I'm not sure where to even begin on this review. I placed an order to be delivered next day. The lady taking my order spelled the address wrong. When I caught it on the shipment notification, I immediately called to get it corrected. She noted it was fixed, but the shipment should still deliver same day. The shipment did not deliver the same day, in fact it delivered next day at 7:30pm and arrived spoiled. When I called back and talk to the lady to get it corrected, she did not answer my calls for 2 days. Understandably it was the weekend and she was not around her phone, she did respond to text messages and said she would talk to her boss on what they could do. She did call me and say she would personally be delivering replacement steaks and picking up the expired ones. She said she would do this the Wednesday before thanksgiving, and never showed. She then said she got busy and would deliver the Friday after. Never heard from her. To this day, I still have not heard back from her and have emailed the company without a response either. This has been an absolute nightmare and all I wanted to do was send my boyfriend's parents a nice thank you gift, but instead I'm left with no steaks and over $100 out of pocket. read more