I would not recommend this office due to the negligence I experienced by one of their doctors. I…read morewent in because they were a referral from my insurance company and nearby. Once there, they initially seemed like good people and their office is very nice. The bill, however, was exceptional. I brought my own frames, yet they still charged me $355 and billed my insurance for an additional $1200. The doctor and staff knew that I was moving out of state and would be leaving as soon as I got my new lenses in. Chaos came when I went to pick them up and could see nothing and got an instant headache. It ended up that the doctor decided that myself, my former eye surgeon, and about 10 prior optometrists were fools and that she was special and knew more than anyone. Without my consent, and to my extreme surprise, she had completely changed the prescription to something unusable and unhelpful. Try as I might, I could not get their office to fix the prescription to what she had stated when I agreed to the script and paid them. Now, close to a year later, I have no usable glasses unless I use my old pair from a decade ago. However, they do not have the presbyopia script so I have to constantly switch back and forth between my old glasses and my readers. This was all a direct result of the doctor having a seeming God complex and being unwilling to behave as a professional or decent human. In addition to her creating considerable harm in my life, I consider them to have stolen my money as I would never have paid for new lenses that I knew were such an opposite prescription of my eyes needs. I did speak with their office again recently about the matter and they were of no help. The doctor should lose her license for such unethical and unprofessional behavior.

Awesome customer service on both the optometrist side and prescription fill side. Caring people who…read morewant to ensure your eyesight is their first priority. Will be returning and moving family to this location

Today, June 30, 2026 was the first time in this office for an actual appointment and I must say…read morethat from the time I made the appointment two weeks ago to the end of my appointment today, my experience was outstandingly phenomenal. The Office staff is professional and courteous the CPO was also amazing and Dr. Stout was professional, personable and kind. I can't say enough kind things she was awesome.. The entire building is spotlessly clean well laid out and very comfortable. There's a huge selection of glasses and it looks to me like they make them on site . what I really love is this is a family run business and NOT a huge corporate conglomerate who could care less about you as a patient or customer but just in your pocketbook. My Service here was really epic and i will be a lifetime customer.

Had a bad experience with another eye doctor in town so after doing some research decided to switch…read moreto the Cheyne Eye Center. I arrived about 20 minutes early to my appointment and was greeted upon arrival and very quickly seen by the tech Bri, who was awesome! After doing some very cool and modern high tech tests. I was quickly seen by Dr Debesa who was also great and very thorough with the exam. Got me back into my correct lenses and I can see clearly again. 5 stars all the way!

Dr. Dong and his team were professional and did every procedure to ensure my glasses were better…read moreand my thick prisms were perfect. As our area grows and more people move into the area, Dr. Dong will be very busy with new patients. Great job!

The staff and doctor all had such great customer service. I left the office impressed.read more

My husband when here & enjoyed his experience, so my son & I also went. They did all the tests, it…read morewas quick & easy. My son & I were both able to find glasses we liked. The glasses themed art in the office is great. The doctor & all of his staff were amazing. I think we found our new optometrist.

Been here several times. Be aware they will not tell you the eye scan is optional and will just…read morecharge you $39.00 for it without you knowing that it's not something you have to do everytime. I am sure it's a great test and worth it but letting people know it's optional would be the moral thing to do. Tried to order 2 pairs of glasses and they took so long to arrive but when the first arrived they did not pass inspection and had to be re order when the second arrived they didn't have the skills to cut them correctly so we're going to have to be reordered again. Frustrated by the experience but instead of apologizing they asked me to go somewhere else. Which I will gladly do.

Dr. Moore is the ONLY eye doctor that has thoroughly and accurately diagnosed my vision issue. It's…read morethe only time I have been able to see CLEARLY in my entire adult life.

It took them over a month to get my dad's glasses ready. They told us it would be two weeks…read more Staff is very nice, but this seemed an excessive amount of time.

I really like this doctor's office, they have a really nice staff and Advanced equipment for…read moretesting eyes that make it way more convenient than most! The doctor is very knowledgeable and thorough. We had a long talk and I even tried a different brand of contacts that I'm used to and they were so comfortable. I'm extremely confident with my prescription and I'm glad that I found a new office because the one that I had been seeing for years had just become so terribly expensive. I love a good frame and I'm not gonna lie, I want it to be Gucci, Versace something high-end and they've got them!

