enough to answer the phone because the know they didn't mount 2 of my new tires properly.

2nd time using lift city and both time went above and beyond to meet my needs.installation went…read moresmoothly customer service is top notch