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Tomball, TX

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Texas State Optical North Spring

4.4 (12 reviews)
Closed • 8:30 am - 5:30 pm

Services - Texas State Optical North Spring

Eyewear fitting

Eye exams

Retinal imaging

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Review Highlights - Texas State Optical North Spring

“The lady named Marcel helped, or tried to help, me figure out my f'd up vision insurance through my employer.”

Mentioned in 4 reviews

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4.1(9 reviews)
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Went there just to get glasses because I had no contacts left looked for an hour to find the…read moreglasses I wanted they told me it would be 14 days till I got my glasses so I also got a 3 month supply of contact so I can see in the mean time, it's been 19 days. so I called them being like hey did y'all get them in and they told me I never payed for glasses or got them when I checked out she told me the total was $300 why is it when I call now I only payed $150 she has no idea what I'm talking about and there's no record. SOOOO UNPROFESSIONAL DO YOUR JOB. I've never had this happen to me and I'm just so pissed bc I've been waiting all this time and now I'm not going back even tho I found the glasses I loved

The front desk staff was excellent!…read more I debated on writing this review. But here I am writing it. It is not a "safe environment" for same-sex couples. Yes, I understand we all have opinions, and obviously, this review is not for heterosexual couples. My company is progressive enough to cover my domestic partner and the children of my domestic partner. I took my two kiddos and partner in for an eye exam. They all have different last names than me. The doctor must have noticed that because when he took our 14-year-old daughter back, he started questioning her about the relationship and who the mom was. Who I was in relation to her. It was just a very awkward conversation to have with any patient. Let alone a 14-year-old girl. I get people committing insurance fraud. But, call my insurance company after the visit. Don't question a young girl. Yes, I took into consideration that my 14-year-old could have been dramatic. But she has never said anything to this degree about any other appointments or doctor visits we all attend. Again, the front desk staff is great, and again, I'm sure "normal" families have more than a great experience here. This review isn't for the "normal" families.

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Glimpse Eye Care - Lavender chilling at Glimpse Eye Care! :)

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4.7(35 reviews)
1.8 mi
•$$
Locally owned & operated
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We had a last minute need for an eye exam and by chance my husband found Glimpse. I'm glad he did…read morebecause this was one of the best experiences I had at an optometrist. It has been hard to find one in the Houston area and I'm glad we found it. We came in for my husband's exam, but ended up getting a new set of glasses for my daughter. They had these cute glasses for kids with cat ears and since they were so great with my husband I decided to get her another pair of glasses. Dr Chen was knowledgeable, pleasant and I could tell he was focused on the customer experience. He took time to double check her current prescription and make sure everything was perfect instead of just rushing the process. There was also someone at the front desk that helped adjust my daughter's glasses and she was very helpful. She showed my kid how to properly take off her glasses and shared what kind of frames she should get next time so they do not slide down her face. I appreciated the time she took to do this. The office is in the Woodlands and I live in Cypress. Even though it is far, I will return for my own exam and glasses.

I do not recommend Glimpse Eye Care based on my recent experience. I would give 0 stars if that…read morewere an option. First, I was charged an additional fee that was not covered by my insurance, but no one informed me about the extra charge beforehand or asked for my approval. In my experience, if there is an additional charge for a service that insurance does not cover, the patient should be informed in advance and given the opportunity to approve or decline the service. More concerningly, they took my glasses to measure the prescription. When my glasses were returned to me, I noticed a very noticeable scratch on the right lens and two lighter scratches on the left lens. I immediately pointed this out, but they denied that the damage had occurred while they were handling my glasses. Every time I went out of the house I cleaned my glasses and inspected them carefully, there were no scratches there before. For the first time in my nearly 40 years of wearing glasses, my glasses were scratched by an eye care provider. Although I ordered these glasses last year, they had been kept in their case because I was still wearing my other old glasses. I have only been wearing this pair for about two or three months, and they are still relatively new because I am a very careful person when it comes to my glasses. Because these are rimless glasses, I take extra care when handling and cleaning them. I paid approximately $400 out of pocket after insurance for these glasses, which have progressive, high-index 1.67 lenses. I'm very upset and saddened by how this situation was handled. I'm considering seeking help to determine what consumer or regulatory remedies may be available. I will not be returning to Glimpse Eye Care. They have lost my family's business.

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Texas State Optical North Spring - opticians - Updated October 2026

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