The physicians here are great. The staff is super helpful. Tho the glasses are not cheap at…read moreall. This isn't any fault of their own since they are just selling what they get from the big companies that make them and suggest the prices. The location is large and clean, sits in a strip mall, very bright inside, has lots of windows. Place was fairly busy while we were there in the late morning. Exam was quick and thorough. Really happy with the staff and physicians.

I do not normally leave reviews, but I truly had a lovely experience with Dr. Kasper! I have low…read morevision and an uncommon eye condition and she was very kind and professional towards me and did not make me feel like a freak show like other providers have. She celebrated the little victories with me of seeing the small letters, took the time to explain the photos of my eyes, and answered all of my questions. I will be back in the future!!

The co pay for my sons exam was $20 The office forced him to…read moreadd and extra $39 for a picture to check his eye health...yes! A force charge. LensCrafters accepts prescriptions from other places, don't come to this eye exam office unless you absolutely need to. Per front desk, this office requires this no matter what and it's an extra charge as in the insurance point it's not a mandatory but an optimal treatment. Not a great way to do what's best for each individual patient.

Needed to find somewhere for my son to get his eyes checked. I did not like my eye doctor so went…read morelooking. I stumbled upon Griffin Eye Care...just WOW! My son has sensory issue but they work slowly with him. The doctor was very involved, even when we came to pick up his glasses. And all of the staff is super friendly & helpful. If I had not already got my eye exam this year I would make Griffin Eye Care my eye doctor.

UPDATE: I am not…read moresure if this replaced my January 10th post. I hope not...it was regarding my initial visit, ordering glasses, and contacts. Walked out the door paying $1300 and then called the next day for more money on a "Readers Package deal (frame and lenses) of $99", By their mistake on the frame they wanted an additional $139 for the difference of the frame. Then came back that I paid $99 for the lenses and $139 for the frames. The Doctor personally saw how much I was spending on glasses and I am sure saw how I opted to do every available test she offered and offered the $99 package for the readers. My 2 pairs of glasses and contacts came in. It was a quick, how can you see (looking at my phone screen and standing and reading off a wall chart). He commented regarding the "trial pair" of contacts, to give them a few days of "real world" wear and then let him know, and he would order the years supply that I paid $206 for. The next day when I was working on my computer, I was having a hard time with my "bifocal glasses", I made the mistake of getting another frame that was too big and rounded. I was having to tip my head back to see out the bottom portion of the lens to see my monitor. Last year, I saw my brother's optometrist and he was the first one EVER to point out that I needed a smaller rectangular shape frame and that would keep me from having to tilt my head back. It was after hours when I was picking frames and grabbed a purple one as it was my favorite color. They have no exchange policy like Walmart and other places. (So, they will most likely get donated at Walmart for charity and I will go there or Target for new glasses). I put in my contacts and those crazy expensive "readers"...that will go down as my most insane impulse buy!!! It is completely blurry. I go home and try my previous Walgreens 1.50 Readers and they are blurry too!. Another wasted $240!!! I emailed about exchanging the lenses in them, since I spent so much on the frame and it has barely been a couple weeks! We are back to no response. The only response was when I asked for a refund on the 12 months of contacts that I pre-paid for. I was told I only paid $130 after my vision ins discount and I would not find them anywhere else for that price. I came back and looked at the receipt. I did get the discount but, the cost was $336, minus discount made them $206! The final cost was not the $130 he threw out there. Then a few hours later I am getting an email and text thanking me for purchasing 12 months of contacts. So much for "real world" time and letting them know, and then they would order! Wow!!!! So, here I sit with two pairs glasses I cannot see out of. I can see out of the contacts and I will head to walgreens and try other strengths of readers for now. I am going to look up the manufacturer of the rectangular "readers" that I love and spent the outrageous amount on. I am going to reach out to them and see if I can send direct to them and pay for new lenses or if they can refer me to a decent customer service based Optometrist. The regular bifocals will go to the donate box and I guess the contacts are on their way. I will end on this note. Dr. Griffin is amazing!! Very knowledgeable and professional. Very thorough in tests options and explaining each one's results etc. I would do your exam, tests, see her, pay and then run for the door as fast as you can!!! It was a late afternoon appointment and I had dealt with blurry vision for weeks until my new FSA funds were available, that is why I let the sticker shock go past me and her $99 off on the readers with frames and blu block lenses. (Again, reminder from prior post. They went back on their word of that offer). Just not professional customer service in my opinion. I am supposed to go back and see her for my dry eye treatment but, I will probably go back to my brother's guy. He may be "out of network" but, I still walked out of his visit for a fraction of this one. They will NEVER see me again.